HHOMS Reviews & Product Details

It is now very difficult to find personnel throughout the sector, their in-house training and retention, and as a result, strengthening corporate memory and providing the same quality experience to the guest has become more important. Creating new revenue models has become much more valuable due to factors such as the difficulties of reaching new markets and protecting the existing market, increasing competition and decreasing profitability. Our solution focus is on 3 main headings; Ensuring staff and guest loyalty, operations management It includes income-increasing products and solutions. We provide this with 3 basic platforms, Mobile and web applications we offer to guests Desktop and mobile applications for personnel, I can summarize it as the central structure where data from all these sources are processed and managed, analyzes can be made and reports can be received. Unlike individual solutions in the world, we offer this as a service to our customers with the SaaS model in order to ensure that the hotel does not have time to spare for this during its busy operation, lack of qualified personnel and, more importantly, to ensure the continuity and up-to-dateness of the product. With the application provided to the guest, all kinds of information can be provided, requests can be received from the guest, as well as mutual instant communication, ensuring the continuity of the relationship at any time, anywhere. Depending on the guest's profile characteristics, we offer solutions for the guest's purchasing needs with instant information, service and product reservations, promotion and opportunity announcements. Likewise, with another mobile application given to the staff, departments working actively in the field can manage requests and requests from guests or other departments; The ability to organize the operation and a fast and reportable structure are established. In the light of all these data obtained from the sources I have mentioned, department managers and hotel management can monitor the instantaneous operation flow and instantly detect any disruptions; They will have decision support tools such as problem diagnosis, rapid decision-making, creation and reporting of regulatory and preventive actions and even investment planning. We start the service by charging a one-time installation fee from the hotel and offer a business model in which we manage the entire operation by charging a monthly service fee. In addition to announcing the services and products sold by the business itself, we can also create new revenue models by bringing non-hotel services to guests through third-party agreements such as health tourism. Our most important difference here is that, in addition to the existing internal revenues, we also receive a certain share of the extra sales revenues we create.