Users report that IBM Turbonomic excels in Quality of Support, scoring 9.0, with many reviewers mentioning the responsiveness and expertise of the support team, which significantly enhances their experience. In contrast, IBM Apptio, with a score of 8.4, has received feedback indicating that while support is generally good, it can sometimes be slower to respond.
Reviewers mention that IBM Turbonomic shines in Ease of Setup, scoring 8.4, with users appreciating the straightforward installation process and intuitive interface. Conversely, IBM Apptio's score of 7.5 reflects some challenges users face during setup, with comments highlighting a steeper learning curve and more complex initial configuration.
Users on G2 say that IBM Turbonomic's Asset Tracking feature, scoring 8.2, is particularly robust, allowing for detailed visibility into resource utilization. In comparison, IBM Apptio, with a score of 8.0, offers asset tracking but is noted to be less comprehensive, with some users wishing for more granular tracking capabilities.
Reviewers mention that IBM Turbonomic's Service Management capabilities, scoring 8.6, are well-integrated and user-friendly, making it easier to manage services effectively. On the other hand, IBM Apptio, with a score of 8.1, has been noted to have good service management features but lacks some of the seamless integration that users find in Turbonomic.
G2 users report that IBM Turbonomic has a strong Product Direction score of 8.5, indicating a clear roadmap and commitment to innovation, which many users appreciate. In contrast, IBM Apptio's higher score of 9.3 suggests a more aggressive approach to product development, with users expressing excitement about upcoming features and enhancements.
Users say that IBM Turbonomic's overall Meets Requirements score of 8.8 reflects its ability to fulfill user needs effectively, with many highlighting specific features like automated resource optimization as key benefits. Meanwhile, IBM Apptio, with a score of 8.6, is also well-regarded but has received feedback that some features could be more tailored to specific user requirements.
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