--- title: HostPapa Reviews meta_title: 'HostPapa Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 145 reviews by the users' company size, role or industry to find out how HostPapa works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 145 scale: '5' date_modified: '2026-07-12' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # HostPapa Reviews **Vendor:** HostPapa **Category:** [Shared Hosting Platforms](https://www.g2.com/categories/shared-hosting) **Average Rating:** 4.2/5.0 **Total Reviews:** 145 ## About HostPapa HostPapa is a Canadian-based privately owned web hosting company that provides shared, reseller, and virtual private server hosting. It operates in the United States, United Kingdom, Australia, Germany, New Zealand, Mexico, Singapore, India, Hong Kong, European Union, France, Ireland, Belgium and Spain. ## HostPapa Reviews ### 1. The best support experience I can remember. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about HostPapa?** The quick response, helpful solutions, professionalism and politeness, and, most of all, knowledge. Oh, and each team member was extremely patient with me. I had to upload my new company website and replace my old one. My developer was unavailable so I decided to learn by doing it myself. It took quite a few calls and emails (because of me). Each support team member provided nothing less than stellar service. **What do you dislike about HostPapa?** Nothing. My web developer switched my hosting to Lunarpages several years ago. As with my recent experience, I can't recall once where he had any problems at all. **Recommendations to others considering HostPapa:** My needs are very simple. But if the reliability and service for more complex needs is similar to my experiences, I would definitely recommend Lunarpages. **What problems is HostPapa solving and how is that benefiting you?** Simply to have my site reliably hosted as a source to showcase my small advertising company. My site primarily showcases my experience and work I've done. **Official Response from Amy Armitage:** > What a fantastic review! Thank you! ### 2. Wonderful, as always. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2018 **What do you like best about HostPapa?** Great personal customer service. You feel a personal connection. **What do you dislike about HostPapa?** Needs to modernize dashboards. Add more security options. **What problems is HostPapa solving and how is that benefiting you?** Quick set up for websites, local feel for customer service. **Official Response from Amy Armitage:** > Thanks for the incredible review Michael and for hosting with us :) ### 3. Had no issues in the last 18 years... **Rating:** 4.5/5.0 stars **Reviewed by:** Laszlo L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** I use Lunarpages to host a number of my websites. They have been a reliable partner, with no unresolved issues over the past 18 years. One of the sites got hacked a few years back and LP helped restore a previous version - thank heaven they have backups. **What do you dislike about HostPapa?** Managing domain names is a pain. Lunarpages partners with networksolutions, and I regularly receive spam from that email account. Also, the two login accounts are separate. So I ended up switching to google domains. **What problems is HostPapa solving and how is that benefiting you?** Hosting various clients' websites as well as my own and those of my family **Official Response from Andrew DeLira:** > Laszlo thank you for your review we really appreciate it. ### 4. Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2018 **What do you like best about HostPapa?** I love the reliability of LunarPages. I've been with them sent we started making websites in about 2009. When I call for a question, I am connected immediately to a technician - they all have impeccable knowledge & customer service. If by chance all are helping others, they call me right back. **What do you dislike about HostPapa?** I don't have anything I can say that I dislike about them. **What problems is HostPapa solving and how is that benefiting you?** See above. They are always ready to assist. **Official Response from Amy Armitage:** > Thanks for the great review and for hosting with us for almost a decade! ### 5. It used to be great but I'm now looking for an alternative **Rating:** 0.0/5.0 stars **Reviewed by:** Paul C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about HostPapa?** It still offers a good price and disk and bandwidth capacities. **What do you dislike about HostPapa?** Over the year or so, without my changing my sites, Lunarpages has started throttling my sites so they often go offline for several minutes at a time. Pingdom reports 20 outages for a total of 20 minutes for my personal website over the last 30 days. **Recommendations to others considering HostPapa:** Don't go for their shared hosting, it just isn't worth it. **What problems is HostPapa solving and how is that benefiting you?** It used to be great for me to host three or four different websites, none of which have a lot of traffic. **Official Response from Amy Armitage:** > Thank you for your candid review Paul. It sounds like a shared environment is not suitable for your hosting needs. We would love to discuss our other options if you're interested? ### 6. Consistent, reliable and trusted **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about HostPapa?** Their knowledge and support are excellent. Never an excuse, but always a solution to be found. I have been using Lunarpages for more than a decade and have referred many clients to them with positive outcomes. **What do you dislike about HostPapa?** Like all providers shared support takes a little longer, but they are still quite fast. **Recommendations to others considering HostPapa:** Ask all the questions up front, they will find a solution that fits you. Their dedicated solutions are great and whether it is a windows based or linux based solution they have the speed and support for all. **What problems is HostPapa solving and how is that benefiting you?** They have excellent staff and a reliable fast backbone - including their own data center. We have several dedicated solutions with Lunar, allowing us flexibility in development and serving our own clients. **Official Response from Andrew DeLira:** > Thank you Tomas for the review and being a long time client! ### 7. Lunar Pages Response - Suspended Email Account **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2018 **What do you like best about HostPapa?** I like best the help I was offered by J.D. with customer service which prompted me to complete this survey. **What do you dislike about HostPapa?** I dislike several factors, including particularly, the initial response from Lunar Pages. I am frustrated with the robotic answering machine (which is often wrong) as well as the inability of staff to get a quick hold of a manager when requested by me to do so. **What problems is HostPapa solving and how is that benefiting you?** We are using Lunarpages as an essential ingredient to manage our email system. Generally it is a reasonable service however when problems do occur, it's a lengthy process of having it taken care of. Lunarpages makes it difficult to solve and the first representative is usually neither willing nor able to solve the problem as opposed to just submitting whatever information I provide for someone else to take care of. **Official Response from Amy Armitage:** > Thanks for your feedback! We will pass on your comments to J.D. ### 8. Solid company **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew W. | Owner, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about HostPapa?** They have been around a long time, they are prompt and friendly when needing help. Great job lunar-ages. I love the weebly! **What do you dislike about HostPapa?** Nothing soft is negative. they are responsive and helpful, maybe not the cheapest. **Recommendations to others considering HostPapa:** Solid, in the industry a long time, always available, convent and accessible. I am a long time customer. When my web guy moved me to another cheaper host, i found them lacking in service. I am glad to be back with Lunarpages! **What problems is HostPapa solving and how is that benefiting you?** Good web presence. I was able to seamlessly create a weebly website and post it and change it easily I love that i as am amateur can do that! I now feel comfortable building my wife a site too! **Official Response from Andrew DeLira:** > Thank you Matthew we are glad to have you back and happy you are liking the website builder. ### 9. Reliable web host we've used for many years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2018 **What do you like best about HostPapa?** They have lots of packages to choose from to suit your needs as far as storage space, email accounts, hosted domains. Many tools like file manager, dns manager, hosted exchange, mysql. We use for standalone html pages and wordpress. Great customer support that's easy to reach and explain things or fix things for you. For complicated issues they can give you a detailed log of errors to help you diagnose problems. **What do you dislike about HostPapa?** I've used faster hosts out there. The pricing isn't the lowest. We had some issues setting up new email accounts that got messy but we were able to resolve it. There are some issues that you'd hope they can actually help more hands on but sometimes they say it's your website and can't really do much else. **Recommendations to others considering HostPapa:** This is a solid host that has great customer support. There are cheaper and faster hosts out there but this one is reliable and has most tools you'll need for any web setup. The pricing is not too bad and you can do domain and hosting with one company which can get you up and running faster. **What problems is HostPapa solving and how is that benefiting you?** Able to have an solid online presence to promote our business and serve as a hub for customer and lead contacts. We can explain our services and showcase our business in an easily accessible way. As a host, Lunarpages provides most all of the features we need for our situation like having php and mysql. **Official Response from Amy Armitage:** > Thanks so much for your super informative review! We hope others looking for web hosting also find it helpful. ### 10. Highly recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Jessie L. | Director and Dance Teacher, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2018 **What do you like best about HostPapa?** I like that the tech folks are very helpful without making me feel like an idiot! Ha. **What do you dislike about HostPapa?** Sometimes the California time difference for me (east-coaster) can be a pain. That's the only reason I didn't give a 10. **What problems is HostPapa solving and how is that benefiting you?** They patiently walk me through any issue that has come up and fix things quickly. **Official Response from Amy Armitage:** > Thanks Jessie! Great to hear that our team are helpful :) ### 11. Over the Moon for Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie S. | President/Owner, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** I have been a LunarPages customer since 2011 when my webmaster recommended them as my hosting site. I have rarely had my website shut down, which I am entirely dependent upon for visitors to access and make reservations for my tour business. The few instances in which I have needed to contact Support for technical assistance, LunarPages response has been swift and end-user friendly. I am NOT a coding expert! **What do you dislike about HostPapa?** Sometimes, the level of security (i.e., passwords) for various email accounts and hosting site access is a bit much. However, I guess it’s safer as I have not had any unauthorized invasion of my website or email accounts. **What problems is HostPapa solving and how is that benefiting you?** Reliable service/access of my website and email accounts **Official Response from Amy Armitage:** > Thank you Carrie! We are so happy to see feedback from happy client like you! ### 12. Been with them a long time -- that says something **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** Actually, it says two things: One, that LunarPages has been doing this successfully for a while (avoiding the option of selling out to large conglomerates with a reputation for bad customer service). And, two, that they offer a product that is fairly-priced, nicely-featured, and well-supported. **What do you dislike about HostPapa?** Being a shared environment host, sometimes performance dips before they step in and fix it. But generally performance for my sites has not been a problem. **Recommendations to others considering HostPapa:** Lots of Web hosting providers start out strong with lots of buzz. Look for someone who has been in the business a while -- too many of the youngsters become victims of their own success and become not so great. **What problems is HostPapa solving and how is that benefiting you?** LunarPages offers my businesses a wide variety of options -- the number of email accounts I need in one domain, with the option of spam filtering; the number of subdomains and the throughput I need; etc. And it's done at a good price. Most small businesses don't make Web hosting the reason they exist, so they shop for hosting as they would for office supplies and raw materials. LunarPages has been a solid choice in that regard. **Official Response from Amy Armitage:** > Thank you for such a comprehensive review! We are a family owned and operated business and although we have grown considerably over the last 20 years, we strive to maintain absolute customer satisfaction and solid hosting solutions. ### 13. I don't know how many years I've been with Lunarpages, it's well over ten years. They're just GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | Owner, Fine Art, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** I can't think of maybe ONE time that their servers have been down. Their customer service is always quite helpful and friendly. I've sent three or four clients and friends to Lunarpages... **What do you dislike about HostPapa?** I can't think of anything, really...As I've stated, their product and service have EASILY been up to my expectations... **Recommendations to others considering HostPapa:** I can only say that I WOULD recommend Lunarpages and I already HAVE to friends and clients... **What problems is HostPapa solving and how is that benefiting you?** I've used them to host my graphic design business all these years. I also have my painting and teaching site with them. I'm retired from design now (40 years is enough!) and just painting and teaching, although I'm leaving both sites live... **Official Response from Amy Armitage:** > Thank you Michael for hosting with us for so many years, for referring your friends and clients to Lunarpages and for providing such a terrific review! ### 14. Excellant support when needed most **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about HostPapa?** I have several websites with Lunarpages andat times problems will occur, usually with new software or changes needing to be made. Lunarpages technical support staff have always been available and eager to help and resolve the problems, even if those problems are not directly related to lunarpages. **What do you dislike about HostPapa?** I really do not have any dislikes at this time and I have been a customer for over 6 years. If I had to pick any one thing it would be the wait time when everyone is experiencing problems and the line is long. But then again, that is business and as frustrating as it is, I do understand. **What problems is HostPapa solving and how is that benefiting you?** We are able to offer our technical skills and products more readily to the potential clients and reduce the amount of persons in our direct sales force. Instead these people are now working very well in custoner support. **Official Response from Amy Armitage:** > Very happy to hear that our support time provide you with comprehensive support! Thank you for hosting with us. ### 15. Been with Lunarpages over 10 years and they have been with us with great tech support! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about HostPapa?** Lunarpages' tech support is superb! I've never waited on hold for a long time for them to get to me. And when they do hear my question, they go right to work trying to resolve whatever issue I might have. **What do you dislike about HostPapa?** I'd love it if Lunarpages would have tech support on the weekend. You never know when problems will happen. **Recommendations to others considering HostPapa:** If you want fast and friendly tech support (where you can actually talk to a person), you'll love Lunarpages! **What problems is HostPapa solving and how is that benefiting you?** Without our website, we wouldn't be in business. And the fact that Lunarpages' down time is practically nil , we're there for our customers on a consistent basis. **Official Response from Amy Armitage:** > Thanks for the amazing review Jack and for being our customer for 10+ years! On weekends, please shoot an email to our support team. They are available 24/7 to assist you. ### 16. Reliable and reasonable **Rating:** 5.0/5.0 stars **Reviewed by:** Sergey Y. | IT Coordinator, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** The Lunarpages provides a reliable hosting for number of my projects and projects of my customers. Good prices for a good set of options. The best solution I've seen on a market so far. **What do you dislike about HostPapa?** No significant disadvantages. Everything is OK or good. **Recommendations to others considering HostPapa:** Unlimited DB's and subdomains are making life much easier. **What problems is HostPapa solving and how is that benefiting you?** Company websites and small-to-medium grade e-commerce. Reliable and has a good customer support. **Official Response from Amy Armitage:** > Thank you Sergey! ### 17. Simple and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Lee C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** Lunarpages is simple and easy to setup. I host multiple websites and mail for my customers, and they don't have to worry about it. **What do you dislike about HostPapa?** Not much to dislike, support has been great when I've needed them and they communicate when changes are made. **What problems is HostPapa solving and how is that benefiting you?** I host websites and email for my customers. They love not having to manage it on their own. **Official Response from Amy Armitage:** > Great feedback thank you Lee! ### 18. Very helpful tech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about HostPapa?** He took the time to analyze my problem and explained what to do. **What do you dislike about HostPapa?** Nothing. There was nothing to dislike. The tech was very helpeful. **What problems is HostPapa solving and how is that benefiting you?** Lunarpages provides a complete hosting solution. **Official Response from Amy Armitage:** > Thank you for such a generous review! ### 19. inconsistency of reliability and tech support quality over the past 8 years **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** Price, flexibility, ease of use through WHM control panel **What do you dislike about HostPapa?** There have been too many ups and downs over the years with Lunarpages hosting. As a reseller, I have had concerns regarding their network security, their ability to recover from attacks quickly and efficiently. **Recommendations to others considering HostPapa:** LunarPages has made considerable improvements over the last 2-3 years in the areas of system uptiime, TTR (Time To Resolution) for issues reported. The actual replies from support, however are still taking 2-3 days to receive replies, even if the reported issue has been resolved. **What problems is HostPapa solving and how is that benefiting you?** I am reselling hosting space through LunarPages **Official Response from Amy Armitage:** > Thank you for your honest review. If you're running WordPress, we recommend reading this post on Facebook - https://www.facebook.com/lunarpages/posts/1629808040401535 ### 20. Very satisfied customer **Rating:** 5.0/5.0 stars **Reviewed by:** Kate B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about HostPapa?** The support for LunarPages hosting has made my entire experience with hosting client sites easier. I am confident in the ability to count on your team whenever I have questions or need help, and that makes my job much easier. **What do you dislike about HostPapa?** I have no complaints about my experience with the LunarPages team. **What problems is HostPapa solving and how is that benefiting you?** I use LunarPages for my multi client hosting solutions. **Official Response from Amy Armitage:** > Thank you for being our customer Kate and for your phenomenal review! ### 21. My 10 year relationship with Lunarpages **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** I think the tech support is top notch. They know when someone is a complete novice and need some hand holding or when a cutomer know what their talking about and they don't have to dumb it down or be condecending. I always get right through to a real person, no call backs or long wait times. **What do you dislike about HostPapa?** I think some of the prices for registering domains and hosting are too high. **Recommendations to others considering HostPapa:** Look around for other internet providers that have the same features and go with the cheapest. Lunarpages is a tad pricey. **What problems is HostPapa solving and how is that benefiting you?** I have had all my web based needs under one roof.It's very easy to control and even troubleshoot from the control panel. I can set up my email system anyway I like it. I can set up auto response when I'm away. **Official Response from Amy Armitage:** > Thank you for your review. We appreciate such candid feedback. ### 22. Call back service a definite plus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2018 **What do you like best about HostPapa?** As Lunar Pages has grown, they have maintained their commitment to personal service and direct communication when it comes to customer service. **What do you dislike about HostPapa?** Occasionally I have problems with my email servers but they always fix it quickly especially if I call for help with the problem. Sending in a help ticket has proven to be an inefficient solution. **What problems is HostPapa solving and how is that benefiting you?** I use later pages for web hosting and email and I really appreciate having everything in one place. **Official Response from Amy Armitage:** > Thanks for your review and for being our customer! ### 23. Most patient best tech support ever!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Becky C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2018 **What do you like best about HostPapa?** James Carr, AKA JD, has helped me twice in less than a week and was the best tech support evert!!!! He's the essence of Patience, kindness, honesty and intelligence!! **What do you dislike about HostPapa?** Not being able to fix it myself! having to wait for business hours. **What problems is HostPapa solving and how is that benefiting you?** Problems? -Business emails and server problems! Benefits? JD!! **Official Response from Amy Armitage:** > Thanks Becky! Amazing feedback. Glad our team were so helpful :) ### 24. Lunarpages is everything you need at a great value **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** I love that Lunarpages is easy to work with and provides accesible customer service when I need it. **What do you dislike about HostPapa?** The UI on the Dashboard could use an update - but there aren't any competitors that offering much better in this department. **What problems is HostPapa solving and how is that benefiting you?** They offered a quick easy way to host our website. **Official Response from Andrew DeLira:** > Thank you for the review Cassandra our systems are all scheduled for an theme update keep on the lookout. ### 25. Tech support **Rating:** 5.0/5.0 stars **Reviewed by:** Randy G. | Illustrator, Fine Art, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** I have never had any trouble with Lunarpages since switching to them several years ago (I don't remember how many...perhaps 10?). I have had just a few technical glitches and they have been resolved very quickly. **What do you dislike about HostPapa?** Nothing really...perhaps that the problem happened in the first place? **What problems is HostPapa solving and how is that benefiting you?** No business problems **Official Response from Amy Armitage:** > Thank you for your review Randy! ### 26. Lunar pages has always been very helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Marla M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** I have been with lunar pages since 2004! They have always been extremely helpful with their technical support! Whenever I have had questions, they are always ready to assist. **What do you dislike about HostPapa?** Like all companies, every once in.a while the wait on hold is a bit longer than I would like. **What problems is HostPapa solving and how is that benefiting you?** They have helped me to get my info out to the world! I have never had an outage with my website in all the time I’ve been with them. They are second to none and their tech support is terrific! **Official Response from Amy Armitage:** > Thanks Marla for the incredible review and for hosting with us since 2004! ### 27. Prompt, competent, professional technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2018 **What do you like best about HostPapa?** Professional technical support. Courteous, timely responses. Competent support. **What do you dislike about HostPapa?** An occasional blooper. However, I never make misteaks especially with spelling :) **What problems is HostPapa solving and how is that benefiting you?** Hosted Exchange, but wish they would offer Office 365 **Official Response from Amy Armitage:** > Thanks so much for the fantastic review :) ### 28. Solid economical hosting solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** The flexibility of plan to set up sub-domains. System is up most of the time. **What do you dislike about HostPapa?** Support is sometimes not consistently knowledgeable about issues , especially those pertaining to wordpress sites. My site was hacked several times and sometimes it took weeks for LP to help me get it back up. **Recommendations to others considering HostPapa:** Upgrade skills of your tech support; offer a wordpress option that makes those sites secure on your system **What problems is HostPapa solving and how is that benefiting you?** I now only host html sites on LP as other options are better for wordpress hosting. **Official Response from Amy Armitage:** > Thank you for your honest feedback. Re WordPress, we posted some information on our Facebook page on how to prevent these issues - https://www.facebook.com/lunarpages/posts/1629808040401535 ### 29. Used LP for webhosting for almost 20 years **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie W. | Product Quality Co-Worker, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** I've never had any problems with LP web hosting. Always a good product for the money and always reliable. **What do you dislike about HostPapa?** Never had anything to dislike about LP at all. **What problems is HostPapa solving and how is that benefiting you?** Provides me with all the tools and space I need for both a personal website as well as my business. **Official Response from Amy Armitage:** > Thank you for hosting your websites with us Melanie and for providing a 5-star review! ### 30. Lunarpages Internet Solution has been excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2018 **What do you like best about HostPapa?** They provide excellent hosting and customer service help. **What do you dislike about HostPapa?** Nothing comes to mind. I am very happy with them. **Recommendations to others considering HostPapa:** I find Lunarpages Internet Solutions to be an excellent company for hosting my website and for support when an occasional issue arises. **What problems is HostPapa solving and how is that benefiting you?** Problems and solutions are the same - having a dependable platform for hosting my website. **Official Response from Amy Armitage:** > Thank you Barbara! We appreciate you taking the time to write a review :) ### 31. Reliable and Affordable Web Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** As a Lunarpages customer for well over a decade I can state without reservation that their service is second to none in terms of quality, reliability and responsiveness, and all at a fair and affordable price. And equally important, their technical support is first-rate. **What do you dislike about HostPapa?** There is really nothing to dislike. In the time that I used the service it has been almost flawless. Down time is virtually nil and technical support is timely and fully capable. **Recommendations to others considering HostPapa:** Take advantage of all they have to offer and you will be more than satisfied. **What problems is HostPapa solving and how is that benefiting you?** Lunarpages has provided me with an ideal platform for reaching and interacting with my client base. Everything works smoothly and efficiently and I can run my site without worry or concern. **Official Response from Amy Armitage:** > We love reading reviews like yours! Thank you for being our customer! ### 32. Love Lunarpages! **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about HostPapa?** What I like the most is that when I need technical support it is only a phone call away. Courteous, knowledgeable, **What do you dislike about HostPapa?** I really can’t say there is anything I dislike. **Recommendations to others considering HostPapa:** Give it a try! **What problems is HostPapa solving and how is that benefiting you?** Keeping my website fresh & up to date is a breeze! **Official Response from Amy Armitage:** > Thank you Brenda! Glad to hear you're so happy with our support and hosting services! ### 33. Fast and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Courtenay W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2018 **What do you like best about HostPapa?** speed of answering my question to find out why another domain was blocking my emails **What do you dislike about HostPapa?** Why try to find something i dislike when there is nothing! **What problems is HostPapa solving and how is that benefiting you?** just use for email **Official Response from Amy Armitage:** > Thanks so much Courtenay! Appreciate you taking the time to share your review :) ### 34. Friendly and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about HostPapa?** Tech support with a human and friendly personality **What do you dislike about HostPapa?** Time it takes to resolve any issue. I need to have 30-60 minutes to report an issue. **What problems is HostPapa solving and how is that benefiting you?** Email delivery. Password updates. SSL certificate. **Official Response from Amy Armitage:** > Thanks for such a great review! ### 35. My Best Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Fred F. | Website Design, Graphic Design, Photography, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** Features, price, cpanel, technical support, security, pretty much everything except for below **What do you dislike about HostPapa?** Lack of weekend telephone support and west coast working hours **Recommendations to others considering HostPapa:** I've been a lunarpages user since 2004 and have always recommended them to all my clients **What problems is HostPapa solving and how is that benefiting you?** reliable web hosting **Official Response from Amy Armitage:** > Thank you for being our customer since 2004 Fred! On the weekends or outside of phone support hours, be sure to shoot an email to our support team if you need us. ### 36. Mixed bag - steady state was mostly good, upgrades and transitions were terrible **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about HostPapa?** Current service is quick response time and no issues. Sufficient memory, disk space, email hosting. **What do you dislike about HostPapa?** I recently migrated from Basic service to Business service. At almost every step along the way, the technicians implementing the transition caused unnecessary outages and I had to spend a lot of time trying to guess what had happened and alert Lunar Pages support to it. **What problems is HostPapa solving and how is that benefiting you?** I have a WooCommerce store with both a retail and wholesale websites. **Official Response from Amy Armitage:** > We are sorry to see that your experience upgrading to our business hosting wasn't a positive one. Hopefully moving forward, you will receive rock solid service and support. ### 37. Heads and shoulders above all others **Rating:** 5.0/5.0 stars **Reviewed by:** Carole B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about HostPapa?** We have been dealing with Lunarpages for many years and find them to be extremely helpful and knowledgeable. When we first signed up, we had a few technical glitches, but with their help we got past the problem. Their technical support is so above others we have dealt with. **What do you dislike about HostPapa?** There is nothing that we dislike about Lunarpages. **What problems is HostPapa solving and how is that benefiting you?** They are there when you need them and don't have to "take a number" to get serviced. **Official Response from Amy Armitage:** > Thank you Carole for taking the time to provide such a great review, and of course, for being our customer. ### 38. not so computer save` **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2018 **What do you like best about HostPapa?** super knowledgeable staff EVERY TIME I've called for help. That is a rare thing to find these days. I do not Appreciate an out of country call center and don't get the impression Lunar Pages uses that type of customer interaction.... SO Appreciate that.... **What do you dislike about HostPapa?** I have nothing to input here never had a bad experience....maybe a cost reduction LOL **Recommendations to others considering HostPapa:** do it... great services.... super smart staff... **What problems is HostPapa solving and how is that benefiting you?** mail hosting and web page hosting.....Like the title of my survey NOT So save`... I operate a handyman services. I don't have time to deal with mail or web hosting issues, Lunar Pages always has a solution if I have a problem **Official Response from Amy Armitage:** > Thank you for your review! We are delighted to see that you're happy with our service and support! ### 39. Great Service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** While the control panel has under gone some changes it is still an easy way to manage the information and traffic on the site. **What do you dislike about HostPapa?** Not much that I don't like, possibly an incident that happened years ago, our site was hacked and a friend told me Lunar pages was unaware. **Recommendations to others considering HostPapa:** Well worth the money for hosting. **What problems is HostPapa solving and how is that benefiting you?** A Greatly increased ease of use over managing the site and exposure. **Official Response from Amy Armitage:** > Thank you for your terrific review and for continuing to host with us. ### 40. great reliability, long-term business stability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2018 **What do you like best about HostPapa?** I don't need anything fancy, but we've had no reliability nor uptime problems in 15 years of hosting with Lunarpages, and they have proven to be a stable company that you can count on to be around for the long haul - not a poorly-run business that might disappear after a few years. **What do you dislike about HostPapa?** nothing that we've found so far - toolset is robust, communications are appropriate and not too frequent, etc. Overall just what we need. **What problems is HostPapa solving and how is that benefiting you?** again, nothing complex for us. LP provides a stable solution that allows us to communicate to event participants and present a reliable front end for the business. **Official Response from Andrew DeLira:** > Thank you for the review! We appreciate it. ### 41. Lunarpages meets all of my needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about HostPapa?** Flexible, reasonably priced, helpful tools, strong tech support. I have been with Lunarpages for 15+ years and could not be convinced to change to another hosting service. **What do you dislike about HostPapa?** I can think of absolutely nothing to criticize. **What problems is HostPapa solving and how is that benefiting you?** Lunarpages hosts my several music and author-related endeavors. With their tools, I have no need to use any other website-related services. I can build and manage my various websites myself. **Official Response from Andrew DeLira:** > Thank you for being a client for 15+ years and the great review. ### 42. LunarPages Review **Rating:** 5.0/5.0 stars **Reviewed by:** Fran W. | Managing Director, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about HostPapa?** I am a small business operator, with a website. I am not a techie or a geek, the staff at lunarpages is very helpful whenever I do have a question. **What do you dislike about HostPapa?** I cannot think of anything. The survey requires at least 40 characters so I will repeat myself, I do not have any issues. **What problems is HostPapa solving and how is that benefiting you?** The reliability of their website hosting keeps my business moving forward. **Official Response from Andrew DeLira:** > Fran Thank you for the review we are always here to help. ### 43. Easy to use for a non techie **Rating:** 5.0/5.0 stars **Reviewed by:** Lucinda C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** I like the step by step process of set up and connecting my many domains. I also like the personal support. **What do you dislike about HostPapa?** I would like to have more ease with allowing my assistant to check emails without logging into my system. I would also like to set them up with their own accounts and ease with checking emails. **What problems is HostPapa solving and how is that benefiting you?** setting up sites with ease and security **Official Response from Andrew DeLira:** > Lucinda we are always here to help thank you for the review. ### 44. Great support for Lunarpages **Rating:** 4.5/5.0 stars **Reviewed by:** Toni O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about HostPapa?** Their support. Hosting is quite commoditized. The difference in categories like that is in the customer support. Getting a real live person to talk to is a beautiful thing. **What do you dislike about HostPapa?** That some use the shared servers to send spam and then it affects my account. **What problems is HostPapa solving and how is that benefiting you?** Hosting and domain registration. I can trust this company. I have been using them for several years. **Official Response from Andrew DeLira:** > Thank you for the review Toni we appreciate the feedback. ### 45. Lunarpages support and sales are very solid **Rating:** 4.0/5.0 stars **Reviewed by:** Roger F. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2018 **What do you like best about HostPapa?** Like I keep saying - I get totally frustrated at situations - Lunarpages sales and tech people seem to understand - and are always helpful! Great Job! **What do you dislike about HostPapa?** I absolutely despise the forced password reset at cpanel - Hate that with a passion... **What problems is HostPapa solving and how is that benefiting you?** Easy to work with - the services are fairly priced and service is usually fast **Official Response from Amy Armitage:** > Thanks for your review Roger and for being our customer! We really appreciate it :) ### 46. Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2018 **What do you like best about HostPapa?** I just received fantastic technical support from Lunarpages. The support staff was extremely helpful, informative, and friendly. **What do you dislike about HostPapa?** My website has been hacked by ads twice. Both times, they were adult ads which could have been harmful to my business. **What problems is HostPapa solving and how is that benefiting you?** Webhosting, email provider. **Official Response from Amy Armitage:** > Thank you for your fabulous review! ### 47. I'm a Lunar Pages guy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about HostPapa?** I always get personal and professional service every time I call. Even with a minor problem, the Lunar Pages people are courteous and knowledgeable. Whatever my situation, they've had the solution. **What do you dislike about HostPapa?** occasionally, the wait times are a bit long. **Recommendations to others considering HostPapa:** If you want great service and a stable environment to host your web site, domain, etc., Lunar Pages is the one. **What problems is HostPapa solving and how is that benefiting you?** Lunar Pages is the secure and stable host for my web site, domain and email. I don't run into downtime or outages with Lunar Pages. They are reliable and there when I need them. **Official Response from Amy Armitage:** > Thank you! We love reading feedback like yours. ### 48. Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about HostPapa?** It is a reliable website hosting with lots of options. what I like is the storage capacity, and flexibility to have and manage many email addreses **What do you dislike about HostPapa?** It is not very friendly on the site to be able to manage some if the web-page and others. The email platform is not friendly **Recommendations to others considering HostPapa:** Customer support is great, capability also great. It has too many options and can be complicated **What problems is HostPapa solving and how is that benefiting you?** My company looks professional and I can easily send and receive emails from customers using google. Can also register more than 1 domain **Official Response from Amy Armitage:** > Thank you for your kind review! ### 49. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2018 **What do you like best about HostPapa?** hosting services is the best service compared to another hosting very cheap and reliable service 100% uptime **What do you dislike about HostPapa?** they said unlimited but there were some hidden limitations **What problems is HostPapa solving and how is that benefiting you?** previously I have purchased some other hosting service I am facing a lot of issues whenever I hosted my website it's very fast and without downtime, I have run successfully **Official Response from Amy Armitage:** > Thanks for your awesome review! ### 50. Good Services for a Fair Price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2018 **What do you like best about HostPapa?** The pricing offered makes it an affordable option for a small business. **What do you dislike about HostPapa?** If you choose a shared server (lower priced), your email could get blacklisted because of a rogue business sending out spam on the same server. **Recommendations to others considering HostPapa:** Lower priced, good uptime, good technical support **What problems is HostPapa solving and how is that benefiting you?** Unlimited email storage, plenty of email accounts, and good technical support **Official Response from Amy Armitage:** > Thank you for the wonderful review! ## HostPapa Discussions - [What does Hostpapa do?](https://www.g2.com/discussions/what-does-hostpapa-do) - 1 comment - [Is HostPapa free?](https://www.g2.com/discussions/is-hostpapa-free) - 1 comment - [View HostPapa pricing details and edition comparison](https://www.g2.com/products/hostpapa/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+17%3A51%3A35+-0500&secure%5Bsession_id%5D=6e303e70-81f6-47cf-8e8d-989b5f36349e&secure%5Btoken%5D=223dae2f6bbb521c311614cb05f455723aa980da303ab9e657c66b476755d694&format=llm_user) ## HostPapa Features **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Customization** - Custom DNS name servers - Self branding - Bandwidth support - Flexible hosting plans **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Support** - Scalability - Backup and restoration - cPanel Management - Domain Reseller Account Support - Fully Managed Service - IP Addresses Support **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Free Resources** - Email - Domain - SSL Certificates **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top HostPapa Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (812 reviews) - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) - 4.9/5.0 (419 reviews) - [Pantheon](https://www.g2.com/products/pantheon/reviews) - 4.4/5.0 (588 reviews)