Hook Security Reviews & Product Details

I appreciate how Hook Security responds quickly to emails and provides clear instructions on resolving issues, making the support experience effective. I like that the app I use for work is reliable and works great, and I find the security features valuable. Review collected by and hosted on G2.com.

In another state Review collected by and hosted on G2.com.

This review focuses on how approachable the content is for users, and on the market need this software addresses in relation to cybersecurity awareness training. Review collected by and hosted on G2.com.

There isn’t much missing from this training overall. I really enjoy the videos, and I’d welcome additional fresh content as it becomes available. Review collected by and hosted on G2.com.

They are quick and very well presented. They don’t make things difficult to understand, and even a novice computer user can follow along without any trouble. Review collected by and hosted on G2.com.

I can’t really think of anything I dislike. Review collected by and hosted on G2.com.

The training is consistent, clear and effective. It informs in a fun way while still checking for understanding. Review collected by and hosted on G2.com.

I wish it had a mobile app feature for an alternative way to interact with the product. Review collected by and hosted on G2.com.

The training videos and content are the best in the space. Review collected by and hosted on G2.com.

They have done a tremendous amount of improvement over the last two years. the multi-tenant portal and reporting have been enhanced. Review collected by and hosted on G2.com.

Hook Security has been a great way to help us keep our employees aware of phishing risks and stay on their toes. it is well balanced. Review collected by and hosted on G2.com.

They focuses heavily on email phishing rather than multi-vector attack simulations Review collected by and hosted on G2.com.

The material provided is relevant, and the delivery is much better than the old death by PowerPoint. Review collected by and hosted on G2.com.

I think there is a yearly (new) yearly or annual training each year. If not, definitely have new annual training so we never have to "redo" the previous year's annual training. Review collected by and hosted on G2.com.

They are up to date with current training and issues. Review collected by and hosted on G2.com.

Sometimes the volume is a little low on videos. Even when you have volume up 100%. Review collected by and hosted on G2.com.

A lot more personable, fun to follow, none of the training is boring for our users. Review collected by and hosted on G2.com.

A little more customization on the licensing for SSO/SAML integration would be nice. Review collected by and hosted on G2.com.

Monthly phishing test emails and training modules Review collected by and hosted on G2.com.

The web management interface is not my favorite but as of Sept 2026 they have updated that to an entirely new UI and are constantly improving it Review collected by and hosted on G2.com.