--- title: iATS Payments Reviews meta\_title: 'iATS Payments Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 184 reviews by the users' company size, role or industry to find out how iATS Payments works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 184 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

# iATS Payments Reviews & Product Details

With over 16,000 clients and billions of dollars in annual processing, iATS Payments is the leading provider of payment solutions to nonprofit organizations and technology partners around the world. iATS draws on over 20 years of experience providing secure, simple and cost-effective credit card and direct debit (ACH) processing.

* * *

Seller
[iATS Payments](https://www.g2.com/sellers/iats-payments)
Discussions
[iATS Payments Community](https://www.g2.com/products/iats-payments/discuss)
Languages Supported

English, French

Solution Type

Best-of-Breed

Overview by
Jennifer Brandon

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

11 months

[
View More Pricing Information
](https://www.g2.com/products/iats-payments/pricing)

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## User Insights

Average based on 184 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions")
AR

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

6/23/2021

"Office Director"

4/5

What do you like best about iATS Payments?

It's easy to use and I like the reporting. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

Sometimes it can be hard to get ahold of a rep when I have questions. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

Credit card integrations has been a resolution for Salesforce. Review collected by and hosted on G2.com.

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2/22/2022
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/16/2022

"Very reliable service"

4.5/5

What do you like best about iATS Payments?

Payments into our bank account are quick and the reports are detailed. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

Not fond of how AMEX payments are processed later than Visa or Mastercard. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

Quick and easy deposits, saving time and effort on collections. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Anne M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anne M.")
AM

Anne M.

Director

Small-Business (50 or fewer emp.)

2/16/2022

"Nonprofit success!"

4.5/5

What do you like best about iATS Payments?

iATS payments are easy to use, predictable and very clear. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

I can't think of anything missing--maybe better integrations (or more obvious ones) with other platforms. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

It's easy for us to receive donations. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

2/16/2022

"a bit pricey for a nonprofit but still a good product"

4/5

What do you like best about iATS Payments?

iATS helped us break away from our former fundraising platform which was clunky. It integrates with Salesforce relatively well. Their customer service is also pretty good, which has been needed as there have been a number of errors integrating with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

The cost is still not very nonprofit friendly, though not completely awful. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

We wanted a replacement for our clunky fundraising platform we were using. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

2/16/2022

"Overall positive experience"

4/5

What do you like best about iATS Payments?

Low-cost option for bank account debits. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

Standard monthly reports would be useful. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

Processing bank account debit payments Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Andrew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew M.")
AM

Andrew M.

Salesforce Administrator

Small-Business (50 or fewer emp.)

6/24/2021

"Great Solution for Non-Profit"

5/5

What do you like best about iATS Payments?

Very easy to set up, administer, and it integrates well with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

The built in declarative form builder is not the best from a design perspective, but allows us to do everything we need with mapping to standard and custom fields. What makes up for this is that FormAssembly can connect with iATS and Salesforce, so we are still able to make forms look exactly how we want them to. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

We are able to process credit card and ACH payment on our website and have full control over form design and receipt of our funds. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care")
AM

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/12/2021

"A good processor for non-profits!"

4/5

What do you like best about iATS Payments?

Easy to use, and our systems get updated instantly. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

There is a several-day delay before the funds hit the bank. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

It's not always clear how/when our processing fees are being withdrawn. In terms of benefits, it's good to have access to our portal, which gets updated instantly. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care")
AM

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/10/2021

"Great payment processing service"

4.5/5

What do you like best about iATS Payments?

website is easy to use and customer service is excellent Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

reasons for some of the transaction reject codes are not very clear (e.g. "general decline code), would be helpful to have more detail Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

the greatest benefit is being able to sync directly with our civi CRM database Review collected by and hosted on G2.com.

Show More

5/10/2022
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Katrina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katrina S.")
KS

Katrina S.

Chief Administrative Officer

Mid-Market (51-1000 emp.)

11/10/2021

"Easy and convenient!"

5/5

What do you like best about iATS Payments?

iATS payments are an easy way to accept electronic payments for our non-profit! Easy to setup, get reports, and recieve funds! Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

No real downsides as they continue to partner with other programs to allow for integration. Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

Easy processing of electronic payments. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization")
AC

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

2/16/2022

"Fees are not great in comparison and the integration with salesforce is only ok."

1.5/5

What do you like best about iATS Payments?

Customer service has always been helpful when needed. Review collected by and hosted on G2.com.

What do you dislike about iATS Payments?

The limitations of the form integration into our website and the fees Review collected by and hosted on G2.com.

What problems is iATS Payments solving and how is that benefiting you?

We haven't tried to resolve these before. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

## Questions about iATS Payments? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about iATS Payments
](https://www.g2.com/products/iats-payments/discussions/new)

 ![K B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "K B.")
KB

K Binney
•
Last activity about 4 years ago

What has been your experience with increasing donations

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-has-been-your-experience-with-increasing-donations)

GU

Guest User

What is iATS Payments used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-iats-payments-used-for)

[
View all Discussions
](https://www.g2.com/products/iats-payments/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

11 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/iats-payments/pricing)

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