Generated from real user reviews
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Great Mobile Search, But Limited Ecosystem and High Cost for Small Businesses"
What do you like about HCL Commerce?
One of the things that I found the best about HCL commerce is their powerful search as it has different features from smart searching along with filte
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Great Mobile Search, But Limited Ecosystem and High Cost for Small Businesses"
What do you like about HCL Commerce?
One of the things that I found the best about HCL commerce is their powerful search as it has different features from smart searching along with filte
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Great Mobile Search, But Limited Ecosystem and High Cost for Small Businesses"
What do you like about HCL Commerce?
One of the things that I found the best about HCL commerce is their powerful search as it has different features from smart searching along with filte
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Great Mobile Search, But Limited Ecosystem and High Cost for Small Businesses"
What do you dislike about HCL Commerce?
The thing that I dislike about it is one is its smaller ecosystem compared to the other apps of the same domain as it has fewer plugins and a limited
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Great Mobile Search, But Limited Ecosystem and High Cost for Small Businesses"
What do you dislike about HCL Commerce?
The thing that I dislike about it is one is its smaller ecosystem compared to the other apps of the same domain as it has fewer plugins and a limited
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Great Mobile Search, But Limited Ecosystem and High Cost for Small Businesses"
What do you dislike about HCL Commerce?
The thing that I dislike about it is one is its smaller ecosystem compared to the other apps of the same domain as it has fewer plugins and a limited
Last updated: Nov 01, 2026
| Time to go live | Relative frequency |
|---|---|
| 1–3 months | Most commonly reported |
| 3–6 months | Also reported regularly |
I love that it targets all this data and shares it to you so that you can target customers or target certain people to your online mission. Review collected by and hosted on G2.com.
Ultimately the price was what drove my bosses away and decided to go to Sdobe analytics instead. Review collected by and hosted on G2.com.
With a small ecommerce team manages multiple regional websites Commerce INsights really helps us achieve a merchandising strategy for our online store. The ease in its sequencing and use allows for our team members to focus on the product strategy and less the day to day work sequencing "best sellers" for instance to the best positions on the webpages. Review collected by and hosted on G2.com.
It can like any application be a little "funky" at times with time outs and system not recognizing a save Review collected by and hosted on G2.com.
Ways to edit orders at each stage of ordering process. Review collected by and hosted on G2.com.
No return can be processed through sterling. Review collected by and hosted on G2.com.
The ability to see real-time performance data. This gives you the ability to forecast appropriately. Review collected by and hosted on G2.com.
Some challenges with the integration of the system. Review collected by and hosted on G2.com.
I love the B2B integration on IBM Commerce. It really helps us tailor our efforts and data. Review collected by and hosted on G2.com.
The payments within the software could use some updating. Just a few tweaks to ensure more fraud protection. Review collected by and hosted on G2.com.
It´s a must tool if you work on the ecommerce environment. This software allows you to have a lot of different programs in the same place rather than logging in to your separate third-party softwares. Review collected by and hosted on G2.com.
If I have to say something bad, I would say the price is a bit high for small business. Review collected by and hosted on G2.com.
Like most IBM products, IBM CI is smart and provides great values to our business. Review collected by and hosted on G2.com.
When comparing with salesforce, IBM CI doesn't provide the best price. Review collected by and hosted on G2.com.
I really like the global access system that is set in place for client and the company themselves to view business data along with the troubleshooting conflicts and analytics of the business. Review collected by and hosted on G2.com.
The charge can be very costly to many companies and small businesses in the community. Review collected by and hosted on G2.com.
I like that it acts as a merchandising portal, allowing the merchandisers to quickly and easily understand their business. Review collected by and hosted on G2.com.
I wish that I could teach Watson to enable it to learn what insights are most important to our business. Review collected by and hosted on G2.com.
Very easy to create and manage your e-commerce platform. Customer engagement is key and IBM does a good job delivering business value Review collected by and hosted on G2.com.
Sometimes it can be overwhelming with the amount of features Review collected by and hosted on G2.com.
