--- title: HostPapa Reviews meta_title: 'HostPapa Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 145 reviews by the users' company size, role or industry to find out how HostPapa works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 145 scale: '5' date_modified: '2026-09-28' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting ---

HostPapa Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

User Insights

Average based on 145 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

HostPapa Reviews (145)

Reviews

HostPapa Reviews (145)

4.2
145 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its excellent customer support and reliable uptime, highlighting the knowledgeable staff who provide quick and effective solutions. Many appreciate the ease of use and the comprehensive tools available for managing their websites. However, some users note that the pricing can be high for certain plans.
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Carrie S.
CS
Carrie S.
President/Owner
Entertainment
Small-Business (50 or fewer emp.)
"Over the Moon for Reliability "
5/5
What do you like best about HostPapa?

I have been a LunarPages customer since 2011 when my webmaster recommended them as my hosting site. I have rarely had my website shut down, which I am entirely dependent upon for visitors to access and make reservations for my tour business. The few instances in which I have needed to contact Support for technical assistance, LunarPages response has been swift and end-user friendly. I am NOT a coding expert! Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Sometimes, the level of security (i.e., passwords) for various email accounts and hosting site access is a bit much. However, I guess it’s safer as I have not had any unauthorized invasion of my website or email accounts. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you Carrie! We are so happy to see feedback from happy client like you!

Verified User in Fine Art
UF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"Been with them a long time -- that says something"
4/5
What do you like best about HostPapa?

Actually, it says two things: One, that LunarPages has been doing this successfully for a while (avoiding the option of selling out to large conglomerates with a reputation for bad customer service). And, two, that they offer a product that is fairly-priced, nicely-featured, and well-supported. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Being a shared environment host, sometimes performance dips before they step in and fix it. But generally performance for my sites has not been a problem. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you for such a comprehensive review! We are a family owned and operated business and although we have grown considerably over the last 20 years, we strive to maintain absolute customer satisfaction and solid hosting solutions.

Michael F.
MF
Michael F.
Owner
Fine Art
Small-Business (50 or fewer emp.)
"I don't know how many years I've been with Lunarpages, it's well over ten years. They're just GREAT!"
5/5
What do you like best about HostPapa?

I can't think of maybe ONE time that their servers have been down. Their customer service is always quite helpful and friendly. I've sent three or four clients and friends to Lunarpages... Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

I can't think of anything, really...As I've stated, their product and service have EASILY been up to my expectations... Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you Michael for hosting with us for so many years, for referring your friends and clients to Lunarpages and for providing such a terrific review!

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Excellant support when needed most"
4.5/5
What do you like best about HostPapa?

I have several websites with Lunarpages andat times problems will occur, usually with new software or changes needing to be made. Lunarpages technical support staff have always been available and eager to help and resolve the problems, even if those problems are not directly related to lunarpages. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

I really do not have any dislikes at this time and I have been a customer for over 6 years. If I had to pick any one thing it would be the wait time when everyone is experiencing problems and the line is long. But then again, that is business and as frustrating as it is, I do understand. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Very happy to hear that our support time provide you with comprehensive support! Thank you for hosting with us.

JJ
Jack J.
Small-Business (50 or fewer emp.)
"Been with Lunarpages over 10 years and they have been with us with great tech support!"
5/5
What do you like best about HostPapa?

Lunarpages' tech support is superb! I've never waited on hold for a long time for them to get to me. And when they do hear my question, they go right to work trying to resolve whatever issue I might have. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

I'd love it if Lunarpages would have tech support on the weekend. You never know when problems will happen. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thanks for the amazing review Jack and for being our customer for 10+ years! On weekends, please shoot an email to our support team. They are available 24/7 to assist you.

Sergey Y.
SY
Sergey Y.
IT Coordinator
Executive Office
Small-Business (50 or fewer emp.)
"Reliable and reasonable"
5/5
What do you like best about HostPapa?

The Lunarpages provides a reliable hosting for number of my projects and projects of my customers. Good prices for a good set of options. The best solution I've seen on a market so far. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

No significant disadvantages. Everything is OK or good. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you Sergey!

LC
Lee C.
Small-Business (50 or fewer emp.)
"Simple and Easy"
4.5/5
What do you like best about HostPapa?

Lunarpages is simple and easy to setup. I host multiple websites and mail for my customers, and they don't have to worry about it. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Not much to dislike, support has been great when I've needed them and they communicate when changes are made. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Great feedback thank you Lee!

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very helpful tech"
5/5
What do you like best about HostPapa?

He took the time to analyze my problem and explained what to do. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Nothing. There was nothing to dislike. The tech was very helpful. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you for such a generous review!

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"inconsistency of reliability and tech support quality over the past 8 years"
3/5
What do you like best about HostPapa?

Price, flexibility, ease of use through WHM control panel Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

There have been too many ups and downs over the years with Lunarpages hosting. As a reseller, I have had concerns regarding their network security, their ability to recover from attacks quickly and efficiently. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you for your honest review. If you're running WordPress, we recommend reading this post on Facebook - https://www.facebook.com/lunarpages/posts/1629808040401535

KB
Kate B.
Small-Business (50 or fewer emp.)
"Very satisfied customer"
5/5
What do you like best about HostPapa?

The support for LunarPages hosting has made my entire experience with hosting client sites easier. I am confident in the ability to count on your team whenever I have questions or need help, and that makes my job much easier. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

I have no complaints about my experience with the LunarPages team. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you for being our customer Kate and for your phenomenal review!

Questions about HostPapa? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity almost 3 years ago

What does Hostpapa do?

0 Upvotes
1
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GU
Guest User
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Last activity almost 3 years ago

Is HostPapa free?

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1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

9%

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