Higher Logic Vanilla Features

Provides tools for content distribution across multiple social networks. 23 reviewers of Higher Logic Vanilla have provided feedback on this feature.

As reported in 14 Higher Logic Vanilla reviews. Uploads contacts directly into the company database and assists with managing contacts.

Seamlessly integrates email with company databases (mail merge).

Provides tools for content distribution across multiple social networks.

Solutions that help drive conversation, such as live chat, topic generation, and idea boards.

Tools that help enhance community portals, such as reminders, engagement tools, and analytics.

Helps engage users with gamification such as point systems, rewards, engagement meters, etc.

Allows for unique, brand-specific survey creation and management.

Helps create more intelligent surveys based on users actions and answers.

Allows for creation of surveys in different languages and advanced survey translation.

As reported in 35 Higher Logic Vanilla reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.

As reported in 36 Higher Logic Vanilla reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.

Provides functionality to dowload reports in multiple formats. 11 reviewers of Higher Logic Vanilla have provided feedback on this feature.

Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. 13 reviewers of Higher Logic Vanilla have provided feedback on this feature.

As reported in 31 Higher Logic Vanilla reviews. Solutions that help drive conversation, such as live chat, topic generation, and idea boards.

Helps create efficientcy by delegating data viewing access and report generation to specific users. This feature was mentioned in 37 Higher Logic Vanilla reviews.

Helps create efficientcy by delegating data viewing access and report generation to specific users.

Provides a repository of information that can be used by those seeking support.

Makes articles in the knowledge base searchable on the web.

Enables users to engage with other users to solve common issues.

Optimizes the customer self-service experience on mobile devices

Gives the user targeted, personalized results based on their activity or preferences

Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc.

Automates some or all operation related tasks

Utilizes artificial intelligence to improve workflows or customer experiences

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools

Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.

Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.

Provides functionality to dowload reports in multiple formats.

Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives