Hook Security Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy implementation of Hook Security, enjoying seamless integration and effective management with Office 365. (1 mentions)

Users appreciate the easy setup of Hook Security, seamlessly integrating with Office 365 for simple management. (1 mentions)

Users appreciate the helpful integration of Hook Security with Office 365, simplifying setup and enhancing management efficiency. (1 mentions)

Users appreciate the engaging training from Hook Security, which boosts user adoption and simplifies security awareness. (1 mentions)

Top Pros or Advantages of Hook Security

1. Easy Implementation

Users appreciate the easy implementation of Hook Security, enjoying seamless integration and effective management with Office 365.

See 1 mentions

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Brian D.

5.0/5

"Effortless Integration with Impactful Security Training"

What do you like about Hook Security?

I love how well Hook Security integrates with Office 365, making setup and management simple. I appreciate their unique approach to phishing tests, wh

2. Easy Setup

Users appreciate the easy setup of Hook Security, seamlessly integrating with Office 365 for simple management.

See 1 mentions

See Related User Reviews

Brian D.

5.0/5

"Effortless Integration with Impactful Security Training"

What do you like about Hook Security?

I love how well Hook Security integrates with Office 365, making setup and management simple. I appreciate their unique approach to phishing tests, wh

3. Helpful

Users appreciate the helpful integration of Hook Security with Office 365, simplifying setup and enhancing management efficiency.

See 1 mentions

See Related User Reviews

Brian D.

5.0/5

"Effortless Integration with Impactful Security Training"

What do you like about Hook Security?

I love how well Hook Security integrates with Office 365, making setup and management simple. I appreciate their unique approach to phishing tests, wh

4. Training

Users appreciate the engaging training from Hook Security, which boosts user adoption and simplifies security awareness.

See 1 mentions

See Related User Reviews

Brian D.

5.0/5

"Effortless Integration with Impactful Security Training"

What do you like about Hook Security?

I love how well Hook Security integrates with Office 365, making setup and management simple. I appreciate their unique approach to phishing tests, wh

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/3/2026

"Straightforward Security Training That Doesn't Disrupt the Workday"

5/5

What do you like best about Hook Security?

From the user side, I like that the security awareness training is straightforward, engaging, and easy to complete without being disruptive to the workday. From the sales side, I appreciate that the offering is easy to understand and explain to customers, which makes it easier to quote accurately and communicate the value of an ongoing security awareness program. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

My experience with Hook Security has been positive overall, and I haven't encountered any significant issues as an end user. Since I don't administer the platform directly, I can't fairly comment on potential limitations of the management or reporting features. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

Hook Security helps address the human element of cybersecurity by keeping security awareness and phishing risks top of mind. As an end user, the ongoing training and simulated phishing emails reinforce what to look for in real-world situations and encourage employees to stop and evaluate suspicious messages before clicking or responding. Review collected by and hosted on G2.com.

Verified User

Small-Business (50 or fewer emp.)

9/10/2026

"Effective Training with Challenging Setup"

2.5/5

What do you like best about Hook Security?

I really like Hook Security's training content, especially the Wilderness Jack training. The training is excellent and is presented with humor, which makes it memorable. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

The admin portal is not great and could use improvements. It would be helpful if Entra could sync automatically and if it connected to the Microsoft Partner Center, so all tenants could automatically enroll. Additionally, it would be beneficial to have custom training plans based on the industry on a per-tenant basis, like automotive or real estate. The initial setup was pretty painful, as every lesson had to be individually set up every month for each tenant. Review collected by and hosted on G2.com.

Karsten L.

VP of DevOps, Compliance Officer

Small-Business (50 or fewer emp.)

9/1/2026

"Flexible SCORM Training Creation with Internal AI Tooling"

5/5

What do you like best about Hook Security?

I like the ability to create our own training materials using SCORM packages that we can create with our internal AI tooling. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

No downsides, but sometimes it seems to take more clicks than necessary to get where you want to be in the ui Review collected by and hosted on G2.com.

Linus G.

CISO

Mid-Market (51-1000 emp.)

9/1/2026

"Effortless Self-Service Onboarding with Automated Scheduling and Report Delivery"

5/5

What do you like best about Hook Security?

Ease of use, self-service onboarding is easy. Heavily automated scheduling and report delivery Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Some of the training content is literally "Campy". Some of my more professional office clients would prefer more polished content target to executives. Review collected by and hosted on G2.com.

Tim J.

System Engineer

Small-Business (50 or fewer emp.)

9/15/2026

"Engaging, Memorable Training for your Team"

3/5

What do you like best about Hook Security?

The training is engaging and memorable. The characters like Wilderness Jack are entertaining. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Set up is a bit time consuming, but improvement has been made in this area. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/1/2026

"Short Training Videos That Make Learning Quick and Engaging"

5/5

What do you like best about Hook Security?

The short training videos make it easy to understand the material quickly, while still keeping the viewer’s attention. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Sometimes we get too many assignments in a short period of time. Review collected by and hosted on G2.com.

Amanda K.

Marketing Coordinator

Mid-Market (51-1000 emp.)

9/1/2026

"Hilarious, Helpful Trainings That Really Stick"

5/5

What do you like best about Hook Security?

The trainings are hilarious and actually helpful and leave a lasting impression. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

The training modules could go a bit further in depth but I like them! Review collected by and hosted on G2.com.

Response from Zachary Eikenberry of Hook Security: Security Awareness Training

edit

Thank you for your positive feedback! We're thrilled to hear that you find our trainings both hilarious and helpful. We appreciate your suggestion for more in-depth modules and will definitely take that into consideration for future improvements. We're glad to hear that Hook Security is a great solution for your clients' email security training needs. If you have any specific topics or areas you'd like us to cover in more detail, please feel free to reach out. Thank you for choosing Hook Security!

Meir S.

CEO

Small-Business (50 or fewer emp.)

9/1/2026

"Keeps Our Team Alert and Malware-Aware"

5/5

What do you like best about Hook Security?

We’re training our team to stay alert and watch out for malware. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

They need to update their content more consistently. Review collected by and hosted on G2.com.

Katie C.

Information Technology Account Manager

Small-Business (50 or fewer emp.)

9/1/2026

"Effortless Security Training & Phishing Tests"

5/5

What do you like best about Hook Security?

I really appreciate the easiness to maneuver Hook Security. It provides my clients with very well thought out phishing tests each month, allowing them to review their employees' results. The initial setup is also very easy! Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

nothing Review collected by and hosted on G2.com.

Barry S.

Mid-Market (51-1000 emp.)

9/1/2026

"Responsive Support, Effective Security Training"

4.5/5

What do you like best about Hook Security?

I appreciate how Hook Security responds quickly to emails and provides clear instructions on resolving issues, making the support experience effective. I like that the app I use for work is reliable and works great, and I find the security features valuable. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

In another state Review collected by and hosted on G2.com.