Using Hook Security for our phishing testing has been great. Setting up the targets and scheduling the tests is straightforward. The library of available test emails is very large and offered in multiple languages, which is helpful for including our offshore teams in the testing as well. Overall, Hook is more cost-effective than trying to set up and manage a system on our own, and it’s well worth the cost. Any questions I’ve had have also been answered by the support team quickly and clearly. Review collected by and hosted on G2.com.

Setting up the spam filters to allow the test emails through is a little cumbersome. That said, it doesn’t seem to be an issue with Hook itself, but rather with our email provider. Review collected by and hosted on G2.com.

I'm a one-man IT shop, but I still need to make sure that Security Awareness Training remains a top priority. Hook Security takes this responsibility off my plate every month by managing and sending out monthly campaigns without any intervention from me. My end-users get tested regularly and take training as needed. It doesn't get any easier than this. This is why I will continue to be a customer for years to come. It also helps that their content is great. They send out some really great campaigns that catch some of my most savvy users off guard at times. Review collected by and hosted on G2.com.

There's nothing that I dislike about Hook Security. I've been quite pleased. Review collected by and hosted on G2.com.

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What we like best about Hook Security is how easy it makes security awareness training and simulation for both our team and our clients. We need a platform that’s simple to manage across multiple organizations, delivers engaging training users will actually complete, and helps us clearly demonstrate value. Hook checks all three boxes. The platform is intuitive, the content feels approachable rather than punitive, and the team behind it is genuinely responsive. It has become a valuable, scalable part of the security services we provide. Review collected by and hosted on G2.com.

What I like best about Hook Security is their enrollment feature which allow you to enroll user into training course. Hook Security is great and the user interface is very simple and easy to follow. The great things is that there is a library of phishing emails to choose from and you can create your own too! Review collected by and hosted on G2.com.

I have not found anything I dislike about Hook Security, I have noticed that there are somethings I didn't know about and have a better understanding on. Review collected by and hosted on G2.com.

Hook Security provides engaging cybersecurity training with a focus on keeping users alert through constant phishing tests and a comprehensive library of templates. Review collected by and hosted on G2.com.

I really like how Hook Security stops our annual training from becoming stale because their cybersecurity training is a lot more fun and engaging than most other options out there. The production quality of their training is better than any I've seen. The constant phishing tests they send really keep our users sharp, and Hook Security's library of phishing test templates is extensive. The setup was pretty easy, better than other products we've had. Review collected by and hosted on G2.com.

It has pre-built templates that can be used for phishing tests, and those templates are updated every month with a new one. The reports it generates are very user-friendly, and the overall design and UI are also easy to navigate. On top of that, it includes learning videos, so when a user clicks the link in a generated phishing email, they’re taken directly to the learning video. Review collected by and hosted on G2.com.

I haven’t noticed any downsides so far. The only thing I’d like to see implemented is some kind of automated task that sends a phishing email test to users every month. Alternatively, an AI-based automation that lets a user create their own personalized phishing emails would be a great addition. Review collected by and hosted on G2.com.

I've been a Hook Security partner almost since they started. There's just something different about their approach. And now with their new platform release, there really isn't anything easier. Pricing is on point, low minimum requirements, AI onboard the platform, and training content that is just out of this world! Put all of that together with their team for onboarding and support and I think they're the top choice in Cybersecurity Awareness training! Hook Works flawlessly all the time. Review collected by and hosted on G2.com.

With their newest platform release there really isn't anything I dislike about Hook!! Review collected by and hosted on G2.com.

We use Hook Security mainly for phishing simulations and the security awareness training modules. The content is the strongest part for us - it is engaging enough that employees actually pay attention rather than clicking through just to mark it complete, which is the usual problem with awareness training. Rollout was straightforward and it takes very little ongoing admin effort on our side; once campaigns are scheduled they largely run themselves. The reporting is clear and easy to read - who clicked, who completed their training, and how those numbers move over time - which makes it simple to show progress to management. Review collected by and hosted on G2.com.

The admin interface is the weakest part. Setting up and managing campaigns takes more clicking around than it should, and it is not always obvious where a given setting lives, so you end up hunting through menus. It is something you learn and work around rather than a blocker, but a cleaner and more consistent admin UI would make the day-to-day management noticeably faster, especially for anyone who only logs in occasionally. Review collected by and hosted on G2.com.

I really like that Hook Security's training courses are very light-hearted and engaging. The humor keeps the staff's attention and makes them more likely to listen to the content, which is a big improvement from the dry, bland training courses we used before. This engaging approach helps ensure that our staff actually benefits from the security awareness training. Additionally, I value the ability to send out these courses regularly, as it allows us to demonstrate compliance for auditing purposes, such as ISO 27001 certification. The support provided during setup was helpful, especially with challenging tasks like whitelisting email addresses and domains. Review collected by and hosted on G2.com.

Some settings were quite challenging, particularly when it came to whitelisting email addresses and domains, although the support was good in helping us get set up. Also, the humor in the training videos was quite American-focused, and I would prefer it if it was a bit more UK-focused as well. Review collected by and hosted on G2.com.

It offers a large library of videos and tests to help educate employees at my organization. I also appreciate the ability to customize and create tests and School packages to better fit our needs. Review collected by and hosted on G2.com.

Before sending out a test, I have to go into each template and test whether or not the domain each one uses will actually send to my organization's email address.

Not all the questions and interaction parts of the trainings are mandatory. Many students in the training courses will skip over the interactive areas after the training video is over. Review collected by and hosted on G2.com.