IBM Apptio Features

Collects and curates data insight about the performance and health of a company's system.

Facilitates communication between users and administrators.

Allows end users to remotely access to company's IT database.

Helps organizations establish, implement, and adhere to ITIL regulation.

Tracks IT assets and financial data.

Integrates all IT service support functions for consistency and accuracy.

Allows the IT team to oversee all possible endpoints in a single source of reference.

Automates the updating of security measures on enterprise devices.

Provides cloud backup or disaster recovery solution to protect enterprise data and applications.

Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Visualizes IT cost and value data by service, project, vendor, or cost category.

Connects with ERP, CMDB, cloud billing, payroll, or procurement systems.

Calculates cost per service, app, or unit (e.g., per claim or per department).

Recommends savings or reallocation opportunities based on usage and benchmarks.

Tracks and attributes IT costs to internal stakeholders via billing or reporting.

Allows users to query IT financial data using conversational prompts.

Uses machine learning to predict future IT spend based on past data trends.

Flags unusual or unexpected spend patterns across IT services or departments.

Supports creating IT budgets and forecasting spend across categories and timeframes.

Distributes IT costs to services, apps, or business units using rule-based logic.