Hook Security Reviews & Product Details

With Hook Security, you can run a fully automated security awareness training program that creates a positive and healthy security culture for companies, mitigating risk while entertaining employees. Run automated phishing testing, enroll your users in effective security awareness training courses, and generate reports that actually tell you how you're doing. Come see why PsySec is the best way to train your employees

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Hook Security

Discussions

Hook Security Community

Solution Type

Best-of-Breed

Overview by

Parker Byrd

Used by Dociphi by Quantiphi and 2 others

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Pricing

Pricing provided by Hook Security: Security Awareness Training.

Starter Plan

Starting at $999.00

1 Up to 50 Employees Per Year

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Hook Security Integrations

(13)

Verified by Hook Security

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Kostas H.

Mid-Market (51-1000 emp.)

2/13/2023

"HookSecurity"

5/5

What do you like best about Hook Security?

I love how it makes the awareness training seem fun and easy while it gets the job done! And of course I love that I can measure how effective my training was via the reporting tool. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Honestly, there is nothing I can think of to dislike so far. Review collected by and hosted on G2.com.

Josh D.

Director of IT

Mid-Market (51-1000 emp.)

9/20/2021

"Awesome product for our users and great people to work with"

5/5

What do you like best about Hook Security?

The best part of Hook is that the product works. Our users have significantly improved over the last nine months of tests. The portal makes it super easy to get reports and drill down into specifics. Also, the people at Hook have been great to work with. They respond to all our requests in a timely manner and seek to help us solve any issue that pops up. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

There is not much that I dislike. At first, we had some technical issues with filtering out false positives, but with some follow-up meetings, we were able to get them resolved. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

My advice is to give their product a try and you will see how easy it is. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

The business benefit is enormous. Our first test revealed our users' lack of ability to spot phishing emails, and over time they are now pros. Review collected by and hosted on G2.com.

Doc P.

Principle

Small-Business (50 or fewer emp.)

2/28/2022

"Getting hooked here is much safer than in the "real" world"

4.5/5

What do you like best about Hook Security?

Hook provides a variety of templates to safely "force" clients to learn to avoid phishing and scam attacks. We've had clients who callously click on anything and everything, resulting in deleterious effects which affected the entire company and their clients. Hook provides a safe way to train users to become more aware. Combined with policy controls from the company, the solution results in a much more educated user base that is much more mindful and aware of the dangers in cyber space. The training videos at the end of each test provides short and accurate training to make the end-user much more aware Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

It would be nice to be able to customize templates even more and brand them. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

A definite must for remote and office-based employees who may not be protected behind a robust firewall that filters out attacks and DNS filtering which steers traffic away from potential attacks Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

Much fewer incidences of successful spam and phishing attacks and a much more educated clientele Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

2/28/2022

"Hook Security has provided excellent support while transitioning our clients to their platform."

5/5

What do you like best about Hook Security?

The most helpful thing about Hook Security so far has been working with Amanda. She answers all questions in a timely fashion and with great detail. She made the process of onboarding clients and using the portal painless, and in return, I can dedicate more time to clients. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Having to add new allowed list entries each month for new campaign domains can potentially be time-consuming if you have many clients. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

If you're looking for quality training courses that aren't overbearing and phish tests for your organization or clients you service without taking up too much of your time, Hook Security is a great fit. They also meet the criteria required by many cyber insurance companies regarding security training. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

The main problem I had before signing on with Hook Security was having to dedicate too much time to creating and scheduling phishing test campaigns. I also had to manually create tickets as reminders for when phishing campaigns closed to communicate reporting with clients. Hook Security handles all campaign creation, scheduling, and reporting is automatic. Review collected by and hosted on G2.com.

Bill K.

CTO

Small-Business (50 or fewer emp.)

2/28/2022

"Great product, easy to use."

5/5

What do you like best about Hook Security?

Setting up phishing tests is easy with their built-in templates. Easy to track results, good reports. Security awareness training is equally simple to manage and I got really good feedback from the employees after they took the training. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Honestly, there really aren't any downsides. I guess there could be more in depth training courses for developers and technical staff. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

Great price point, great customer service, easy to use. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

We've solved the need for security awareness training and the evidence for it for SOC 2 certification. Additionally, we were working on other security initiatives and the ability also to manage phishing test campaigns was a big bonus. Review collected by and hosted on G2.com.

Jamie A.

IT Manager

Mid-Market (51-1000 emp.)

3/4/2022

"Employee behavior and awareness has greatly improved with Hook Security"

5/5

What do you like best about Hook Security?

The staff and support that you get with this company. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

At this time, I don't dislike anything.. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

A great product and fantastic service from a company that knows what they are doing. This not only addresses knowledge gaps, but it also promotes a shift in culture that extends outside the office, and into cyber safety at home. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

We see our employees improve behavior based on initial baseline testing and consequent responses with a targeted test against our best practice industry results. We are thrilled with the improvements in “phish alert” reporting and reductions in “clicks” on phish and malware due to employee learning Review collected by and hosted on G2.com.

Carson H.

Client Success Manager

Small-Business (50 or fewer emp.)

2/28/2022

"Hook has been very easy to use every step of the way"

5/5

What do you like best about Hook Security?

The phishing campaigns are super easy to create and Hook provides a fun selection of templates to choose from every month. Hook makes it easy to generate the reports and gives a thorough breakdown of campaign details. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

It would be neat if I could receive a test email from each campaign before it is distributed rather than just the preview email that is available while setting up the campaign. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/15/2022

"Simple and Effective"

5/5

What do you like best about Hook Security?

The interface makes it extremely easy to create and execute social engineering campaigns. There is a wide variety of templates and they are very high quality. My goal is for the emails to be as convincing as possible, and Hook's do just that. The onboarding and customer service have been outstanding; I've gotten personal, rapid attention and the staff couldn't have been more helpful. I switched from another provider and am extremely happy with the service! Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

I've been using it for 6 months and have zero complaints. Review collected by and hosted on G2.com.

Justin J.

Channel Sales Specialist

Mid-Market (51-1000 emp.)

12/3/2021

"Great training opportunities for employees that makes it quick, easy to understand and fun!"

4.5/5

What do you like best about Hook Security?

The training videos are great but the test emails are amazing. I am always on the lookout now, and it's because of the phishing tests they send out. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Nothing. I have no issues or concerns here. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

Hook Security provides an opportunity to train staff on how to identify phishing scams and what to do when you find them. It has made me much more careful with what I click on and open up in my email because of the test emails they send out monthly. I failed a couple of times, and after reviewing the test that I had failed and the subsequent videos they show you where you made a mistake, I am now much more aware of phishing scams and less likely to click on anything harmful. Review collected by and hosted on G2.com.

Max S.

IT Systems Administrator

Mid-Market (51-1000 emp.)

2/23/2022

"If you don't want to get hooked by phishing, do use Hook Security!"

5/5

What do you like best about Hook Security?

Extensive library of available sample test emails, high level of available customization, multiple graphs and charts to view test performance and user interaction, overall ease of use, very friendly and helpful company staff Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Nothing really, I would just say that their training library is not as extensive as some other companies I've seen but the others just have multiple copies of basically the same content while Hook is more focused & distinct so don't let that fool you into thinking something is lacking. Review collected by and hosted on G2.com.