# Healthee Reviews **Vendor:** Healthee **Category:** [Other HR Software](https://www.g2.com/categories/other-hr) **Average Rating:** 4.5/5.0 **Total Reviews:** 10 ## About Healthee Healthee is an AI-powered platform designed to simplify healthcare and benefits navigation for employees and employers. By integrating advanced technology, Healthee offers personalized guidance on health plans, treatment options, and preventive care, ensuring users can effortlessly access, manage, and understand their health benefits. This user-friendly solution enhances employee engagement and streamlines administrative processes, leading to improved health outcomes and operational efficiency. Key Features and Functionality: - AI Virtual Assistant (Zoe: Provides real-time, personalized answers to health and benefits inquiries, available 24/7. - Plan Comparison Tool: Utilizes advanced algorithms to offer tailored health plan recommendations during open enrollment. - Telehealth Services: Offers instant access to licensed physical and mental health professionals for non-urgent health needs. - Cost Transparency: Accurately estimates costs for provider visits and procedures before appointments. - Benefits Navigation: Simplifies exploration of health plan offerings, including coverage details and care options. - Provider Search and Ratings: Enables users to find highly rated, in-network providers across specialties. - Preventive Care Reminders: Encourages healthy lifestyles with in-app preventive care recommendations. - Seamless Open Enrollment Support: Streamlines enrollment processes for employees and HR teams. Primary Value and Solutions: Healthee addresses the complexities of healthcare navigation by providing a comprehensive, AI-driven platform that empowers employees to make informed decisions about their health benefits. For HR leaders, it reduces administrative workload by an average of nine hours per week, streamlines open enrollment, and decreases benefits-related inquiries. Employees benefit from clear, accessible information, leading to increased satisfaction and better health outcomes. Finance leaders can optimize healthcare investments through data-driven decision-making, while insurance brokers and PEOs can offer a differentiated, value-added service to their clients. Overall, Healthee enhances the healthcare experience by making benefits navigation effortless and efficient. ## Healthee Pros & Cons **What users like:** - Users love the **convenience** of Healthee, finding providers easily and enjoying effortless digital tools for health management. (4 reviews) - Users rave about the **ease of managing benefits** with Healthee, streamlining health insurance for everyone. (3 reviews) - Users find Healthee's **ease of use** remarkable, making health management straightforward and accessible for everyone. (3 reviews) - Users appreciate the **easy accessibility** of Healthee, making health management simple and enjoyable for everyone. (2 reviews) - Users commend Healthee's **exceptional customer support** , highlighting its helpfulness and seamless implementation during their health management journey. (2 reviews) - Tracking Efficiency (2 reviews) - Helpful (1 reviews) - Intuitive (1 reviews) - Users value the **effective self-service tools** of Healthee, enabling employees to make informed decisions effortlessly. (1 reviews) - Resources (1 reviews) **What users dislike:** - Users face **login issues** that make app registration challenging, complicating the overall user experience. (1 reviews) ## Healthee Reviews ### 1. Healthee **Rating:** 5.0/5.0 stars **Reviewed by:** Elise B. | Benefits and Well Being Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Healthee?** So I first heard about Healthee (at the time it was called Insurights) in 2021 and immediatly fell in love with the concept. Healthee is basically what everyone should have if they have health insurance. Ever since then I've been telling everyone about how wonderful it is and how helpful it is for non-benefit minded people. Healthee is easy to use both as an admin and employee. It was easy to implement the decision support tool before open enrollment and we are thrilled to go live with the main app in January. Our implementation team, customer support staff and account leaders have all been amazing. They came out to our on-site enrollment fairs and we had a great time. Everything about Healthee has made benefits fun and easy to access for peopl of every level of knowledge about their health insurance. Highly recomend. **What do you dislike about Healthee?** I wish that Healthee was around sooner! It should be sold along with every medical plan in the US. **What problems is Healthee solving and how is that benefiting you?** With the addition of Healthee, our benefits inbox saw a reduction of 40% YoY of questions during open enrollment. They answer questions that often our team should not be answering. Healthee is basically an additional member of our team! ### 2. Healthee serves as a one stop shop for our employee health benefit navigation. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Healthee?** Healthee is truly a game-changing tool for staying on top of your health: tracking checkups, managing your status, and keeping everything organized throughout the year. The cost estimation feature alone makes a huge difference, making it incredibly easy to understand your options, find care, and book appointments all in one place. And with Zoe as your healthcare personal assistant, the experience gets even better: smart, simple, and seamless! **What do you dislike about Healthee?** There are no dislike moments, but looking forward to when a company account admin access will be introduced to an employer side of the platform. Having an easy way to invite your dependents (button or a tab) would also be a nice UX feature. **What problems is Healthee solving and how is that benefiting you?** Healthee streamlines the employee health navigation process, empowering us as an employer to better care for our people, enhance the benefits we offer, and potentially reduce group premium costs. ### 3. Good product if employees will actually register and use it. **Rating:** 4.0/5.0 stars **Reviewed by:** Marria P. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Healthee?** The free telehealth benefit is great. It's a great tool to keep expenses down for both the company and the employee. I like having digital ID cards as well as the ability to look up providers easily. **What do you dislike about Healthee?** Trying to get employees to register and use the app has been a challenge. It's one more thing to have a login/password to remember but if you get past that, it's proven helpful **What problems is Healthee solving and how is that benefiting you?** The goal is to provide a resource for employees to utilize for help 24/7. ### 4. An amazing benefits Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Kellee G. | Benefits and Wellness Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Healthee?** Healthee makes it so easy to find providers in-network! The scavenger hunt was a great way to show employees the amazing tools that Healthee has to offer! **What do you dislike about Healthee?** We just implemented Healthee this year and I do not have any complaints! **What problems is Healthee solving and how is that benefiting you?** Finding providers in-network and simplifying the complicated world of benefits ### 5. Getting Better and Better! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Healthee?** I like that for my benefits, I have everything that I need on just one place! Including telemedicine! **What do you dislike about Healthee?** The initial integration was a little rough, but over time, it just keeps getting better and better! The responce to any issues are resolved quickly, efficiently and with an explanation of what may have happened. **What problems is Healthee solving and how is that benefiting you?** Healthee is a one stop shot for our employees to have the benefits inforamtion at their fingertips. No more having to log into multiple carrier portals! ### 6. Excellent responsiveness and customer support **Rating:** 3.0/5.0 stars **Reviewed by:** Annie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Healthee?** Healthee is willing to meet us where we are. They have been incredibly receptive to feedback and have made improvements based on suggestions from our team. They've even gone so far as to conduct interviews with employees to understand their experience with the platform so far. Jonathan, our CSM, is super responsive and clear, and truly wants us to have the best experience possible. He's been fantastic to work with! lastly, it's nice to see all of our employee benefits in one place, and I'm looking forward to implementing the decision making tool this fall during open enrollment. **What do you dislike about Healthee?** We have an HRA in place, and the logistics of it has been one of the biggest pain points for our employees. I was hopefuly that Healthee would solve this problem for us, however we're not able to integrate HRA details within the system due to security concerns. While I understand that (and appreciate the concern), I'm hoping Healthee can determine what measures to put in place to allow us to include our HRA feed on the platform, rather than having to link out to an external site. I'd also like to see improved reporting capabilities and more granular usage metrics. We need to ensure a ROI, and right now I'm not sure the best way to measure that. **What problems is Healthee solving and how is that benefiting you?** Healthee serves to educate our employees about all the benefits that are offered to them. In turn, this should help them make more informed decisions, as well as ease the burden on HR of answering benefits related questions. **Official Response from Dan Lagstein:** > Thank you so much for your wonderful feedback! We're absolutely delighted to hear about your positive experiences with Healthee, and it's great to know Jonathan has been making things a bit easier for you. We really appreciate you pointing out the areas needing a bit more polish, like the HRA integration and reporting capabilities. Rest assured, we're on it and are exploring ways to enhance these features for a smoother experience. Your input is invaluable to us and helps us serve you better every day. Thanks again for taking the time to share your thoughts. We’re here for you and looking forward to making your Healthee experience even sweeter! 😊 ### 7. Healthee simplifies benefits in all the best ways **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Healthee?** Healthee helps me streamline a, sometimes, cumbersome and time-consuming initiative for our company's benefits. The Zoe chatbot allows employees to self-serve by providing quick and easy-to-understand responses for their inquiries. Healthee's plan comparison tool really does make a difference during open enrollment and when new folks join our business -- it helps alleviate the burden on our People Team to field and answer questions about the differences in our benefit offerings to allow our employees to make informed decisions independently. All of this saves me valuable time, but more importantly, ensures that our team has the information they need to make the best decisions for themselves and their families. **What do you dislike about Healthee?** There are two areas of concern and a desire for more. 1) The absence of an admin portal results in time-consuming back and forth with my Healthee rep (who is great, btw). I'm unable to self-serve for things like employee management (e.g., adding/removing employees), accessing reports, and gaining insights into how our team is engaging with Healthee, which would help me make informed future decisions about our benefit offerings to ensure we are meeting the needs of our employees. 2) The lack of an open enrollment integration (w/ Justworks) creates a disjointed user experience. The plan comparison tool is great, however, users need to navigate away from Healthee to complete their open enrollment resulting in a disjointed experience. **What problems is Healthee solving and how is that benefiting you?** Healthee makes life easier for admins by enabling employees to self-serve. The user-friendly interface is easy to navigate, the language used is easy to understand, and employees can get answers to their questions in real time. All of this reduces the amount of benefit-related questions that I would typically get, especially during open enrollment, and frees up valuable time for me to focus on other business-critical tasks and initiatives. **Official Response from Dan Lagstein:** > Thank you so much for your detailed feedback! We're thrilled to hear how Healthee is making your company's benefits management smoother and giving your team the tools they need to make informed decisions. It's great to know that Zoe and our plan comparison tool are hitting the mark! We also appreciate your candid input about the areas where we can do better. We're looking into developing an admin portal to streamline processes like employee management and report access, as we recognize how valuable self-service can be. Additionally, we're exploring integrations to enhance the open enrollment experience. Your insights are incredibly valuable to us, helping to shape a better Healthee. Thank you for taking the time to share your thoughts, and we're here to make sure your experience keeps getting better! 😊 ### 8. GREAT JOB HEALTHEE **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Healthee?** A one stop shop for all of your benefits explanations. **What do you dislike about Healthee?** They do a great job. I do not necassarily dislike anything about Healthee. **What problems is Healthee solving and how is that benefiting you?** They put all the pieces of the puzzle together to simplify things for our employees regarding benefits. ### 9. Healthee, the new leader in benefits administration **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Healthee?** Gaining faster access to healthcare information, scheduling of health services and their associated costs leads to a better employee experience and outcomes. This leads to happier and "stickier' employees and in the end contributes to lower costs. The app is easy to use and navigate, its' very intuitive for the user. Implementation is supported by Healthee so the employer is not left with building in the data that drives this engine like other platforms. Healthee connects with payroll systems to share the neccessary data between the benefits administration system and payroll to make the life of HR and Accounting departments much more copasetic! Healthee utilizes the horspepower of AI as a driving force behind a key feature of the app which solidly implants the Healthee App as the leader in this advisors experience. **What do you dislike about Healthee?** Haven't had an associated "dislike" experience ... **What problems is Healthee solving and how is that benefiting you?** Aggregating an employees benefits information in one place and providing easy access to to scheduling of needed care. **Official Response from Dan Lagstein:** > Thank you so much for such a thoughtful review! It's fantastic to hear how Healthee is streamlining healthcare access for your employees, making everything more seamless and intuitive. We're delighted that the app's ease of use and our AI-driven features are making a positive impact on your employee experience. We greatly appreciate the insight around our integration capabilities with payroll systems that are simplifying life for your HR and Accounting departments. We strive to make our platform as helpful and hassle-free as possible, and it sounds like we're on the right track! We're thrilled that you haven't experienced any downsides with Healthee, and we aim to keep it that way. Your feedback is incredibly valuable to us as we continue to improve and innovate. Thank you again for taking the time to share your experience, and here's to continued success together! ### 10. Great support app for my employees **Rating:** 5.0/5.0 stars **Reviewed by:** Elle M. | VP, People Operations, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Healthee?** Healthee reduces the need for my benefits team to answer basic questions and supports my employees with understanding their benefits coverage in a way that makes sense to them and their families. We expect higher engagement after some time on Healthee! **What do you dislike about Healthee?** Nothing stands out, but would love to see the product roadmap include more decision support for non-medical benefits as well (a one stop shop for all my programs!) **What problems is Healthee solving and how is that benefiting you?** Scaling shared services team, employee benefits engagement and healthcare literacy. **Official Response from Dan Lagstein:** > Thank you for the great feedback! We're glad to hear that our app is easing the load on your benefits team and making benefit coverage clearer for your employees. It's encouraging to hear that you're anticipating higher engagement! We appreciate your suggestion for expanding decision support to non-medical benefits. We're excited about broadening our features to better serve the needs of our customers. Thanks again for sharing your insights—your feedback is invaluable as we continue to enhance Healthee for teams like yours! 😊 - [View Healthee pricing details and edition comparison](https://www.g2.com/products/healthee/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A08%3A43+-0500&secure%5Bsession_id%5D=97b17833-7af0-4283-abf0-79269df539b0&secure%5Btoken%5D=f23d73053a2a4bdc46dd56784d987b99d6b8976597921943bde2776c95d018a2&format=llm_user) ## Healthee Features **Platform Basics** - Reporting - Interoperability - Performance **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Additional Functionality** - Mobility - Regulatory Compliance - Third-Party Carrier Integration **Platform Performance** - Reporting - Monitoring **Generative AI** - AI Text Generation - AI Text Summarization ## Top Healthee Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,280 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,236 reviews) - [Forma](https://www.g2.com/products/formabenefits/reviews) - 4.8/5.0 (813 reviews)