HCSS Pricing Overview

Dear John,

Thank you for the honest review and for the kind words about HeavyBid and our support team. That means a lot.

You’re right: HeavyBid is a powerful tool, and we’ve put a ton of focus into making something that helps you build accurate, consistent bids fast. I'm glad to hear it’s doing its job, and serving your workflow in a great way.

You’re also right about some of the frustrations, and we understand your concerns about cost and transition to the web. The move to web-based tools is a long-term play that will yield more flexibility and faster updates that can benefit how HCSS customers stay on top. I understand that with the familiarity of having an on-premises server, it can feel safer to have access even when the internet is down. In this world, having your system accessible from anywhere with an even higher level of security than most self-hosted servers can provide, we have to adapt and bring technology that connects the office even better to the field. Your feedback’s coming through loud and clear, and it’s driving real changes on our roadmap.

I appreciate you sticking with us, taking the time to write this review, and speaking straight. If you ever need anything, I am always happy to talk to you.

If you’re open to a deeper conversation, we’d love to connect and learn more about what’s working and where it’s falling short so we can tighten the gaps.

Thanks again.

Daniel