---
title: IM Loyalty Reviews
meta_title: 'IM Loyalty Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how IM Loyalty works for a business like yours.
date_modified: '2026-07-31'
parent_category:
  name: Demand Generation
  url: https://www.g2.com/categories/demand-generation
---


# IM Loyalty Reviews
**Vendor:** InterMail  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)
## About IM Loyalty
IM Loyalty is a web based cloud service that makes tasks like CRM, reward management and campaign automation/communication surprisingly simple.






- [View IM Loyalty pricing details and edition comparison](https://www.g2.com/products/im-loyalty/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-15+15%3A26%3A14+-0500&secure%5Bsession_id%5D=ea1be926-99b9-43bf-a483-3e69c064b89c&secure%5Btoken%5D=dc675d6789b2e20bf1613d86fb92bb19c25348e9ca83566983fad431d54476c0&format=llm_user)

## IM Loyalty Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations
- Gift Card Management
- Membership Management
- Discount Management
- Survey/Poll Management
- Rewards Management
- Promotions Management
- eCommerce Management
- Campaign Management
- Communication Management

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Transaction History
- SMS Marketing
- Referral Tracking
- Customizable Branding
- Customer Surveys
- Member Portal
- Campaign Planning
- Client Portal
- Loyalty Program
- Email Marketing
- Customer History
- Activity Dashboard
- Performance Metrics
- Multi-Campaign
- Engagement Tracking
- Customer Profiles
- Social Promotion
- Customer Segmentation
- Customer Database
- API
- Point of Sale (POS)
- Generative AI
- Multi-Channel Marketing
- Customer Activity Tracking

## Top IM Loyalty Alternatives
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,422 reviews)
  - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,353 reviews)
  - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,526 reviews)