Humi is extremely user friendly for Admin users, Managers. and all staff. The effectiveness of vacation and sick time tracking within Humi saves us a lot of manual calculating. Not having to worry about timely source deduction remittances is also a plus. AND, it's Canadian! Review collected by and hosted on G2.com.

The only thing I would change, if able - but not necessary, is the ability to print off a PDF version of an ROE. Review collected by and hosted on G2.com.

I find the customer support with Humi by Employment Hero to be a lot greater than other platforms we have used. The initial setup was very easy, and we had support available all the time. Review collected by and hosted on G2.com.

One thing I don't like much is that you must process the payroll on Monday to get your employees paid on the Friday. If Monday is a holiday, then it has to be processed on the Friday, which means the employees will not get paid for their Friday on that pay cycle. I would like them to have more wiggle room in the payroll processing deadline. Review collected by and hosted on G2.com.

I find the user interface of Humi by Employment Hero pretty straightforward. The process of setting up payroll and processing it each period is easy to use. I appreciate the reminder emails that help ensure payroll and clients' employee payments are taken care of on time ... they're straightforward and very helpful. I also think the customer service at Humi is excellent. Anytime I've had questions or needed changes done behind the scenes that can't be managed through the website, the support staff have been very friendly. They communicate clearly and follow up diligently. Review collected by and hosted on G2.com.

Nothing I can think of offhand. No complaints. Review collected by and hosted on G2.com.

As an HR Consultant working with a variety of companies, I have been using Humi by Employment Hero and have found it to be very user-friendly. The platform allows me to switch between different accounts quickly, and I appreciate having access to various modules that can be tailored to each company's specific needs. Additionally, Humi offers an excellent blend of HRIS features along with a straightforward payroll application. Review collected by and hosted on G2.com.

I’ve noticed that most of the help desk support is based in the East, and as someone located in the West, this sometimes makes it more difficult for me to get assistance when I need it. Review collected by and hosted on G2.com.

The ease of use and the support of the staff. Review collected by and hosted on G2.com.

I wish there was a videos that show how each function works or a tutorial Review collected by and hosted on G2.com.

Most changes can be made at the Administrator level! Review collected by and hosted on G2.com.

It would be nice to be able to speak with a live representative. Review collected by and hosted on G2.com.

After having worked with Humi for over a year, I can see that there is much room for improvement. So there's not much I like about the platform. You have a pleasant looking interface. Review collected by and hosted on G2.com.

The company seems to have stopped investing in the platform. No new interesting features or improvements are being implemented. The platform can be hardly customized. There are lots of missing features. Review collected by and hosted on G2.com.

Humi is simple to use and straightforward to set up. What it does offer—basic HR management, employee records, and simple workflows—it does quite well, without being overly complex or bloated with features. Review collected by and hosted on G2.com.

While functional, Humi feels rudimentary compared to more robust HRIS platforms. It lacks depth in areas like advanced reporting, integrations, and customization, which can make it limiting for companies as they grow or develop more complex HR needs. Review collected by and hosted on G2.com.

The after sales support team is amazing! Review collected by and hosted on G2.com.

Sometimes it takes it could take awhile for a team member to contact me. As well I wish there was a phone number we could contact to talk to and walk me through some steps. Review collected by and hosted on G2.com.

Their support is timely, helpful, and friendly. Easily integrated into our workflow and implementation was quick. The UI is easy to use and intuitive (for the most part, there are some odd quirks). Review collected by and hosted on G2.com.

As mentioned, there are some odd quirks with their UI. The search filters hid our terminated employees from us for a really long time. I worked with a payroll specialist who said they also struggled with it at first. It's a small quirk, and once you know where it is, it's an easy fix, it's just not intuitive at first. I also don't like that they don't have data processing in their reports, I have to download the reports as a CSV then process data in Excel. For example, when we report insurable earnings to WSIB, I go to the WSIB report, but I can't extract a total from the web report. Instead, I download the CSV, then calculate the total insurable earnings for WSIB eligible employees. It's small, but it changes a 1 minute task to a 5 minute task. Review collected by and hosted on G2.com.