How wonderful we personalize our messages and automate our communication. Review collected by and hosted on G2.com.
Messages reach targeted audiences at right time. Review collected by and hosted on G2.com.
Generated from real user reviews
Last updated: Nov 01, 2026
How wonderful we personalize our messages and automate our communication. Review collected by and hosted on G2.com.
Messages reach targeted audiences at right time. Review collected by and hosted on G2.com.

Eradicated traditional marketing which were tedious and time consuming by automating email ads. Review collected by and hosted on G2.com.
Unavailability of WYSIWYG editor and domain registration tools. Review collected by and hosted on G2.com.
Capabilities for customizing and sending large outbound marketing emails. Review collected by and hosted on G2.com.
To use premium features it requires to pay. Review collected by and hosted on G2.com.
Signing up and starting basic email campaigns is relatively easy. Though it helps, users don't have to have advanced computing or technical email knowledge to implement basic campaigns. We can import our existing contact lists and integrate them into new or existing campaigns. iContact has an abundance of email templates that can be edited with intuitive and uncomplicated editing features. Review collected by and hosted on G2.com.
The automation capabilities are good, but don't allow for as complete of a hands-off and self-adapting experience as in other email marketing applications. Review collected by and hosted on G2.com.

I like that it offers the analytics that other e-marketing programs have, it has a very easy to use interface with a ton of useful features and a large database with helpful articles and webinars explaining all the features, it also has good tools for manage subscribers and classify them into groups for different purposes, I also like that it has a large number of content blocks available to create your own custom emails, I also love the simplicity of mailerlite and the easy to use templates and design blocks. Review collected by and hosted on G2.com.
There are some features that I think should be implemented, I would like to be able to deliver messages at the moment when users generally open the messages we send. Review collected by and hosted on G2.com.
Segmentation of contacts into targeted lists is what I gives kudos bout iContact. Review collected by and hosted on G2.com.
After deleting a contact it might get addee automatically after integrating with external apps. Review collected by and hosted on G2.com.

Our strategic advisor is really kind, funny, and very helpful for our email marketing needs. She goes over our account each month with us and takes the time to help us out and make sure we're understanding and doing everything correctly. I also really love their system, simple to use and effective. We can include and exclude lists to send an email to, schedule it in advance, and forget about it. We can also see the history of a contact - what they open and how many times. Their clicks, etc. This makes it so we can send to people who open our emails, ensuring we don't get blocked by the major email providers. They have excellent customer service! Review collected by and hosted on G2.com.
Sometimes sending and uploading lists can be a long process, but it is worth it to ensure you're sending to the right contacts. The HTML editor can be funky at times, but it is handy. Review collected by and hosted on G2.com.
The finished product looks OK, not any better than Mailchimp or Constant Contact. Review collected by and hosted on G2.com.
The program is clunky and there's a known glitch that keeps the emails from going to social media, especially Facebook, which makes the emails much less effective. It takes a ridiculous amount of time for customer service to get back to you. I don't mean an hour. I mean days or weeks. Apparently they don't understand that these emails are time sensitive. They also send the response in a "noreply" email so you can't have a dialogue. I gave it three tries. They struck out. Review collected by and hosted on G2.com.
The positive aspects of iContact are that it is simple to use, straightforward, and offers reasonable pricing for everything included in the subscription. Furthermore, their customer support team is also outstanding, and they are always prepared to go above and above to assist users. Review collected by and hosted on G2.com.
Even though they just implemented a drag and drop-based email template creation option, the interface is not particularly intuitive and requires greater flexibility and smoother usability. Additionally, The price plan is expensive when a specific volume of email addresses is required; instead, they should consider offering bulk pricing plans. Review collected by and hosted on G2.com.
Drag and drop email editor saves time when personalizing marketing emails. Review collected by and hosted on G2.com.
For nearly 4 years, iContact has been flawless on my side. Review collected by and hosted on G2.com.
Thank you for the kind words and four years of loyalty!