IBM Process Mining Reviews (157)

Reviews

IBM Process Mining Reviews (157)

4.7
157 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of IBM Process Mining, which simplifies the analysis and visualization of complex business processes. Many appreciate its ability to provide deep insights and streamline workflows, making it a valuable tool for improving operational efficiency. However, some users note that the initial setup can be complex and time-consuming, particularly for those unfamiliar with similar tools.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RD
Robert D.
Software Developer
Mid-Market (51-1000 emp.)
"Very good and powerful tool to analyze and obtain important information"
5/5
What do you like best about IBM Process Mining?

I like it is a very good tool with functions that adapt to the needs of our company, the user interface is very attractive and innovative and what I like the most is that it is cloud-based and the implementation was fast and successful. I like how it provides information and monitoring of processes and all the events of the organization and production processes, provides useful information and has powerful performance monitoring functions, and greatly improves workflow. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

I am completely satisfied, and I do not see anything strange and bad; everything is fine. Review collected by and hosted on G2.com.

JJ
Jose J.
Software Developer
Small-Business (50 or fewer emp.)
"This software is easy to integrate and is excellent for data mining"
4.5/5
What do you like best about IBM Process Mining?

It is a very good software to visualize the processes and provides details that help to monitor and manage critical activities easily, and it allows to visualize everything in great depth, and it really helps a lot thanks to the notifications that are produced to avoid serious problems. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

We handle this tool very carefully as it can be detrimental to all data analysis because we had problems before; I would also like to see the interface improved. Review collected by and hosted on G2.com.

MS
Michael S.
Engineer
Small-Business (50 or fewer emp.)
"Process discovery and conformance analysis tool - IBM Process Mining"
5/5
What do you like best about IBM Process Mining?

The feature that I like the most is the one that offers us the information to know where the gray areas are in the current processes and to be able to do our work to ensure that we can align ourselves as much a possible; I also like how it improves the analysis of the process with precision and helps improve performance. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

Maybe you need to improve the graphics and presentation and add more functionality in terms of applicability. Review collected by and hosted on G2.com.

TK
Thelma K.
Developer
Mid-Market (51-1000 emp.)
"The easiest way to digitize our business processes with a single tool"
5/5
What do you like best about IBM Process Mining?

Analyzing processes and digitizing them with this tool is very easy; it helps a lot with the workflow and efficiently derive data from our business models and processes; it allows us to track processes that we are managing and create an analysis based on what can later be being shared with our different stakeholders, it really works very well, and now the productivity increase is noticeable. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

Nothing to say in this section, I like everything, and even the support responds quickly and solves any problem. Review collected by and hosted on G2.com.

EC
Emma C.
Analyst
Small-Business (50 or fewer emp.)
"Great effective tool for leveraging data and improving business processes"
4.5/5
What do you like best about IBM Process Mining?

I like it because it is good and efficient and simple, its features are good and it is easy to use, and it makes all the processes effective and tacking the data that way we can know what is going on in the process and the alerts are also very useful. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

It takes some experience to be able to use it, we also had problems and slow data extraction, and the dashboard sometimes shows details of processes without warnings. Review collected by and hosted on G2.com.

KU
Kulvir U.
Engineer
Small-Business (50 or fewer emp.)
"IBM Process Mining is ideal for process analysis"
4.5/5
What do you like best about IBM Process Mining?

It is useful for analysis, and it is surprising since the entire process flow can be observed and deepened much more in cases where we have processes that need to be improved, and in addition to being excellent, it is reliable and easy to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

We had problems with data coming and going, and it didn't seem normal, but support had the solution; also, the user interface needs to improve some of its functions. Review collected by and hosted on G2.com.

AR
Alex R.
Data analyst
Mid-Market (51-1000 emp.)
"Essential process mining solution for any business wanting process improvements"
5/5
What do you like best about IBM Process Mining?

I like it because it was easy to start up and create new process models, it allows me to discover knowledge and discrepancies between the processes and to be able to find the root cause of inefficiencies, and it helps to accelerate the improvement of the process, it is a product that really surprises due to its incredible functions. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

Real-time extraction is missing, but only that; the rest I do not see any inconvenience. Review collected by and hosted on G2.com.

DS
Daniela S.
Analyst
Mid-Market (51-1000 emp.)
"A software that stands out in the analysis of business processes"
4.5/5
What do you like best about IBM Process Mining?

I can manage the data, and it really helps to analyze the data easily, and it is efficient for data mining and business processes and creating deep analysis using smart algorithms and studying the process flow so that I can extract the data. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

It was difficult to implement at first, its initial setup was somewhat confusing and complex, but then everything worked fine. Review collected by and hosted on G2.com.

JT
Jake T.
Project Manager
Small-Business (50 or fewer emp.)
"IBM Process Mining the way to improve workflow"
5/5
What do you like best about IBM Process Mining?

I like this tool because it provides the necessary analysis and improves work flow and helps the processes we face in our daily lives; I like it because it is effective in leveraging existing data and reliable for data mining and analysis, drives process efficiency, and improves profitability and compliance. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

I like everything at all is the technology that is needed to improve at work, and I have no complaints about the product. Review collected by and hosted on G2.com.

SS
Susan S.
Developer
Small-Business (50 or fewer emp.)
"IBM Process Mining - the best tool with deep analytical skills"
5/5
What do you like best about IBM Process Mining?

It is good for process analysis and has a good interface, since it was implemented it has seen great changes and it easy to learn and increases the growth of companies and has great features, such a data analysis and extraction, making big changes in the company and taking it to the digital stage. Review collected by and hosted on G2.com.

What do you dislike about IBM Process Mining?

It has been used, and everything is fine, but sometimes you have trouble uploading files, especially slow issues that need to be fixed. Review collected by and hosted on G2.com.