HostPapa Reviews & Product Details

The quick response, helpful solutions, professionalism and politeness, and, most of all, knowledge. Oh, and each team member was extremely patient with me. I had to upload my new company website and replace my old one. My developer was unavailable so I decided to learn by doing it myself. It took quite a few calls and emails (because of me). Each support team member provided nothing less than stellar service. Review collected by and hosted on G2.com.

Nothing. My web developer switched my hosting to Lunarpages several years ago. As with my recent experience, I can't recall once where he had any problems at all. Review collected by and hosted on G2.com.

Great personal customer service. You feel a personal connection. Review collected by and hosted on G2.com.

Needs to modernize dashboards. Add more security options. Review collected by and hosted on G2.com.

I use Lunarpages to host a number of my websites. They have been a reliable partner, with no unresolved issues over the past 18 years. One of the sites got hacked a few years back and LP helped restore a previous version - thank heaven they have backups. Review collected by and hosted on G2.com.

Managing domain names is a pain. Lunarpages partners with networksolutions, and I regularly receive spam from that email account. Also, the two login accounts are separate. So I ended up switching to google domains. Review collected by and hosted on G2.com.

I love the reliability of LunarPages. I've been with them since we started making websites in about 2009. When I call for a question, I am connected immediately to a technician - they all have impeccable knowledge & customer service. If by chance all are helping others, they call me right back. Review collected by and hosted on G2.com.

I don't have anything I can say that I dislike about them. Review collected by and hosted on G2.com.

It still offers a good price and disk and bandwidth capacities. Review collected by and hosted on G2.com.

Over the year or so, without my changing my sites, Lunarpages has started throttling my sites so they often go offline for several minutes at a time. Pingdom reports 20 outages for a total of 20 minutes for my personal website over the last 30 days. Review collected by and hosted on G2.com.

Their knowledge and support are excellent. Never an excuse, but always a solution to be found.

I have been using Lunarpages for more than a decade and have referred many clients to them with positive outcomes. Review collected by and hosted on G2.com.

Like all providers shared support takes a little longer, but they are still quite fast. Review collected by and hosted on G2.com.

I like best the help I was offered by J.D. with customer service which prompted me to complete this survey. Review collected by and hosted on G2.com.

I dislike several factors, including particularly, the initial response from Lunar Pages. I am frustrated with the robotic answering machine (which is often wrong) as well as the inability of staff to get a quick hold of a manager when requested by me to do so. Review collected by and hosted on G2.com.

They have been around a long time, they are prompt and friendly when needing help. Great job lunar-ages. I love the weebly! Review collected by and hosted on G2.com.

Nothing soft is negative. they are responsive and helpful, maybe not the cheapest. Review collected by and hosted on G2.com.

They have lots of packages to choose from to suit your needs as far as storage space, email accounts, hosted domains. Many tools like file manager, dns manager, hosted exchange, mysql. We use for standalone html pages and wordpress. Great customer support that's easy to reach and explain things or fix things for you. For complicated issues they can give you a detailed log of errors to help you diagnose problems. Review collected by and hosted on G2.com.

I've used faster hosts out there. The pricing isn't the lowest. We had some issues setting up new email accounts that got messy but we were able to resolve it. There are some issues that you'd hope they can actually help more hands on but sometimes they say it's your website and can't really do much else. Review collected by and hosted on G2.com.

I like that the tech folks are very helpful without making me feel like an idiot! Ha. Review collected by and hosted on G2.com.

Sometimes the California time difference for me (east-coaster) can be a pain. That's the only reason I didn't give a 10. Review collected by and hosted on G2.com.