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At a Glance
Market Segments
Small-Business (63.7% of reviews)
Mid-Market (52.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Bettermode
Star Rating
(117)4.7 out of 5
Market Segments
Small-Business (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansHigher Logic Vanilla
Star Rating
(98)4.3 out of 5
Market Segments
Mid-Market (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Higher Logic VanillaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Higher Logic Vanilla excels in its Quality of Support, with a score of 9.2, indicating that users feel well-supported and valued. In contrast, Bettermode also scores 9.2, but reviewers mention that the responsiveness and helpfulness of the support team can vary.
- Reviewers mention that Bettermode shines in Ease of Use with a score of 9.2, making it more intuitive for new users. Higher Logic Vanilla, while still user-friendly, has a slightly lower score of 8.6, suggesting a steeper learning curve for some users.
- G2 users highlight that Higher Logic Vanilla offers robust Community Management features, scoring 8.0, which include effective qualitative solutions for user engagement. Bettermode, however, scores higher at 8.5, with users praising its all-in-one dashboard that simplifies community oversight.
- Users on G2 report that Bettermode's Social Network Integration is a standout feature, scoring 9.0, allowing seamless connectivity with various platforms. Higher Logic Vanilla, with a score of 7.7, is perceived as less integrated, which can limit community interaction.
- Reviewers mention that Higher Logic Vanilla's Customization Options are robust, particularly in Customized Branding and Application Templates, scoring 9.3. Bettermode, while offering customization, does not match this level of flexibility, leading to a score of 8.6.
- Users say that Bettermode's Customer Engagement features are particularly effective, scoring 9.0, with tools that enhance interaction and feedback. Higher Logic Vanilla, with a score of 7.7, is seen as less engaging, which may affect user retention and satisfaction.
Pricing
Entry-Level Pricing
Bettermode
Free
Free
Ideal for hobbyists and individuals or for those getting started bringing their community dream to life.
- Bettermode.io Domain
- Bettermode Badge
- No-code Customization
Higher Logic Vanilla
No pricing availableFree Trial
Bettermode
Free Trial is available
Higher Logic Vanilla
Free Trial is available
Ratings
Meets Requirements
8.9
72
8.3
83
Ease of Use
9.2
73
8.6
84
Ease of Setup
9.2
68
8.1
72
Ease of Admin
9.4
70
8.5
75
Quality of Support
9.3
68
9.2
81
Has the product been a good partner in doing business?
9.5
67
8.8
74
Product Direction (% positive)
10.0
65
8.4
82
Features by Category
Account Options
8.8
12
Not enough data
8.8
16
Not enough data
8.5
12
Not enough data
9.2
14
Not enough data
8.9
11
Not enough data
9.0
14
Not enough data
Q&A Tools
8.8
17
Not enough data
9.1
18
Not enough data
8.8
18
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.6
6
Not enough data
8.8
7
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Drag and Drop App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Self-Service Platform
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
7.7
5
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Publishing
8.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
8.9
38
7.2
23
8.0
34
6.9
14
7.0
20
4.3
5
8.5
17
4.7
5
8.5
20
7.0
5
8.0
19
5.7
5
Community Improvement
7.1
20
8.0
5
5.4
19
5.3
5
6.0
18
5.3
5
6.8
19
4.3
5
Customer Analytics
7.7
35
6.8
35
8.8
46
7.6
36
7.6
40
7.0
11
7.5
32
6.2
13
Community Management
8.6
43
8.1
31
8.4
43
7.8
37
7.9
19
7.0
5
Community Analytics
8.2
19
7.0
5
6.9
20
4.7
5
7.2
18
6.7
5
8.4
19
6.7
5
Agentic AI - Online Community Management
5.0
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
7.0
5
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bettermode and Higher Logic Vanilla are categorized as Online Community Management
Unique Categories
Bettermode is categorized as Q&A Platforms, Drag and Drop App Builder, and No-Code Development Platforms
Higher Logic Vanilla is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Bettermode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Higher Logic Vanilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.3%
Information Technology and Services
12.4%
Health, Wellness and Fitness
8.0%
Professional Training & Coaching
6.2%
Marketing and Advertising
6.2%
Other
54.0%
Computer Software
24.2%
Computer Games
12.6%
Information Technology and Services
11.6%
Internet
10.5%
Marketing and Advertising
3.2%
Other
37.9%
Alternatives
Discussions
Bettermode has no discussions with answers
What are the main features of Vanilla Forums?
1 Comment
Official Response from Higher Logic Vanilla
Vanilla Forums offers the following features:
Gamification (Badges and Reactions)
Private Communities
Social Groups
Single Sign On
Customizable...Read more
Can I run a Vanilla forum in an embedded frame?
1 Comment
Official Response from Higher Logic Vanilla
Yes, Vanilla is embed-friendly.Read more
Can Vanilla be integrated with the rest of my website so I do not need a separate login for the forums?
1 Comment
Official Response from Higher Logic Vanilla
Yes, you can connect Vanilla to your other systems using our jsconnect plugin. This will allow for a seamless single sign-on (SSO) experience.Read more
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