--- title: Ideagen Quality Control Reviews meta\_title: 'Ideagen Quality Control Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 115 reviews by the users' company size, role or industry to find out how Ideagen Quality Control works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 115 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- ### Ideagen Quality Control Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **ease of use** of Ideagen Quality Control, making quality management tasks simple and efficient. [(17 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505730&qs=pros-and-cons#reviews) Users highlight the **excellent customer support** of Ideagen Quality Control, ensuring a smooth and reliable experience. [(11 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505274&qs=pros-and-cons#reviews) Users highlight the **intuitive platform** of Ideagen Quality Control, significantly enhancing efficiency and accuracy in quality management. [(8 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1506223&qs=pros-and-cons#reviews) Users appreciate the **ease of implementation** with Ideagen Quality Control, enabling smooth transitions and quick adaptation. [(5 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505355&qs=pros-and-cons#reviews) Users praise the **efficient data analytics** in Ideagen Quality Control, enhancing compliance tracking and quality assurance processes seamlessly. [(4 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1506256&qs=pros-and-cons#reviews) Users report persistent **software bugs** in the OCR component that hinder functionality and complicate deployment efforts. [(5 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505536&qs=pros-and-cons#reviews) Users are frustrated by the **missing features** in Ideagen Quality Control, especially the lack of updates and support. [(3 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505408&qs=pros-and-cons#reviews) Users find the **difficult learning process** for Ideagen Quality Control can make initial use challenging despite long-term benefits. [(2 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505054&qs=pros-and-cons#reviews) Users face a **challenging learning curve** with Ideagen Quality Control, impacting initial setup and feature utilization. [(2 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505781&qs=pros-and-cons#reviews) Users face **poor customer support** and unresolved issues, hindering effective use and integration of Ideagen Quality Control. [(2 mentions)](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505706&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Ideagen Quality Control ##### 1. Ease of Use Users commend the **ease of use** of Ideagen Quality Control, making quality management tasks simple and efficient. [ See 17 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505730&qs=pros-and-cons#reviews) See Related User Reviews JP Jose P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Deploy, Adaptable, and Great Support" What do you like about Ideagen Quality Control? What I like most about Ideagen Quality Control is its ease of use combined with how quickly it was able to adapt to our organization. We were able to DL Darrell L. Mid-Market (51-1000 emp.) 3.5/5 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" What do you like about Ideagen Quality Control? This software has made completing AS9152 and PPAP dimensional reports exceptionally straightforward. The output is always tidy and well-organized, and ##### 2. Customer Support Users highlight the **excellent customer support** of Ideagen Quality Control, ensuring a smooth and reliable experience. [ See 11 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505274&qs=pros-and-cons#reviews) See Related User Reviews JP Jose P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Deploy, Adaptable, and Great Support" What do you like about Ideagen Quality Control? What I like most about Ideagen Quality Control is its ease of use combined with how quickly it was able to adapt to our organization. We were able to DL Darrell L. Mid-Market (51-1000 emp.) 3.5/5 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" What do you like about Ideagen Quality Control? This software has made completing AS9152 and PPAP dimensional reports exceptionally straightforward. The output is always tidy and well-organized, and ##### 3. Features Users highlight the **intuitive platform** of Ideagen Quality Control, significantly enhancing efficiency and accuracy in quality management. [ See 8 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1506223&qs=pros-and-cons#reviews) See Related User Reviews DL Darrell L. Mid-Market (51-1000 emp.) 3.5/5 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" What do you like about Ideagen Quality Control? This software has made completing AS9152 and PPAP dimensional reports exceptionally straightforward. The output is always tidy and well-organized, and ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.") JB John B. Mid-Market (51-1000 emp.) 5.0/5 "WORTH THE INVESTMENT" What do you like about Ideagen Quality Control? The innovative features of their programs make them straightforward to implement and use. They integrate seamlessly into our workflow, which has helpe ##### 4. Ease of Implementation Users appreciate the **ease of implementation** with Ideagen Quality Control, enabling smooth transitions and quick adaptation. [ See 5 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505355&qs=pros-and-cons#reviews) See Related User Reviews JP Jose P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Deploy, Adaptable, and Great Support" What do you like about Ideagen Quality Control? What I like most about Ideagen Quality Control is its ease of use combined with how quickly it was able to adapt to our organization. We were able to ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.") JB John B. Mid-Market (51-1000 emp.) 5.0/5 "WORTH THE INVESTMENT" What do you like about Ideagen Quality Control? The innovative features of their programs make them straightforward to implement and use. They integrate seamlessly into our workflow, which has helpe ##### 5. Data Analytics Users praise the **efficient data analytics** in Ideagen Quality Control, enhancing compliance tracking and quality assurance processes seamlessly. [ See 4 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1506256&qs=pros-and-cons#reviews) See Related User Reviews JP Jose P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Deploy, Adaptable, and Great Support" What do you like about Ideagen Quality Control? What I like most about Ideagen Quality Control is its ease of use combined with how quickly it was able to adapt to our organization. We were able to DL Darrell L. Mid-Market (51-1000 emp.) 3.5/5 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" What do you like about Ideagen Quality Control? This software has made completing AS9152 and PPAP dimensional reports exceptionally straightforward. The output is always tidy and well-organized, and ### 5 Cons or Disadvantages of Ideagen Quality Control ##### 1. Software Bugs Users report persistent **software bugs** in the OCR component that hinder functionality and complicate deployment efforts. [ See 5 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505536&qs=pros-and-cons#reviews) See Related User Reviews DL Darrell L. Mid-Market (51-1000 emp.) 3.5/5 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" What do you dislike about Ideagen Quality Control? One of my primary concerns with this software is the lack of significant updates over the past four years. The OCR component still has persistent bugs MP Michael P. Small-Business (50 or fewer emp.) 4.0/5 "Time-Saving Automation with Powerful OCR Features" What do you dislike about Ideagen Quality Control? Lately, the software has become extremely buggy. It frequently inserts information into the comments even when I haven't added or requested it myself. ##### 2. Missing Features Users are frustrated by the **missing features** in Ideagen Quality Control, especially the lack of updates and support. [ See 3 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505408&qs=pros-and-cons#reviews) See Related User Reviews JP Jose P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Deploy, Adaptable, and Great Support" What do you dislike about Ideagen Quality Control? The tolerance recognition is not always accurate. The issue is largely driven by the variability and quality of customer-supplied drawings, which incl DL Darrell L. Mid-Market (51-1000 emp.) 3.5/5 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" What do you dislike about Ideagen Quality Control? One of my primary concerns with this software is the lack of significant updates over the past four years. The OCR component still has persistent bugs ##### 3. Difficult Learning Users find the **difficult learning process** for Ideagen Quality Control can make initial use challenging despite long-term benefits. [ See 2 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505054&qs=pros-and-cons#reviews) See Related User Reviews ![Teddy Enrique P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teddy Enrique P.") TP Teddy Enrique P. Enterprise (\> 1000 emp.) 5.0/5 "Perfect to handle documentation and a have a great traceability" What do you dislike about Ideagen Quality Control? I dont like that It need sometime to get used to the platform. Also when i want to do a report i cannot customize it. It would be great to have that. ![Nahin Bahar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nahin Bahar C.") NC Nahin Bahar C. Mid-Market (51-1000 emp.) 5.0/5 "Transforming Quality Management with Ideagen QC" What do you dislike about Ideagen Quality Control? The initial setup required some careful planning, and there were a few minor learning curve challenges with the more advanced features. However, the b ##### 4. Learning Curve Users face a **challenging learning curve** with Ideagen Quality Control, impacting initial setup and feature utilization. [ See 2 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505781&qs=pros-and-cons#reviews) See Related User Reviews ![Teddy Enrique P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teddy Enrique P.") TP Teddy Enrique P. Enterprise (\> 1000 emp.) 5.0/5 "Perfect to handle documentation and a have a great traceability" What do you dislike about Ideagen Quality Control? I dont like that It need sometime to get used to the platform. Also when i want to do a report i cannot customize it. It would be great to have that. ![Nahin Bahar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nahin Bahar C.") NC Nahin Bahar C. Mid-Market (51-1000 emp.) 5.0/5 "Transforming Quality Management with Ideagen QC" What do you dislike about Ideagen Quality Control? The initial setup required some careful planning, and there were a few minor learning curve challenges with the more advanced features. However, the b ##### 5. Poor Customer Support Users face **poor customer support** and unresolved issues, hindering effective use and integration of Ideagen Quality Control. [ See 2 mentions ](https://www.g2.com/products/ideagen-quality-control/reviews?filters%5Bsentiment_snippet%5D=1505706&qs=pros-and-cons#reviews) See Related User Reviews DL Darrell L. Mid-Market (51-1000 emp.) 3.5/5 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" What do you dislike about Ideagen Quality Control? One of my primary concerns with this software is the lack of significant updates over the past four years. The OCR component still has persistent bugs ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Easy to Use and Great for Drawing, But OCR Issues Remain Unresolved" What do you dislike about Ideagen Quality Control? OUR OCR ENGINE DOES NOT WORK AT ALL. THIS HAS BEEN RAISED BEFORE BUT NOT FIXED. CUSTOMER SUPPORT IS NOT EASY TO PIN DOWN. ## Top-Rated Alternatives [ ![Teamcenter](https://images.g2crowd.com/uploads/product/hd_favicon/d83699653e967e265705cdd3b757685d/teamcenter.svg "Teamcenter") Teamcenter 4.3/5(1,486) ](https://www.g2.com/products/teamcenter/reviews) [ ![TrueContext](https://images.g2crowd.com/uploads/product/hd_favicon/e9c2554e903c4ad30f9e527106a026c1/truecontext.svg "TrueContext") TrueContext 4.4/5(432) ](https://www.g2.com/products/truecontext/reviews) [ ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike") Wrike 4.2/5(4,539) ](https://www.g2.com/products/wrike/reviews) [ View All Alternatives ](https://www.g2.com/products/ideagen-quality-control/competitors/alternatives) DL Darrell L. NPI / PPAP Quality Engineer Mid-Market (51-1000 emp.) 12/5/2025 "Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER" 3.5/5 What do you like best about Ideagen Quality Control? This software has made completing AS9152 and PPAP dimensional reports exceptionally straightforward. The output is always tidy and well-organized, and making updates or changes is consistently simple. It has saved me a significant amount of time, especially when handling design record updates or comparing different parts and revisions. In my experience, it is far superior to Visual FAIR or Discus, both of which I have used in the past. I have been using ldeagen Quality Management (Inspection Xpert) regularly—often several times a month—since 2017, and I have truly appreciated the excellent customer support and the way new features have been introduced to address my changing requirements. I value the software so highly that I have actually persuaded four different companies to adopt it. In my view, it is currently the best software available for this particular purpose. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? One of my primary concerns with this software is the lack of significant updates over the past four years. The OCR component still has persistent bugs that are difficult to fix, and the OCR library itself remains quite limited in what it can do. Although updating the library appears technically feasible, there is a noticeable absence of guidance or support to help users through the process. Support for building or modifying Excel-based templates using tokens is also very limited. These factors together make deployment and implementation challenging. Since 2021, I have not seen any substantial improvements or meaningful new features added to the software. Furthermore, the recent move to a new business model that now charges for deployment or integration support is a major departure from my earlier experiences with the software, or from the way Jeff Cope managed things when the company was still based in Raleigh, NC. This all adds up to a more difficult time with integration during initial deployment. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? Ballooning of customer design records Identifying design characteristics Comparing drawings or revisions Development of inspection plans Creating FAI or PPAP packages Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-12052253/official_response/edit) Thank you for such a detailed and candid review, Darrell - and for being such a long-standing advocate of the software since 2017! It genuinely means a lot that you've recommended it to four different companies, and that it continues to be your go-to for AS9152 and PPAP dimensional reporting. Your feedback on OCR limitations, Excel template support, and the pace of feature development is appreciated and has been noted. Regarding the changes to deployment and integration support, we understand this represents a shift from your earlier experience. Your account manager would be best placed to walk you through the current support options and ensure you're getting the most from the software going forward. Thank you again for your loyalty and honest perspective - it genuinely helps us improve. Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic JP Jose P. Quality Assurance Manager Mid-Market (51-1000 emp.) 1/23/2026 "Easy to Deploy, Adaptable, and Great Support" 5/5 What do you like best about Ideagen Quality Control? What I like most about Ideagen Quality Control is its ease of use combined with how quickly it was able to adapt to our organization. We were able to configure and deploy it without extensive customization or disruption to existing workflows, making the transition smooth and practical. Ideagens's support was also great getting when we were getting this going. One standout feature has been the PDF comparison capability. Our engineering team finds this extremely valuable, as it allows for quick and reliable identification of changes between document revisions. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? The tolerance recognition is not always accurate. The issue is largely driven by the variability and quality of customer-supplied drawings, which includes inconsistent fonts, varying symbols, and misaligned or poorly formatted text. In these cases, the software may the process requires manual review or adjustment to ensure tolerances are input correctly. That said, this challenge is closely tied to the quality of the source documentation rather than a fundamental issue with the platform itself. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? It has provided a structured format for our part to CAD comparison to ensure accuracy of documentation. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-12250703/official_response/edit) Thank you for this wonderful review, Jose! It's great to hear that the deployment was smooth and that the team was well supported throughout the process. Knowing that PDF comparison has become such a valuable tool for your engineering team is exactly the kind of outcome we aim for. Your observations about tolerance recognition are well noted. Drawing quality and formatting variability can certainly affect accuracy, and it's helpful that you've identified this as a source documentation factor. For any cases where manual adjustment is needed, your account manager can share best practices that help get the most reliable results from varied drawing types. Great to know we're supporting your part-to-CAD comparison process and helping ensure documentation accuracy! Kind regards, The Ideagen Team Validated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Small-Business (50 or fewer emp.) 6/11/2026 "User-Friendly and Useful for My Work" 4.5/5 What do you like best about Ideagen Quality Control? User friendly. useful for the work I do. Which is first article inspection reports. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? certain areas of reports need editing after generated as data are sometimes not displayed on the relevant column. Such as part type and FAIR identifier. the data boxes aren't auto adjusted to fit the text in on form 3 Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? First Article Inspection reports. It allows me to do complicated FAIRs and generate reports to submit to customers Review collected by and hosted on G2.com. Show More 6/15/2026 Current UserValidated ReviewerSource: Organic MP Michael P. Quality Supervisor Small-Business (50 or fewer emp.) 11/26/2025 "Time-Saving Automation with Powerful OCR Features" 4/5 What do you like best about Ideagen Quality Control? I appreciate how much easier it is to create documents and initial articles with this tool compared to my previous process. In the past, I had to manually input all the information into an Excel sheet and fill everything out by hand. Now, with Ideagen's OCR capabilities, much of that work is automated, which saves me a significant amount of time. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? Lately, the software has become extremely buggy. It frequently inserts information into the comments even when I haven't added or requested it myself. Additionally, it often struggles to accurately recognize the characters displayed on the screen. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? The time needed to finish planning documentation, along with supporting the Net-Inspect First Article process, can be significant. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-12015198/official_response/edit) Thank you for your review, Michael! It's great to hear that the OCR automation has made such a difference to your workflow - moving away from manual Excel input is exactly the kind of time-saving we aim to deliver. Regarding the unexpected content appearing in comments, we'd recommend raising a support ticket at https://help.ideagen.com/hc/en-gb/p/support so our team can investigate this properly. On the character recognition side, OCR performance can vary depending on drawing quality and type - modern CAD drawings typically process well, while older or hand-drawn documents can be more challenging. Our Luminate customer portal has detailed guides to help optimise results, and you can submit specific examples for assistance there too. Kind regards, The Ideagen Team [See how Ideagen Quality Control improved](https://help.ideagen.com/hc/en-gb) Current UserValidated ReviewerSource: Organic ![Nahin Bahar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nahin Bahar C.") NC Nahin Bahar C. Senior Quality Engineer Mid-Market (51-1000 emp.) 8/28/2025 "Transforming Quality Management with Ideagen QC" 5/5 What do you like best about Ideagen Quality Control? Ideagen Quality Control has been a game-changer for our team's quality management processes. The platform is incredibly intuitive, leading to a dramatic improvement in our efficiency, accuracy, and compliance. The automated action tracking and centralized dashboard have streamlined our workflow, eliminating time-consuming manual tasks. We now have a single source of truth for all our quality data, which has not only reduced errors but also improved communication across departments. The peace of mind from having a reliable, auditable process is invaluable. I highly recommend Ideagen Quality Control to any organization looking to elevate its quality management system. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? The initial setup required some careful planning, and there were a few minor learning curve challenges with the more advanced features. However, the benefits have far outweighed these initial hurdles. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? Ideagen Quality Control solves the problem of manual, time-consuming quality management tasks and fragmented data. This benefits you by creating a streamlined workflow, a single source of truth for all quality data, and an improvement in efficiency, accuracy, and overall compliance Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-11608475/official_response/edit) Thank you for this wonderful feedback, Nahin! It's fantastic to hear that Ideagen Quality Control has transformed your quality management processes with improved efficiency, accuracy, and compliance. Having automated action tracking and a centralized dashboard as your single source of truth really does make a significant difference. We appreciate your honesty about the initial setup and learning curve with advanced features. Our Ideagen Community has resources that can help teams navigate those more complex capabilities as they grow into the solution. Kind regards, The Ideagen Team [See how Ideagen Quality Control improved](https://community.ideagen.com/) Current UserValidated ReviewerSource: Organic ZT ZHEN T. QA/QE Mid-Market (51-1000 emp.) 7/2/2026 "Learn a Lot from James While Staying Up to Date on New Software" 5/5 What do you like best about Ideagen Quality Control? We learn a lot from James and also update new software. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? may need export to excel and net inspect Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? can't find document name Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.") JB John B. QUALITY INSPECTOR Mid-Market (51-1000 emp.) 10/30/2025 "WORTH THE INVESTMENT" 5/5 What do you like best about Ideagen Quality Control? The innovative features of their programs make them straightforward to implement and use. They integrate seamlessly into our workflow, which has helped improve our customer support efforts. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? We experienced minimal difficulty adapting our existing forms to align with the data requirements of their programs. The transition was straightforward and did not present significant challenges. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? Maintaining a professional and efficient appearance for our forms and data has always been a challenge. Ideagen Quality Control addresses these needs effectively. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-11882974/official_response/edit) Thank you for this great feedback, John! It's fantastic to hear that the transition was smooth and that Ideagen Quality Control has integrated so seamlessly into your existing workflow. Knowing that your forms and data now have that professional, polished appearance - and that it's making a difference to your customer support efforts - is exactly what we aim for. Great to have you on board! Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Nikul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikul S.") NS Nikul S. Tax Preparer Small-Business (50 or fewer emp.) 9/9/2025 "Reliable Quality Control Solution excellent service" 5/5 What do you like best about Ideagen Quality Control? I've found Ideagen Quality Control to be a very reliable and well-structured tool for handling compliance and quality processes. Its reporting tools are incredibly detailed, which makes tracking issues efficient. The best part, though, is how seamlessly it integrates into regulated environments, really smoothing out the audit and documentation process. The interface feels a good, especially for new users. Simple, frequent tasks are faster as good to install and implement and agile software. Excellent customer service And although the platform is very capable, I would love to see more flexible customization options increase the frequency of use of the software daily use for our unique organizational processes. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? My biggest complaints are about the user experience. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? Ideagen Quality Control solves problems of disorganized compliance, lack of visibility, and inefficient documentation, leading to increased efficiency, reduced risk, and smoother audits. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-11659506/official_response/edit) Thank you for your feedback, Nikul! It's great to hear that Ideagen Quality Control is supporting your compliance and quality processes effectively. Kind regards, The Ideagen Team Validated ReviewerIncentivizedSource: G2 invite ![Teddy Enrique P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teddy Enrique P.") TP Teddy Enrique P. Process Engineer Enterprise (\> 1000 emp.) 9/17/2025 "Perfect to handle documentation and a have a great traceability" 5/5 What do you like best about Ideagen Quality Control? Some of the things that are more helpful is the integration to manage all the documentation for the PFMEA, NCMR and CAPA's. In my medical company this is very important. The customer support is amazing, they reply in short time. Is ease to use after a few weeks. I have been using this for a year and its been great. The implementation in my company was very easy to do after we used oracle. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? I dont like that It need sometime to get used to the platform. Also when i want to do a report i cannot customize it. It would be great to have that. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? The integrity and a whole system to unite the document control system (NCMR, CAPA, PFMEA) to pass regulatory audit more easily Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-11693013/official_response/edit) Thank you for this wonderful feedback, Teddy! It's fantastic to hear that the integrated documentation management for PFMEA, NCMR, and CAPA is working so well for your medical device company and helping you pass regulatory audits more easily. We're pleased that customer support has been responsive and that the implementation from Oracle went smoothly. Your feedback about report customization is valuable. Please share your specific reporting needs with your account manager so they can explore what options might be available or log enhancement requests. Kind regards, The Ideagen Team [See how Ideagen Quality Control improved](https://community.ideagen.com/) Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 10/23/2025 "Easy to Use and Great for Drawing, But OCR Issues Remain Unresolved" 3.5/5 What do you like best about Ideagen Quality Control? EASE OF USE FOR FAIR COMPILING. BALLOONING OF DRAWING. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Control? OUR OCR ENGINE DOES NOT WORK AT ALL. THIS HAS BEEN RAISED BEFORE BUT NOT FIXED. CUSTOMER SUPPORT IS NOT EASY TO PIN DOWN. Review collected by and hosted on G2.com. What problems is Ideagen Quality Control solving and how is that benefiting you? FAIR COMPILATION Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Control [Editedit](https://www.g2.com/survey_responses/ideagen-quality-control-review-11851960/official_response/edit) Thank you for your feedback! It's great to hear that you find Ideagen Quality Control easy to use for FAIR compilation and that the ballooning feature for drawings is working well for you. Regarding the OCR engine - it does function, but performance varies significantly based on drawing quality and type. Modern CAD drawings typically process well, while older hand-drawn documents can be challenging for any OCR technology. We recommend submitting a support ticket through our Luminate customer portal with specific examples of drawings that aren't processing correctly. This will connect you directly with our technical team who can help optimize your OCR settings and provide targeted assistance. The Luminate portal also addresses your concern about reaching support - it provides a direct, trackable path to our team, ensuring your issues are properly documented and addressed promptly. 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