In my experience, Honorlock has been an effective and easy-to-use online proctoring solution that integrates seamlessly into Canvas and simplifies the online testing process for both faculty and students. The streamlined setup, organized reporting tools, and time-stamped recordings help reduce the amount of time faculty spend monitoring exams while still supporting academic integrity through a combination of AI monitoring and live proctoring. The platform has also been beneficial from an administrative perspective by reducing scheduling challenges, minimizing manual oversight, and providing flexible accommodation options for students. In addition to the platform itself, the level of customer service and support we have received has been excellent. Our Senior Customer Success Manager has been highly responsive, knowledgeable, and proactive in providing guidance, troubleshooting assistance, training opportunities, and updates regarding new features and best practices. That level of partnership and ongoing support has contributed significantly to the positive experience our institution has had with Honorlock. Review collected by and hosted on G2.com.
While my overall experience with Honorlock has been positive, I do share some concerns regarding the limitations of AI-based proctoring systems. In some cases, the platform may flag normal student behaviors such as looking away from the screen, background noise, or environmental distractions as potential violations, which can create additional review work for instructors and unnecessary stress for students. Additionally, occasional technical issues such as connectivity problems or unclear violation notifications can create frustration for both students and faculty. Review collected by and hosted on G2.com.
Thank you for the positive and detailed review. We’re glad to hear Honorlock has helped streamline online testing in Canvas, reduce administrative work, and support more flexible exam environments for your faculty and students.
We also appreciate your feedback around AI-based proctoring, technical issues, and violation notifications. We understand why those moments can be frustrating, especially when faculty and students need clear, timely information. That is why our AI is supported by live proctors who can step in when needed and help guide test-takers through brief chat interactions. We also offer tools like the Action Items list and violation trend reporting to help faculty focus on the exams that may need a closer look.
Thank you again for sharing such specific feedback. We appreciate your partnership and will keep using input like this to improve the experience for both faculty and students.
