It's an all in one website, member database and event system that is totally integrated. If you have the understanding of basic HTML and/or SQL it is also easy to manipulate the data on the website or within the database saving a lot of time. If you don't understand this, it is easy to pick up with a bit of training too. Review collected by and hosted on G2.com.

The advanced marketing module doesn't allow a preset time to send bulk emails. Someone physically has to push a button to send an email at a certain time.

iMIS online support is great but there should be a phone option for when someone wants to actually talk an issue through quickly. Going backward and forwards via email slows down the help when things go wrong. Review collected by and hosted on G2.com.

I like the upgrades that have happened, and the ease in which it can integrate with other services such as MailChimp and GoCardless etc, and stores very important information and allows MFA set up for when you are trying to set up Cyber essentials for your company. Review collected by and hosted on G2.com.

The only downside at the moment, which may be more reflective of the times that we are in, is the costs. It is quite expensive. Review collected by and hosted on G2.com.

I like the ability for our systems to be integrated through IMIS, including our website and accessiBe feature, CRM, learning platform and app - which allows us to offer single sign on for members, tailored content and platforms and, if needed, custom solutions that bring our ideas into tangible form.

What's also helpful is the ability for us to gain insight into our members and contacts via IMIS queries. This ensures we have access to data on membership, unique profile attributes (such as profession or location), income and more, supporting our understanding of how we're tracking as a professional association, who we can tailor our communications to through IMIS and where our future opportunities lie. Review collected by and hosted on G2.com.

The least helpful aspects of using IMIS I've found are:

1. Having to use a fresh email template each time I prepare a communication, rather than being able to use a previously sent email and have it received by recipients without formatting issues. (This is very time consuming if we want to simply adjust the content of a previously sent email for our next communication.)

2. The complexity of IQAs - while they're fabulous for tailored searches, offering insights and giving us a custom audience to send emails to, the complexity and miriad of ways to put the IQAs together is quite overwhelming when trying to develop a good understanding and be able to use them with proficiency.

3. When a website content item is updated and published, having to click refresh multiple times so the item publishes fully is frustrating. It would be great if clicking 'save and publish' made the item automatically publish then and there. Review collected by and hosted on G2.com.

I really like the report section of iMIS. It's very detailed in how it can be run and edited. I also like the user profile sections and the security settings, which help in resetting usernames or passwords. Review collected by and hosted on G2.com.

I think the Rise section could be a little bit more user-friendly. Building IQAs is very difficult, and changing things with the page builder is sometimes really complicated. There could be more user-friendly aspects. The initial setup was pretty intense and difficult, taking several months for data migration. Review collected by and hosted on G2.com.

iMIS accommodates complex billing structures better than any other system I have encountered. AutoPay is now built-in, and dues collection is becoming easier and easier. Recent improvements to database make working in iMIS faster and more efficient. Customer Support is also quite good. Review collected by and hosted on G2.com.

Still a long and steep learning curve to handle the inevitable exceptions to anything that is not simple. Review collected by and hosted on G2.com.

iMIS has proven to be an invaluable asset for our organization, specifically in maintaining a highly organized and efficient member database. Its robust features have streamlined several of our core operations:

Event Management: We rely on iMIS to manage everything from small local gatherings to large-scale national conventions and conferences.

Fundraising and Donations: The platform provides a seamless way for our members to contribute to various charitable organizations directly through the system.

Database Integrity: It excels at keeping our member records clean and easily accessible, which is vital for our daily workflows.

Overall, iMIS is a powerful tool that effectively handles the diverse needs of our association. Review collected by and hosted on G2.com.

While the platform is excellent, we have found that system upgrades sometimes take longer than expected. Review collected by and hosted on G2.com.

I really appreciate how iMIS has evolved into a true one-stop shop. The integrations have helped our organization plan thoughtfully for the future and focus on the User Experience needed to build a meaningful membership. The support has been incredible, and the responses are consistently timely. Review collected by and hosted on G2.com.

One area where there can be a slower learning curve is understanding how to build custom reports. It’s a process, and it isn’t always clear from the outset how everything fits together. I’d definitely recommend getting support while you’re building those reports. Review collected by and hosted on G2.com.

I like that iMIS is customizable and flexible, allowing us to change the naming of modules, create custom workflows, and automate processes. The software's power in terms of integrations and add-ons is a significant advantage, especially if a feature isn't a core feature out-of-the-box. This flexibility lets iMIS match our business rules rather than forcing us to adapt to it. It's our one source of truth, handling data efficiently, keeping it organized and clean, and giving us a holistic view of our member organizations and their related employees. Review collected by and hosted on G2.com.

The technical understanding of iMIS can be a bit challenging. With all the flexibility and comprehensive features it offers, there's a lot to learn, especially if you don't use the system in its default state. Customizing it and creating custom workflows can feel taxing just to achieve a simple process automation. A lot of HTML/CSS/SQL knowledge is required for RiSE, Process automation, and IQA query creation. Review collected by and hosted on G2.com.

The process automations are helpful and make things run more smoothly. It’s easy to navigate, and overall it’s best suited for membership needs. Review collected by and hosted on G2.com.

There’s no backend SQL database access in the new cloud version. Review collected by and hosted on G2.com.

The IQA system and panel creation features, along with the excellent Form Builder tool, really stand out. iMIS makes it much easier to create IQAs, extract information, and generate reports compared to other systems I have used. The user-friendly front-end designer and tools are also easy to navigate. Implementing new features is practical, and the customer support is excellent. Review collected by and hosted on G2.com.

There's a lot of things that would be great to have, without having to purchase extra services or integrations. Another thing that stands out, would be to be able to delete questions from events, that way if your copying an event from a prior year, you can just delete the questiosn that you don't need, and leave the ones that you do. Review collected by and hosted on G2.com.