[ HelloFax Reviews ](https://www.g2.com/products/hellofax/reviews) [ HelloFax Reviews ](https://www.g2.com/products/hellofax/reviews) # HelloFax Features ##### ## Documents (6) Editing Ability to edit documents directly in the platform. Document Signature Recipients can electronically sign documents when they are sent. Storage Ability to store an unlmited amount of faxes. Fax to Email Receive faxes directly in the email account Document Storage Store and organize documents in a centralized system Secure Data Storage Securely stores data to prevent data loss or breaches Show More ##### ## Sending (15) Fax Number Chose between a local, international or toll-free number to send faxes from. Existing Numbers Integrate your existing fax number with the software. Cross-Platform Sending Send a fax from the platform, a mobile app, or an email account. Unlimited Sending Ability to send an unlmited amount of faxes from your account. Contact Management Ability to store and manage your addess book within the platform. Alerts Recieve notifications of new faxes on any platform. Print Management Helps control, track and monitor printing processes File Management Create, save, and store files Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Email Management Manage, store and organize emails within the system or via third-party apps Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Email to Fax Send and receive emails by electronic fax Show More ##### ## Agentic AI - Online Fax (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Active Directory Integration Integrates with Active Directory Third-Party Integrations Set up connections to third-party platforms to improve business processes File Transfer Move files across different systems or networks Show More ##### ## Additional Functionality (32) Full Text Search Search for specific words or phrases within a document or database HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Audit Trail A record of all activities within the system, including user access, changes made, etc. Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Multiple Format Support Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Access Controls/Permissions Define levels of authorization for access to specific files or systems FoIP Send/receive faxes through fax over IP connection Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity SMS Messaging Send messages via SMS CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Status Tracking Track the status over time for a request, process, asset, or transaction Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Encryption Convert data into a code for security Document Templates Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Generative AI Use AI to generate content in the form of text, images, videos, etc. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Electronic Faxes Create, edit, preview, and send faxes electronically Collaboration Tools Provides a channel for team members to share media files, communicate, and work together AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Voice Mail Computer-based system that allows users to send and receive voice messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns API Application programming interface that allows for integration with other systems/databases Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Caller ID Identify the number and contact information of a caller before answering the phone SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Activity Tracking Track and document all activities across devices, networks, and other systems Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Show More ## Top-Rated Alternatives [ ![Documo](https://images.g2crowd.com/uploads/product/hd_favicon/6fdf283368023f62320038f096816c9c/documo.svg "Documo") Documo 4.6/5(229) ](https://www.g2.com/products/documo/reviews) [ ![CocoFax](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_edbe92b4049fb44cf5d5f49057908b7f/cocofax.png "CocoFax") CocoFax 4.6/5(188) ](https://www.g2.com/products/cocofax/reviews) [ ![iFax](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_28ad0ea059a00eacf4b949663a5f5360/ifax.png "iFax") iFax 4.7/5(480) ](https://www.g2.com/products/ifax/reviews) [ View All Alternatives ](https://www.g2.com/products/hellofax/competitors/alternatives) HelloFax Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a654305de0dd720b0f32e3ee030c3297/documo.png "Product Avatar Image") Documo 4.6/5(229) [ Compare Now ](https://www.g2.com/compare/documo-vs-hellofax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_edbe92b4049fb44cf5d5f49057908b7f/cocofax.png "Product Avatar Image") CocoFax 4.6/5(188) [ Compare Now ](https://www.g2.com/compare/cocofax-vs-hellofax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_28ad0ea059a00eacf4b949663a5f5360/ifax.png "Product Avatar Image") iFax 4.7/5(480) [ Compare Now ](https://www.g2.com/compare/hellofax-vs-ifax) ##### Categories on G2 [ Online Fax ](https://www.g2.com/categories/online-fax) ##### Explore More [ Which spend management software is best for large enterprises ](https://www.g2.com/discussions/which-spend-management-software-is-best-for-large-enterprises)[ What compliance training platforms connect with HRIS and LMS systems so completion tracking and reporting happen automatically without manual data exports? ](https://www.g2.com/discussions/what-compliance-training-platforms-connect-with-hris-and-lms-systems-so-completion-tracking-and-reporting-happen-automatically-without-manual-data-exports)[ Which affiliate marketing tools make it easy for publishers and partners to track their own performance without constantly pinging your team? ](https://www.g2.com/discussions/which-affiliate-marketing-tools-make-it-easy-for-publishers-and-partners-to-track-their-own-performance-without-constantly-pinging-your-team) [ Which AI business agent is best for process optimization? ](https://www.g2.com/discussions/which-ai-business-agent-is-best-for-process-optimization)[ Which RASP platforms provide audit logs and compliance reporting that satisfy SOC 2 and PCI DSS requirements so security teams can demonstrate runtime control coverage to auditors? ](https://www.g2.com/discussions/which-rasp-platforms-provide-audit-logs-and-compliance-reporting-that-satisfy-soc-2-and-pci-dss-requirements-so-security-teams-can-demonstrate-runtime-control-coverage-to-auditors)[ Which ERM platforms are rated highest for mid-market organizations looking for a balance between cost and capability? ](https://www.g2.com/discussions/which-erm-platforms-are-rated-highest-for-mid-market-organizations-looking-for-a-balance-between-cost-and-capability) Show More [ Which spend management software is best for large enterprises ](https://www.g2.com/discussions/which-spend-management-software-is-best-for-large-enterprises)[ What compliance training platforms connect with HRIS and LMS systems so completion tracking and reporting happen automatically without manual data exports? ](https://www.g2.com/discussions/what-compliance-training-platforms-connect-with-hris-and-lms-systems-so-completion-tracking-and-reporting-happen-automatically-without-manual-data-exports)[ Which affiliate marketing tools make it easy for publishers and partners to track their own performance without constantly pinging your team? ](https://www.g2.com/discussions/which-affiliate-marketing-tools-make-it-easy-for-publishers-and-partners-to-track-their-own-performance-without-constantly-pinging-your-team) [ Which AI business agent is best for process optimization? ](https://www.g2.com/discussions/which-ai-business-agent-is-best-for-process-optimization)[ Which RASP platforms provide audit logs and compliance reporting that satisfy SOC 2 and PCI DSS requirements so security teams can demonstrate runtime control coverage to auditors? ](https://www.g2.com/discussions/which-rasp-platforms-provide-audit-logs-and-compliance-reporting-that-satisfy-soc-2-and-pci-dss-requirements-so-security-teams-can-demonstrate-runtime-control-coverage-to-auditors)[ Which ERM platforms are rated highest for mid-market organizations looking for a balance between cost and capability? ](https://www.g2.com/discussions/which-erm-platforms-are-rated-highest-for-mid-market-organizations-looking-for-a-balance-between-cost-and-capability)