--- title: Highwire Reviews meta_title: 'Highwire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Highwire works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 15 scale: '5' date_modified: '2026-11-11' parent_category: name: Procurement url: https://www.g2.com/categories/procurement ---

Highwire Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Highwire's ease of use exceptional, enabling simple data entry and enhancing contractor management efficiency. (7 mentions)
Users value the knowledgeable and helpful customer support of Highwire, enhancing their overall experience with the platform. (5 mentions)
Users commend the effective communication features of Highwire, enhancing collaboration and response times across projects. (4 mentions)
Users value the effective communication capabilities of Highwire, enhancing collaboration and responsiveness across all modules. (4 mentions)
Users find Highwire extremely helpful, especially for onboarding and enjoying excellent customer support and communication. (4 mentions)
Users experience connection issues on mobile devices, leading to frustration during report retrieval and navigation. (1 mentions)
Users report mobile device connectivity issues that hinder smooth access to reports and data on Highwire. (1 mentions)
Users find difficult navigation in Highwire frustrating, often needing to return to the main menu for multiple contractors. (1 mentions)
Users find the administrative burden of Highwire cumbersome, particularly during frequent documentation updates. (1 mentions)
Users face inaccurate tracking in Highwire, as reports are overwhelmed with irrelevant job listings before revealing key data. (1 mentions)

5 Pros or Advantages of Highwire

5 Cons or Disadvantages of Highwire

Highwire Reviews (15)

Reviews

Highwire Reviews (15)

4.6
15 reviews
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Codee B.
CB
Codee B.
Field Safety Representative
Small-Business (50 or fewer emp.)
"Clear Dashboards and Strong Visibility Into Contractor Safety Performance"
4.5/5
What do you like best about Highwire?

Highwire provides strong visibility into subcontractor safety performance and prequalification status, which makes risk identification much easier upfront. Dashboard format is clear and helps access compliance, EMR, OSHA recordables, and overall safety trends. It creates accountability across contractors and gives leadership confidence that we're partnering with companies that align with our safety expectations Review collected by and hosted on G2.com.

What do you dislike about Highwire?

At times, the platform can feel overly administrative and time consuming, especially when documentation updates are frequent. Review collected by and hosted on G2.com.

Matthew Shane P.
MP
Matthew Shane P.
Project Manager
Mid-Market (51-1000 emp.)
"Easy to Use with Simple, Streamlined Data Entry"
4.5/5
What do you like best about Highwire?

Ease of use and simplicity of entering information. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

Since I'm only entering info from a third-party subcontractor side I don't have much input into how well the program functions from an end-user perspective, so I don't have anything to add here. Review collected by and hosted on G2.com.

JH
joshua H.
Journeyman Foreman
Small-Business (50 or fewer emp.)
"Highwire Makes Onboarding New Hires Easy with Clear Policies and Procedures"
5/5
What do you like best about Highwire?

Highwire is very helpful especailly when it comes to have new hires in the team you can go over company policies and procedures. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

Until now there is no topic that I can think that is not helpful. Review collected by and hosted on G2.com.

David W.
DW
David W.
EHS Director - New England States
Enterprise (> 1000 emp.)
"Very amazing team at Highwire AND the platform is genuine!"
5/5
What do you like best about Highwire?

I've had the opportunity to work with several contractor qualification and risk management platforms over the years—but none have impressed me quite like Highwire.

From the moment I began using it, Highwire distinguished itself not just as a tool, but as a true partner in driving safety, accountability, and performance excellence across our projects. The platform is incredibly intuitive, yet powerful in the depth of insight it provides. Whether it's evaluating a contractor's safety record, tracking compliance documentation, or proactively identifying potential risk factors, Highwire gives me confidence that our teams are making informed, data-driven decisions.

What I appreciate most is that Highwire doesn’t just flag issues—it helps contractors improve. It fosters a collaborative environment where continuous improvement is the norm, not the exception. That’s a rare and refreshing approach in this industry.

I've seen firsthand how Highwire has helped us streamline prequalification, improve transparency, and ultimately enhance the quality and safety of the work being performed. It’s no surprise that so many industry leaders are turning to this platform.

If you're serious about elevating your contractor management process and building stronger, safer partnerships—I can’t recommend Highwire highly enough. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

Honestly, there's very little to dislike about Highwire. If anything, the platform's wealth of features can feel a bit overwhelming at first for new users—but that's only because it offers such a comprehensive suite of tools. Fortunately, their support team and user resources make the learning curve manageable, and once you're familiar with the platform, the capabilities it provides are invaluable. Review collected by and hosted on G2.com.

WW
Willie W.
Safety Manager
Enterprise (> 1000 emp.)
"Outstanding Customer Support Makes All the Difference"
5/5
What do you like best about Highwire?

I appreciate the customer support, as they are both knowledgeable and helpful. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

To look up more than one contractor, you have to go back to the main menu each time. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"I have been using HighWire for 8 months. Highwire needs improvement for user-friendliness."
2.5/5
What do you like best about Highwire?

The report generation is fast, and we can send a PDF report to the respective partner for their action. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

There is no verification method for the inspector to determine whether he can reject or accept the compliance evidence against the observation with action points. Review collected by and hosted on G2.com.

CJ
Clay J.
Foreman
Enterprise (> 1000 emp.)
"It is easy to navigate and to understand"
5/5
What do you like best about Highwire?

You will not get confused. Everything is right there on the screen couldn’t be easier. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

I shouldn’t have to pick what company I’m with Review collected by and hosted on G2.com.

Chris P.
CP
Chris P.
Safety Manager
Mid-Market (51-1000 emp.)
"Great Access"
5/5
What do you like best about Highwire?

It’s a great platform to check on clients insurance, etc.. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

It’s actually very good. I don’t have any dislikes. Review collected by and hosted on G2.com.

Steve L.
SL
Steve L.
EHS High Risk Operations Lead
Enterprise (> 1000 emp.)
"Highwire Helps Our Business Succeed"
5/5
What do you like best about Highwire?

- Highwire has allowed us to have a deep insights to negative trends across projects and develop awareness campaigns.

- Highwire's Safety Prequalification module has enabled us to manage the risk of hiring Contractors with a less than desirable safety management system. The utilization of a safety scoring system provides us with clear data on a Contractor's past injury metrics, regulatory violations and the strengths and weaknesses of their corporate safety program.

- Through the use of Highwire's "Inspect" module, we have been able to develop a structured field inspection workflow that aims to ensure safe workplaces. The result is a professional inspection report, that can be distributed to various stakeholders, to provide assurance that safety risks are being managed.

- Highwire provides a large selection of KPI's and statistical reports, that can be tailored for our organization. This helps to drive accountability across project teams. Showcasing positive trends helps to strengthen culture throughout our Organization.

- My favorite feature about Highwire is their team! They are always quick to respond with a "can do" attitude. Their Customer Service is second to none and I always know they will push the boundaries to accommodate any request. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

There are no downsides to using Highwire, it can only make you better than you were yesterday. Review collected by and hosted on G2.com.

WF
Waylon F.
Sr. Project Manager
Mid-Market (51-1000 emp.)
"1st time user of Highwire"
5/5
What do you like best about Highwire?

I like the standardized inspection process where each inspection type has a set of project dynamics to review and each individual is inspecting the same criteria. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

I haven't found anything that I did not like about Highwire as of yet. Review collected by and hosted on G2.com.