Hook Security Reviews & Product Details

Easy to setup and start service for our clients Review collected by and hosted on G2.com.

Could be a bit more detailed on the reporting Review collected by and hosted on G2.com.

Hook Security provides fast, relevant videos with a touch of humor to help train end users on best practices. Review collected by and hosted on G2.com.

I teach the material in their videos, but I am required to go through the training because of corporate compliance. Not anything Hook Security can do about it. Review collected by and hosted on G2.com.

Phenomenal, responsive and knowledgeable support team. Review collected by and hosted on G2.com.

UI can be tricky at first, specifically when adding specific phishing campaigns. Review collected by and hosted on G2.com.

They’re very good at following through and consistently following up on things. Review collected by and hosted on G2.com.

There’s not much to mention, really, although the cost could be lower. Review collected by and hosted on G2.com.

I love how well Hook Security integrates with Office 365, making setup and management simple. I appreciate their unique approach to phishing tests, which are discreet and effective. Their security training is engaging and approachable, encouraging higher adoption rates among users. Review collected by and hosted on G2.com.

NA Review collected by and hosted on G2.com.

Hook's training material is relatable and entertaining in a way unique to the Cyber industry. Reporting is concise and their suite of phishing templates is expansive and convincing. There are a plethora of options when deploying a campaign providing an administrator with the opportunity to tailor phishing tests to recipients. Review collected by and hosted on G2.com.

I would like to see a scoring system per individual. Something along the lines of a profile for each end user that provides a risk assessment based on their performance in training and internal phishing campaigns. Review collected by and hosted on G2.com.

The executive reports are just what I need to explain how informed our community is regarding our security awareness. Review collected by and hosted on G2.com.

So far so good. I have been using the product since Oct 2023 and my requests are answered in a timely manner. The product is very user-friendly and the reports are really helpful. The support staff are knowledgeable and eager to help. Review collected by and hosted on G2.com.

I liked the ease of onboarding, the templates, and the robust reporting functionality. Review collected by and hosted on G2.com.

I feel the hook security platform needs some UI updating in the partner portal. In addition customer support has gotten really bad. No proactive communication on potential contract renewal, account was completely disabled which affected our own clients. Then when problem was rectified wasn't told my agreement had been renewed without our consent. This issue led to big issues and us wanting to terminate the agreement but being told we were bound by the terms so have to be forced to be a continued partner with an organization that lost its way as they have grown. Review collected by and hosted on G2.com.

The UI and features are super user friendly. Content is realistic, well done and engaging. It's not dry or unbelievable like some of the other vendors on the market. Review collected by and hosted on G2.com.

Can't say I've found a downside yet. We're early adapters and really enjoying it so far. Review collected by and hosted on G2.com.

The simplicity of use and a huge number of realistic phishing templates. Our ability to defend against unneeded spam attacks is made possible by Hook Security's simple yet effective anti-phishing and anti-spam toolkit. Hook Security provides SCORM files, enabling connecting THEIR instruction with my LMS. The burden of creating and maintaining an up-to-date training program has been significantly reduced. Hook Security is very affordable. You don't feel the cost impact, yet you get much value. The phishing simulations mimic real-world scenarios. Review collected by and hosted on G2.com.

Despite their individualized training, the instruction is lengthy. Hook Security is a little difficult for novices, but it is simplified when we concentrate on the modules. Review collected by and hosted on G2.com.