InboxIQ by Kalevent Reviews & Product Details

InboxIQ is an AI-powered inbox management platform for B2B SaaS and e-commerce teams that are drowning in support email. It connects directly to your Gmail or Outlook inbox and automatically triages every incoming email — categorising by intent, detecting sentiment, flagging urgency, and generating a draft reply — all inside your existing inbox. No new tool for your team to learn. Key capabilities: AI triage — every email is classified by category, sentiment, and priority the moment it arrives Draft replies — AI generates a contextual reply draft directly in Gmail or Outlook for your review before sending Prior Authorisation — define rules so routine emails (password resets, general enquiries) are sent automatically when AI confidence is high enough, without waiting for manual review Knowledge base integration — connect your help docs so draft replies are grounded in accurate product information Automation Studio — build rules to route, tag, escalate, or auto-handle emails based on category and sentiment Unified inbox — one dashboard across all connected inboxes with ticket tracking, assignment, and SLA visibility Developer API — push events from any source (CRM, forms, chat) into InboxIQ via the Intake API InboxIQ works the way your team already works — drafts appear in Gmail and Outlook, approvals happen in your inbox, and nothing changes about how customers contact you. Free 7-day trial. No credit card required.