HS has very sleek and crisp UI and functionality. It offers hundreds of templates and courses are up-to-date Review collected by and hosted on G2.com.
Automatic course enrollment for new employees should be simplified. Review collected by and hosted on G2.com.
Hook's training modules are current, focused, short and meaningful, highlighting timely topics. Review collected by and hosted on G2.com.
There was a learning curve to implementing a phish assessment, but the platform is easy to use. Review collected by and hosted on G2.com.
One issue we constantly ran into with other phishing testing software/providers was a lack of templates to use in our monthly and quarterly testing. Hook has a robust library of relevant templates to what is happening in our world at this moment. My team never had to create our own templates or spent hours prepping a test, it just was there ready for us to pick and send on the way! Review collected by and hosted on G2.com.
We had a few hiccups with billing issues initially, but this isn't a reflection on the actual product. The team was quick to reply and remedy the issue, and we continued using the software without delay. Review collected by and hosted on G2.com.
This is the first time that I have trained online and I found the videos extremely easy to navigate. I found the trainer to be very clear, concise and interesting. The training videos are well produced with clear text. I would highly recommend this training platform to other professionals. Review collected by and hosted on G2.com.
I haven't seen anything that I dislike about Hook Security. Review collected by and hosted on G2.com.
Hook Security "checks the box" for compliance in cyber security/awareness training for businesses of all sizes, but does so with high quality media content, training modules, and explainers. Review collected by and hosted on G2.com.
There are many options for back-end reporting, which is great, and a core product component. However, the interface could be more streamlined. Review collected by and hosted on G2.com.
Ease of use, reporting, solid feature set. Review collected by and hosted on G2.com.
Nothing much to dislike. It does what's requested of it. Review collected by and hosted on G2.com.
The great thing about Hook’s training is that it’s quick and simple to complete. Everything is done within your email, so users don’t have to sign into a different platform to complete the instant training or LMS courses. Our customer success rep is always responsive and helpful. Review collected by and hosted on G2.com.
Some content is not relevant to our targets, so I spend time customizing templates for our campaigns. Customizing system emails, like course reminders, could be improved as there are some limitations when you want your branding or formatting to look a certain way. But overall, Hook accomplishes the basics of what we need from a security awareness product. Review collected by and hosted on G2.com.
Hook Security offers phishing simulation that includes very detailed reporting. They also offer training to deliver to employees monthly and yearly. Both products are great and should be considered an important part of your cyber hygiene. The service and communication is great. Review collected by and hosted on G2.com.
I don't have anything negative to share regarding Hook Security. Review collected by and hosted on G2.com.
I like that Hook's phishing simulations are current. They're not just a canned set of phishing simulation emails that are years old. They're current and keeping up with what the cyber attackers are doing. Review collected by and hosted on G2.com.
There is a lot of data in the reports, which is a good thing, but it can be overwhelming to get all the information contained in the reports. However, to be fair, after the first couple, it's pretty easy to figure out. Review collected by and hosted on G2.com.
I like their engaging videos and easy to use platform. The analytics you get with the phishing campaigns can really let a company see where their employees stand Review collected by and hosted on G2.com.
They are a little higher priced than some of the competition. Plus many of our clients have a training/phishing service when we come to them so we don't get to offer this as much Review collected by and hosted on G2.com.
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Pricing provided by Hook Security: Security Awareness Training.
