HealthStream ComplyQ / SafetyQ Reviews & Product Details

Outside of the ease of use, the greatest value of HealthStream is its customer service support. In my 38+ years of being in the Learning and Development space, I have never encountered a more valuable and trusted partner. I call a LOT and they are always patient and have a mindset that they are going to figure out the issue, no matter what. I wholeheartedly recommend HealthStream. Review collected by and hosted on G2.com.

When I first was exposed to the software, I was not impressed with the look and feel of the visuals, however when I dug deeper into the CONTENT I discovered the information was complete and robust. Review collected by and hosted on G2.com.

What I like best about HealthStream ComplyQ/SafetyQ is the breadth of healthcare-specific topics available, which covers most of our compliance and safety training needs. The pre-assessment functionality is especially helpful because it allows knowledgeable staff to demonstrate competency and save time. I also like the SmartNotes feature, which gives us the flexibility to add facility- or organization-specific information when there are local requirements or processes that are not covered in the standard content. Review collected by and hosted on G2.com.

One downside is that there can be a large amount of content to review and configure when determining what should be assigned to different employee populations. HealthStream is making this easier with tools such as Regulatory Wizard, which helps streamline the assignment process. When content or configuration issues do occur, they generally require contacting HealthStream Support, but in my experience the support team has been responsive and quick to help resolve them. Review collected by and hosted on G2.com.

The regulatory wizard is so helpful in identifying what content best fits my audience. Also my favorite feature this year, are the Acute courses offering EN/ES options for the learner to select the language to complete the course. This is fantastic! Also, the option to select courses with the Pre-Assessment will be a big change and hit with my organization this year! Review collected by and hosted on G2.com.

This is hard... there are so many great features to this product line. One thing I would really like is the ability to better align my students to the setting. I am not able to identify my staff that are in an acute setting vs an Ambulatory setting, so I have to default to one for all of my participants. I would love to be able to give a custom experience to the Acute and Ambulatory groups, by being able to easily identify the areas/departments that are Ambulatory vs. Acute. Review collected by and hosted on G2.com.

I find HealthStream ComplyQ / SafetyQ easy to use. I love being able to see students’ progress. I also love that my existing course bundles were saved and available when I needed to assign courses to three additional employees; that made things much easier. Setup was very easy and smooth with help from a HealthStream employee. I also find it knowledgeable for our staff. Review collected by and hosted on G2.com.

I have nothing bad to say about HealthStream. Review collected by and hosted on G2.com.

I like the fact that we have a one-stop shop and don't have to go to multiple sites to do our education. We're very happy with them because they have so much education available, and all our nurses, doctors, and clerical staff actually do all the health streams every year. Review collected by and hosted on G2.com.

The only problem I have is, it is hard sometimes to add to add. The website needs some updating. It wasn't the easiest setup. Review collected by and hosted on G2.com.

It’s based on regulatory standards and stays updated as requirements change. It also makes it easier to meet educational compliance requirements and saves time by providing pre-created content. Review collected by and hosted on G2.com.

Wish they were part of a single library instead of separate products. Review collected by and hosted on G2.com.

I enjoy HealthStream ComplyQ / SafetyQ because it meets regular requirements, which gives me confidence in the content. The pre-assessment module helps us in our training and saves time for the learners. The initial setup was very seamless. Review collected by and hosted on G2.com.

Multilingual content. It's great that HealthStream's Development Team is currently working on specific care setting Spanish content, it would be beneficial for other languages such as Portuguese and Korean. Review collected by and hosted on G2.com.

HealthStream ComplyQ / SafetyQ seems to check most, if not all, compliance boxes. Review collected by and hosted on G2.com.

It was extremely difficult implementing the platform. The support was not great, and the platform is more difficult to use than it needs to be. It is probably designed for larger hospital systems, and not a small health center like ours. Review collected by and hosted on G2.com.

Trusted, ready to launch content - great for plans of corrections and items that need fast turn around. Review collected by and hosted on G2.com.

Not as customizable as it could be...... Review collected by and hosted on G2.com.

It is very user-friendly to find new courses. Review collected by and hosted on G2.com.

Our center does not need to use many of the courses that are available however still have the same cost. I wish there was a way to bundle the couple courses that we use to not have to pay the complete fee for both. Review collected by and hosted on G2.com.