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Icinga Infrastructure Monitoring Reviews & Product Details

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Pricing

Pricing provided by Icinga Monitoring.

FOREVER FREE EDITION

Free

SUPPORT PLANS

Contact Us
Per Year

User Insights

Average based on 58 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Icinga Infrastructure Monitoring Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Icinga Infrastructure Monitoring, and what problem is it built to solve?

Icinga Infrastructure Monitoring is an open-source monitoring platform for hybrid and distributed IT environments. It helps organizations monitor infrastructure and services—including servers, networks, cloud infrastructure, Kubernetes workloads, applications, databases, VMware, and Windows systems—from a centralized platform.

What languages does Icinga Infrastructure Monitoring support?

Icinga Infrastructure Monitoring supports 7 languages: English, German, Italian, Portuguese, Russian, and others.

What company sizes and industries is Icinga Infrastructure Monitoring the best fit for?

Icinga Infrastructure Monitoring has been used across small businesses, mid-market organizations, and enterprises, with technology-focused industries especially visible. The strongest recurring segments include:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Information technology services and telecommunications, with computer software also represented.

How long does it take to implement Icinga Infrastructure Monitoring across a team?

The most common reported time to go live is 1–3 months, though implementation can take less or more time depending on the deployment. The reported ranges break down comparatively as follows:
Time to go live Relative frequency
1–3 months Most common
Under 1 month Also reported
3–6 months Also reported
6–12 months Less common
More than 12 months Less common

What customer support options does Icinga Infrastructure Monitoring provide, and how do users find the overall support experience?

Support includes 24/7 live-rep assistance, phone and chat, along with self-service help. The experience is mixed but often positive: users value knowledgeable, timely help and an active community, while troubleshooting can take persistence and some teams rely on documentation or community support for answers.

What is the experience like for teams switching to Icinga Infrastructure Monitoring from another tool?

Switching to Icinga Infrastructure Monitoring has often involved moving from Nagios or related monitoring tools, as well as alternatives such as Opsview, PRTG, and Grafana. The change has been driven by a desire for more flexibility, distributed monitoring, automation, and cost control; Nagios compatibility can also make existing checks and scripts useful in the new setup. Some teams describe prior tools as restrictive or stagnant, while Icinga’s configuration and architecture can require planning and technical effort during the transition.

What features or capabilities could make Icinga Infrastructure Monitoring even more useful?

Icinga Infrastructure Monitoring could be more useful with improvements that make everyday configuration and analysis smoother. The recurring opportunities include:
  • Dashboards and visualization: Add easier dashboard sharing, richer charts, and more integrated views of historical performance and trends.
  • Onboarding and usability: Simplify setup and navigation, and make documentation and guidance clearer for new users.
  • Observability and automation: Expand integrated analysis across metrics, logs, and traces, and make APIs and automation workflows more complete and consistent.

Icinga Infrastructure Monitoring Reviews (58)

Reviews

Icinga Infrastructure Monitoring Reviews (58)

4.5
58 reviews

What do users say?

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Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Flexible and customizable monitoring, with effective support"
4.5/5
What do you like best about Icinga Infrastructure Monitoring?

I appreciate the flexibility and adaptability of Icinga Infrastructure Monitoring. There are very few tools like Icinga that allow for such extensive customization. The community is significant, and the effective support has helped us several times to solve infrastructure problems. I particularly appreciate IcingaWeb2 and Director: with Director, it is much easier to configure, test, and deploy my configurations. The available tools and support also make setting up an on-site Icinga infrastructure much simpler today. I can monitor, thanks to specific services, health status information of our fleet that other tools do not allow us to observe, and anticipate certain problems to avoid them before they occur. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

I found setting up Icinga less straightforward a few years ago, even though it is much easier today with the available tools and support. The information directly accessible in the database via SQL is only updated when a service or host state changes. To get the correct "output" information of a service, I have to go through the API, but this is sometimes not possible for performance reasons, especially for complex queries on a large volume of data. Review collected by and hosted on G2.com.

Simone B.
SB
Simone B.
SysAdmin
Small-Business (50 or fewer emp.)
"Highly Flexible System with an Intuitive, Customizable GUI"
5/5
What do you like best about Icinga Infrastructure Monitoring?

Is very Flexible, and constantly followed by his community. The GUI is fully interpretable and can be managed according to your needs. We use this system, integrating it with other services to better manage our data. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

We have no dislikes regarding this service. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Great Look and Feel, Strong Community, and Flexible PowerShell Monitoring"
4/5
What do you like best about Icinga Infrastructure Monitoring?

The look and feel of Icingaweb was one of the main reasons I decided to use Icinga. Another big plus is the great community around it. Most importantly, it lets me monitor my Windows environment using PowerShell scripts, which I’m already used to working with. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

Some of the "included" modules needed a lot of my time to bring them online and make them useful for me. Review collected by and hosted on G2.com.

DM
Darren M.
Small-Business (50 or fewer emp.)
"Flexible Script-Based Monitoring with Fast Alerts and Easy Setup"
5/5
What do you like best about Icinga Infrastructure Monitoring?

I like Icinga Infrastructure Monitoring’s ability to monitor using custom scripts. It alerts me to problems quickly so I can take immediate action, and sometimes IoT devices help me predict equipment failures before they happen, minimising downtime. I found the initial setup very easy using Docker. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

Not easy to incorporate SNMP monitoring for many OIDs and lack of SNMP trap support without third party software. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Powerful Monitoring, but Setup and Support Take Time"
5/5
What do you like best about Icinga Infrastructure Monitoring?

With Icinga Infrastructure Monitoring, I quickly detect system failures and can respond accordingly. I appreciate that Icinga can be used for free at its core and offers many features. If needed, I can purchase paid manufacturer support and additional features. I also value the ability to use satellites. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

Setting up Icinga Infrastructure Monitoring was not particularly difficult, but it was time-consuming. Additionally, I have not yet managed to implement the new SAML login because the necessary package is not displayed. Since I do not use paid support, I am left with the community, which I will consult. Review collected by and hosted on G2.com.

Oliver V.
OV
Oliver V.
Senior IT Systems Engineer (Linux)
Small-Business (50 or fewer emp.)
"Easy-to-Use API and Icinga Director Make Monitoring Smooth"
4.5/5
What do you like best about Icinga Infrastructure Monitoring?

I especially like the easy-to-use API and Icinga Director. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

Bigger updates can sometimes be troublesome, especially if you rely on external modules to extend how you use the product. Review collected by and hosted on G2.com.

Daniel H.
DH
Daniel H.
Internet Network Specialist
Small-Business (50 or fewer emp.)
"Masters and Satellites Make Management Easy"
4/5
What do you like best about Icinga Infrastructure Monitoring?

Being able to have masters and satellites Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

no built in native dashboarding & visualisation tools for collected data such as telemetry and perfdata Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Icinga2 impresses with strong integration, flexibility, and fast community support"
5/5
What do you like best about Icinga Infrastructure Monitoring?

The integration and extension possibilities make Icinga2 the best solution for us. We can implement individual customer requests with it at 99.9%. The community is strong and also supports with specific errors. Additionally, the Icinga development team responds quickly and is open to many features. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

Currently, there are no pain points. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Using ICINGA for 14 years and never looked for another product"
4.5/5
What do you like best about Icinga Infrastructure Monitoring?

Versatility on the configuration options and integration with several platforms via ICINGA Director. The UI is also simple but it gets the job done. Being OpenSource is also a plus Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

Lack of network maps creation. We had to resolve to nagvis integration to make it work Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Robust, Flexible Monitoring That Rewards Thoughtful Planning"
5/5
What do you like best about Icinga Infrastructure Monitoring?

I find Icinga Infrastructure Monitoring very robust while still giving me flexibility with monitoring options, scripts, and integrations. It’s not that complex to keep it up and updated; it just requires thinking and planning. Review collected by and hosted on G2.com.

What do you dislike about Icinga Infrastructure Monitoring?

I explored Icinga Director in the past, but it wasn’t a good fit for us. We would have needed to recreate some configurations instead of migrating them, and make internal and process changes to start working with it. The timing was bad. Review collected by and hosted on G2.com.

Questions about Icinga Infrastructure Monitoring? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

HH
Harald Husemann
•
Last activity 13 days ago

How do you manage Icinga Infrastructure Monitoring resource usage while keeping early alerts reliable?

SURESH K.
SK
SURESH KUMAR
•
Last activity 21 days ago

How are you simplifying operations and lifecycle management in large-scale distributed Icinga environments?

Pricing Options

Pricing provided by Icinga Monitoring.

FOREVER FREE EDITION

Free

SUPPORT PLANS

Contact Us
Per Year
Icinga Infrastructure Monitoring Comparisons
Icinga Infrastructure Monitoring Features
Diverse Systems Monitoring
Single Pane of Glass
Alerting
Cross-system Integration