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Holvi

2.2
(3)

Holvi is banking for people of action, modern financial service for the new wave of European entrepreneurs.

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Holvi Reviews

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Holvi review by Brad B.
Brad B.
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"Buggy platform with mIediocre support"

What do you like best?

Holvi has a good start in terms of providing the right amount of bookkeeping functionality that freelancers in Germany need in order to comply with accounting / tax reporting requirements.

What do you dislike?

Holvi could be such a good platform, but I routinely run into bugs that prevent me from getting the full value out of the platform. (I use the term bug as somebody who has founded and run multiple software startups over the past 15 years... these aren't user errors I'm encountering). I've taken the time to report these bugs to the company, but they've mostly fallen on deaf ears. That is, they send me back rather unhelpful canned responses and assume that the problem lies on my end and not with their platform.

It's also been my experience that the company's support team seems more interested in closing tickets as quickly as possible vs. providing even the basics of good customer service. For example, they routinely close tickets before I have a chance to respond. Again, I've taken the time to share feedback with them on their lackluster support multiple times (and have even offered to consult with them on how to improve their customer service), but this has mostly, again, has gone mostly unanswered.

Recommendations to others considering the product

Brace yourself for a platform that's still rough around the edges and don't expect much in the way of support

What business problems are you solving with the product? What benefits have you realized?

I opened an account with Holvi to make managing the bookkeeping and banking of my part-time, freelance consulting practice easier. Bookkeeping technology in Germany is basically still in the stone age, so Holvi offered a platform that took a step in the right direction.The

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Holvi review by Administrator
Administrator
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Review Source
content

"Sudden, unexplained closure of account"

What do you like best?

Nothing, SCAM! Do not use this service in any case.

What do you dislike?

Holvi first froze our account without previous warning or any communication, preventing us from accessing our funds. Shortly after they closed our account and terminated the contract, without any justification. When we called to ask what was happening and why, they refused to give us any information on the phone and told us to read the email. We then received a standardized email referring to some clause in the Terms and Conditions that basically says that Holvi can close any account at their discretion. That's it. Nothing more. This treatment is unbelievably unprofessional and irresponsible. We do not recommend this bank. Go to a different institution, even if it takes longer to set up an account there, because the risk of having no accessible business funds from one day to the next should not be taken.

Recommendations to others considering the product

There is a high risk of Holvi closing your account from one day to the next without any reason.

What business problems are you solving with the product? What benefits have you realized?

SCAM! Do not use this service in any case.

What Banking solution do you use?

Thanks for letting us know!
Holvi review by Salvador A.
Salvador A.
Validated Reviewer
Review Source
content

"Easy service for your money"

What do you like best?

A very simple interface, clean and easy ro understand.You can link your account movements to your own category that make very easy to understand them.

It can include your own e-shop linking payments and invoicing linking rhem too to your account.

What do you dislike?

The mobile app does not work ver weel, there are aome features like transfer you have some problema to execute them.

The cuatomer suport portal is poor in describing hiw the application works, so FAQ ia not very useful.

Recommendations to others considering the product

Future of banking

What business problems are you solving with the product? What benefits have you realized?

Business payment and control of bank balance.

It is very quick and easy to work with, being available in a lot of countries.

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