hiji Reviews & Product Details

hiji is the management app that develops your teams' potential in the field, where your strategy is measured and comes to life. Most organisations train a great deal and measure very little, while what matters most happens after the training, on the shop floor. Since 2018, hiji has been helping companies turn skills into measurable performance, from the point of sale to the executive committee. Not one more building block: a complete ecosystem for developing skills. Every module shares a single skills framework, so the data stays comparable from end to end. - AI sales practice (Practice): teams practise out loud against an AI playing the customer, as many times as they need. Score out of 100, skills map, transcript and tips. Available 24/7. - Operational coaching: coaching led by the manager, with a shared framework, observation in the field and follow-up that makes progress visible and lasting. - Training management (TMS): training catalogue, session planning and scheduling, registrations and waiting lists, attendance sign-off and trainers, in the same tool as the impact measurement. - Training impact: prove the impact of your training with KPIs across all four Kirkpatrick levels, not just a satisfaction score. - Skills certification: validate your teams' mastery with three formats (quiz, interview, role play), built for the demands of luxury and premium retail. - Surveys and engagement: measure the real climate in your teams with the RESPECT barometer, anonymity guaranteed. - Feedback and 360°: manager, peers and team members' perspectives combined to reveal strengths and blind spots, turned into a development plan. - Built-in LMS and authoring tool, learning paths and onboardings, action plans and site audits. Results from our customers: +18 points of skills progress with Practice, +11 points with coaching over 6 months. Enterprise-ready: SSO and HRIS synchronisation, 40+ languages, deployed in 60+ countries, 100,000+ users trained, hosted in Europe (GDPR) or in China, dedicated Customer Success Manager. Trusted by Dior, Guerlain, Fnac Darty, Orange, Intermarché, Emil Frey and Armatis. A partnership, not just a licence.