Having worked with the product for predictive maintenance, this reviewer highlights the company's exclusive focus on this area and excellent technical support. They experienced some challenges with a bureaucratic invoice process and suggest improvements for integrating updates with internal systems.
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As customer we can rely on a very good support and the ability to build a real partnership with the I-Care team for our vibration program. They have been proven very reactive in urgent situations. Review collected by and hosted on G2.com.
There are no specific topics or services that requires significant improvement. Complaints and remarks are always handled properly. Review collected by and hosted on G2.com.
Pricing, support, and data. The ability to see and analyze the data coming in is priceless. Review collected by and hosted on G2.com.
The biggest downside for us currently is physical upkeep of the sensors and connectivity. The report and feedback tracking could be improved as many of my direct reports find it confusing. Review collected by and hosted on G2.com.
I appreciate his availability, responsiveness, and development. Review collected by and hosted on G2.com.
Nothing seems useless to me. If changes are considered, I would rather prioritize the improvement of reporting and customization tools rather than the removal of features. Review collected by and hosted on G2.com.
Be informed of any deviations on our machines in operation Review collected by and hosted on G2.com.
The alert frequencies are sometimes a bit long. Review collected by and hosted on G2.com.
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