--- title: HeyReach Reviews meta_title: 'HeyReach Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how HeyReach works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 73 scale: '5' date_modified: '2026-09-30' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

HeyReach Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the efficient LinkedIn outreach capabilities of HeyReach, significantly enhancing their productivity and response rates. (27 mentions)
Users praise the exceptional customer support of HeyReach, noting quick replies and friendly assistance. (23 mentions)
Users find HeyReach exceptionally easy to use, enjoying a straightforward setup and user-friendly navigation for seamless outreach. (21 mentions)
Users commend HeyReach for its automation capabilities, which significantly boost outreach efficiency and streamline manual processes. (12 mentions)
Users praise the affordable pricing of HeyReach, making it accessible for agencies and individuals alike. (11 mentions)
Users face challenges with multichannel campaign limitations, slow responses, and insufficient personalization options in HeyReach. (2 mentions)
Users find HeyReach to be expensive for small teams, making it less accessible for limited users. (2 mentions)
Users express concerns about limited features, including poor filtering and lack of personalization options in HeyReach. (2 mentions)
Users are frustrated by the poor customer support, experiencing slow responses and inadequate reporting features. (2 mentions)
Users find the update issues frustrating, particularly regarding unsaved progress and outdated templates in HeyReach. (2 mentions)

5 Pros or Advantages of HeyReach

5 Cons or Disadvantages of HeyReach

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Frustrating Experience, Ineffective Support"
0.5/5
What do you like best about HeyReach?

Nothing, absolutely nothing. Stay away from this product. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

Getting HeyReach set up was not possible, and it’s been seven days without a resolution. Their support is very slow and ineffective; I've been waiting over a week for them to fix a bug that prevents me from connecting to LinkedIn, making the software totally unusable for its intended purpose. Meanwhile, I am still paying for it, which is incredibly frustrating. The main function is to automate LinkedIn outreach, but without being able to connect, it's just not doing its job. Review collected by and hosted on G2.com.

Kunal S.
KS
Kunal S.
Ecommerce Consultant
Computer Software
Small-Business (50 or fewer emp.)
"Transformed Our LinkedIn Outreach Strategy"
4.5/5
What do you like best about HeyReach?

I love that HeyReach is completely automated, which saves me a lot of time. Once I set up the workflow in a campaign, I only need to monitor when a prospect responds. I can send messages and attach files without having to open LinkedIn, which is incredibly convenient. Managing multiple LinkedIn accounts is much easier with HeyReach, as I can send messages to 100 prospects in a day without having to open each account. Setting a structured workflow and defining rules makes everything run smoothly, and the results align with the workflow I set. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

Well, it could be more AI futuristics similar to email automation platforms. Dynamic text, AI insights which are currently missing could be improved. Review collected by and hosted on G2.com.

Barbara J.
BJ
Barbara J.
Founder
Small-Business (50 or fewer emp.)
"I use it for my and my clients"
5/5
What do you like best about HeyReach?

The platform is signficiantly easier to use that the competitors, and the customer service is extremely responsive Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

I wish they had outbound email too but it's not something that's necessary for me Review collected by and hosted on G2.com.

Erik V.
EV
Erik V.
Founder / Trainer
Small-Business (50 or fewer emp.)
"Way better than Expandi - very happy to have switched"
5/5
What do you like best about HeyReach?

Very very intuitive, connections and integrations work well and support is great. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

They dont have a native trigger on inbound profile visits like expandi Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Engagement and Stellar Support"
5/5
What do you like best about HeyReach?

I like how HeyReach keeps my LinkedIn profile safe while doing automated outreach, which takes the worry off my shoulders. The simple UI makes it easy to navigate and understand. I appreciate how connecting lists from multiple tools and LinkedIn profiles of coworkers is very simple. The initial setup is very straightforward and just involves connecting LinkedIn profiles to get started. The customer service is really responsive. Overall, I feel the tool is very useful and I love it. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

It's really good, nothing to mention Review collected by and hosted on G2.com.

Panos S.
PS
Panos S.
Founder
Small-Business (50 or fewer emp.)
"Scales LinkedIn Outreach by 10x"
5/5
What do you like best about HeyReach?

I find HeyReach incredibly valuable due to its very clean interface, which makes it one of the few LinkedIn outreach tools that truly capitalizes on InMail hacks. This unique capability allows me to scale my LinkedIn outreach by 7 to 10 times, a remarkable boost in efficiency. Additionally, I can generate more replies from the same amount of prospects, thanks to its effective use of InMail. The initial setup was very easy, which made transitioning to HeyReach effortless. Its functionality for automating LinkedIn cadences and optimizing InMail utilization addresses key needs, making it an indispensable tool for LinkedIn outreach, particularly for those managing multiple clients. With such powerful features, I am extremely likely to recommend HeyReach to colleagues, rating it a 10 for individual LinkedIn outreach needs and a 15 for those running outreach for multiple clients. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

I don't like that HeyReach doesn't save progress automatically. It requires me to launch the system each time I make an edit, which means I can easily lose up to two hours of work until I get used to this feature. Review collected by and hosted on G2.com.

Mike C.
MC
Mike C.
Founder & CEO
Small-Business (50 or fewer emp.)
"Effortless Client Outreach Automation, Stellar Support"
5/5
What do you like best about HeyReach?

I have been using HeyReach for the past two years to automate my clients' LinkedIn accounts, which has made scaling my outreach effortless. The pricing is good, and their team, particularly the chief revenue growth officer, is amazing and a pleasure to work with, making it easy to start and grow my outreach efforts. Setting up HeyReach was remarkably straightforward, akin to a plug-and-play experience, with a user interface that is incredibly easy to navigate. Even though there are areas of improvement, the overall user experience is seamless. They offer everything one could need, and they are eager to assist in fulfilling any additional needs. HeyReach excels in sending automated LinkedIn messages through their sequences, significantly aiding in scaling outreach efforts. I appreciate their attentive and supportive team, which stands out when compared to competitors. The dedication and effort of their team are commendable, and I continuously applaud their work. This strong team support makes me enthusiastic to continue purchasing their services, and I'm happy to be on one of their agency accounts. I find their willingness to accept feature requests and feedback eagerly a positive aspect as well, reflecting their commitment to improvement and customer satisfaction. Overall, these factors make me highly likely to recommend HeyReach to others, as reflected by my recommendation rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

I find there are some features that are still not implemented in HeyReach. Despite the overall easy-to-use interface, certain areas need improvement to enhance the user experience further. I regularly submit requests and feature updates, which they are eager to take to the product team! Review collected by and hosted on G2.com.

Prerak J.
PJ
Prerak J.
Associate team lead
Education Management
Small-Business (50 or fewer emp.)
"Effortless Social Media Management in One Place"
5/5
What do you like best about HeyReach?

I find it easy to connect all my various social media accounts in one place, allowing me to manage the inboxes for all accounts together. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

No dislikes as of now, as it is fulfilling all of my requirements. Review collected by and hosted on G2.com.

Sam W.
SW
Sam W.
Business Development Training Lead
Mid-Market (51-1000 emp.)
"Intuitive Platform with Great Support"
4.5/5
What do you like best about HeyReach?

- Great customer support on Slack

- Great reporting and dashboard in general

- Easy to use and intuitive platform

- Cloud based software with integrations with tools such as slack, zapier, clay and weezly. Easy to push ultra personalised messages at scale

- Unibox very useful feature to respond to team member's messages when they are away

- High LinkedIn account security and safety (proxy which you can change to wherever you are located) Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

- Limited technical features for doing different actions on LinkedIn

- Can't easily add a blacklisted lead list to be excluded (Heyreach has to perform an action on those profiles first before those profiles are properly blasklisted) Review collected by and hosted on G2.com.

Compound S.
CS
Compound S.
Co-Founder
Small-Business (50 or fewer emp.)
"Best LinkedIn Outbound Automation Software with very good Support"
5/5
What do you like best about HeyReach?

I find HeyReach incredibly easy to set up, with a support team that responds within minutes and is always polite and knowledgeable, ensuring help is always available when needed. The automation of manual outreach processes solves major workflow issues, saving me an estimated 1 to 3 hours per day, which leads to noticeable time and cost efficiencies. HeyReach’s native integration with Clay significantly simplifies lead enrichment processes by automating the addition of enriched leads directly, greatly benefiting my workflow. Its user interface stands out for being very user-friendly and visually appealing, making navigation simple and pleasant. Overall, these features position HeyReach as the best outbound LinkedIn software in my experience, a sentiment enhanced by its efficient problem-solving capabilities and excellent support. Review collected by and hosted on G2.com.

What do you dislike about HeyReach?

- Review collected by and hosted on G2.com.