I like the methodology of the training material. Hook isn't focused on the "haha, gotchya, and you're a terrible risk in our organization" -- they're focused on the "let's learn together how to become more security-aware". To get employees to participate in the training, they have two methods - humorous and more formal - to match your Org's culture. I was very thoughouly onboarded by one dedicated person who built a customized task list with videos which helped tremendously. After using and demoing several competitors, I feel 100% comfortable recommending Hook to others. While they're a "smaller" company at the time of writing, that doesn't stop them from having all of the "big" company features, plus some. Review collected by and hosted on G2.com.
I have yet to find any downsides to using Hook. Unlike bigger competitors, you are not treated as "just another number". I feel like my business is valued and appreciated. Review collected by and hosted on G2.com.

