Hook Security Reviews & Product Details

With Hook Security, you can run a fully automated security awareness training program that creates a positive and healthy security culture for companies, mitigating risk while entertaining employees. Run automated phishing testing, enroll your users in effective security awareness training courses, and generate reports that actually tell you how you're doing. Come see why PsySec is the best way to train your employees

Seller

Hook Security

Discussions

Hook Security Community

Solution Type

Best-of-Breed

Overview by

Parker Byrd

Used by Dociphi by Quantiphi and 2 others

Beta

Pricing

Pricing provided by Hook Security: Security Awareness Training.

Starter Plan

Starting at $999.00

1 Up to 50 Employees Per Year

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Hook Security Integrations

(13)

Verified by Hook Security

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/24/2022

"Helpful antiphishing training"

4/5

What do you like best about Hook Security?

The testing, training, and tracking is all handled by Hook which makes deploying this very simple. It integrated easily with our O365 deployment. It also is easy to add/remove users with this integration. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

The training videos are useful, but not always custom to your specific deployment which can create some confusion for staff. But overall, clear messaging and guidelines. Review collected by and hosted on G2.com.

John S.

CEO

Mid-Market (51-1000 emp.)

9/10/2021

"Engaging and useful security awareness training"

5/5

What do you like best about Hook Security?

The content is terrific. Well-produced, clever, memorable videos and written content that bring security awareness concepts home to a wide corporate audience. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

I haven't seen a good way to have a new hire "catch up" on training they didn't receive that everyone else in the company already has. It could be I just missed it, but it would be nice to see each time we enroll a new user that Hook would actively encourage that new person to review all the same training modules from past months. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

We needed a consistent security awareness training to keep up our culture of security and satisfy our SOC 2 Type II annual audit requirements. The reporting makes it really easy for us to confirm that we have full compliance with our training program, and the system does a good job of nudging our team. Review collected by and hosted on G2.com.

John M.

CTO

Mid-Market (51-1000 emp.)

2/25/2022

"A great experience in a nice space"

5/5

What do you like best about Hook Security?

They handle everything for you if you want but you can also be very hands on if you choose to. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Nothing really, they have so many features it can be a little daunting at first. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

3/2/2022

"New and interesting."

3.5/5

What do you like best about Hook Security?

The fact that I do not have to create phishing templates myself, everything is automated, and the reporting and subsequent training that follows. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Most of the templates are not relevant to my geographic area. For example Chase or Bank of America is not relevant where I am. Of all the templates, perhaps only 20-30% are relevant. Review collected by and hosted on G2.com.

Scott P.

Mid-Market (51-1000 emp.)

9/10/2021

"Hook Security is a great service for raising staff awareness"

4.5/5

What do you like best about Hook Security?

I like the analytics they provide after a test has concluded. It gives a great view of where you stand as an organization where phishing is concerned and shows you who may need to pay a little more attention when clicking links in emails. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

There is no downside that I am aware of. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

The Hook reports allow us to identify people who need more help identifying phishing emails. They also provide video training to the user after being hooked and show them why they should not have fallen for it. This awareness then helps the staff recognize any genuine phishing attempts that may get through our defenses and minimizes the likelihood of malware infection and theft. Review collected by and hosted on G2.com.

Verified User in Program Development

Small-Business (50 or fewer emp.)

2/24/2022

"Great price and great customer service"

4.5/5

What do you like best about Hook Security?

The customer service has been outstanding so far. They were very transparent about pricing and demonstrated before I signed up for anything. I highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

So far I genuinely don't have anything I dislike. Despite my crazy schedule, the team has been flexible and supportive. Review collected by and hosted on G2.com.

Bill H.

Mid-Market (51-1000 emp.)

2/28/2022

"Compelling, flexible platform with key PsySec data!"

5/5

What do you like best about Hook Security?

The team are can do people that are easy to do businesss with. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Nothing. They're doing this right. We are pleased. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

9/8/2021

"Amazing experience and amazing results!"

5/5

What do you like best about Hook Security?

I love the fact that it simulates an actual email with proper images, names, and the quick learning video at the end. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

I think the domains it uses are a little weak. Maybe that's the IT person in me who can easily spot it, but the domains the emails come from are not always convincing. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

We use Hook Security for monthly phishing tests. To put it in perspective, when we first launched the use of Hook Security, we had a 19% failure across the organization. Since then, we've doubled in size and our failure rate has dropped to under 1%. A huge thanks to the team at Hook Security who have kept us cyber-safe. Review collected by and hosted on G2.com.

Heidi K.

IT Systems Manager

Mid-Market (51-1000 emp.)

2/25/2022

"Great Solution for user training"

4.5/5

What do you like best about Hook Security?

Ease of enrollment for training new users. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

While the reports have all the data - too many extra pages that are not needed. Review collected by and hosted on G2.com.

Joshua S.

Co-Founder and CTO

Small-Business (50 or fewer emp.)

8/20/2021

"Switched to Hook and cut down on the hours I spent troubleshooting my phishing training sims."

5/5

What do you like best about Hook Security?

My company policy and regulatory strategy require continuous training for each department, quarterly phishing simulations, and bi-annual spear-phishing sims. Keeping this activity on track can get complicated, but Hook Security made it quick and easy to set up. Now we're exactly as hands-on (and hands-off) as we want to be. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

So far, so good. We haven't run into any noteworthy pain points. We misunderstood a setting and support quickly walked us through our problem. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

If you're on the fence about Hook, just demo one of their competitors. You'll see for yourself how much easier Hook will make your day. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

I was spending way too much time managing our phishing program before switching to Hook. Now I'm spending less time on the platform and delivering more effective training. Review collected by and hosted on G2.com.