Best Service Provider to the Costumers. Review collected by and hosted on G2.com.

No Deslike, just using HCL products from a long time. Review collected by and hosted on G2.com.

HCL Commerce is its versatility across B2C and B2B markets. Mainly the user friendly UI/UX and crossover functionalities. Review collected by and hosted on G2.com.

The complexity increases with more added customisation to the HCL commerce platform which results in difficulties in KT or if another new employee has to take over. Review collected by and hosted on G2.com.

It provides the best flexible customization. Also, I love its ability to provide multichannel support. Review collected by and hosted on G2.com.

I have faced difficulty with compatibility when upgrading to a new version. Review collected by and hosted on G2.com.

Faster product delivery and super customer service Review collected by and hosted on G2.com.

Routine delays based on surroundings and weather Review collected by and hosted on G2.com.

The most helpful thing are the intuitive UI and great documentation. Integration with 3rd party library is super easy Review collected by and hosted on G2.com.

There are very few 3rd party integration option, thisthe biggest catch Review collected by and hosted on G2.com.

Can be customized to tailor fit needs of any businesses with various integration options. Review collected by and hosted on G2.com.

Not easy to use & a beginner may feel overwhelmed with the amount of things going on. Review collected by and hosted on G2.com.

Performance, security & user reviews security paramount in e commerce platforms , evaluate features of it measure it with HCl commerce is good. Review collected by and hosted on G2.com.

Cost of ownership, integration challenges & resource intensity Review collected by and hosted on G2.com.

One of the standout features of HCL Commerce is its robust catalog management tools, which allow you to easily add, edit, and organize products in your online store. The platform also offers a range of payment and shipping options, making it easy for customers to purchase products from your store.

In addition to its e-commerce capabilities, HCL Commerce also offers a range of tools for customer relationship management, including support for customer segmentation and targeted marketing campaigns.

Overall, HCL Commerce is a powerful and feature-rich e-commerce platform that is well-suited for businesses of all sizes looking to sell products and services online. Its customization options and robust catalog management tools make it easy to create and manage a successful online store. Review collected by and hosted on G2.com.

There are a few potential disadvantages to using HCL Commerce:

Complexity: HCL Commerce is a feature-rich platform with a wide range of tools and customization options. This can make it complex to set up and use, particularly for those who are not familiar with e-commerce platforms.

Cost: HCL Commerce is a paid platform, and the cost may be prohibitive for some businesses, particularly smaller organizations or those just starting out.

Limited integration options: While HCL Commerce does offer some integration options, it is limited compared to some other e-commerce platforms. This can make it difficult to seamlessly integrate the platform with other tools or systems that your business uses.

Limited customer support: Some users have reported limited customer support options with HCL Commerce, which can be frustrating if you encounter issues or have questions while using the platform.

Limited scalability: HCL Commerce is primarily geared towards large enterprises, and may not be as well-suited for smaller businesses or those with more modest e-commerce needs. This can limit its scalability for certain users. Review collected by and hosted on G2.com.

HCL Commerce is fully integrated, so I don't need to worry about getting discrete software components from different vendors to somehow work together interoperably. Review collected by and hosted on G2.com.

It was somewhat challenging to customize my HCL Commerce setup, and the third-party marketplace for HCL Commerce modules is sorely lacking; if HCL Commerce doesn't support it, it basically can't be done. Review collected by and hosted on G2.com.

* HCL Commerce offers a colossal measure of adaptability while supporting a robust integration structure. This allows us to integrate with various unique back-office systems over standard interfaces and fits well within a highly complex multi-organization B2B and B2C Enterprise. This ability to integrate with components such as various complex external systems and pricing engines is critical. * HCL Commerce offers great support for global organizations running multiple stores, different business units supporting various languages. * One of the key advantages of HCL Commerce is that it brings a lot of structure to an enterprise in terms of its existing rich Commerce model. This means that a lot of the core product model is already defined and known - The advantage of this to high volume, large catalog sites is that execution is more standardized than with other products, making the proposition more legitimate over the long term. Review collected by and hosted on G2.com.

Because of the great flexibility of the product, there is often more than one way to implement a feature, so care must be taken when extending Commerce. * When under IBM, some features were deprecated for integrating with other products like OMS. HCL's roadmap, however, addresses this with core features being reintroduced into the core product itself. * Earlier versions of the product used older technologies like EJBs - These have, however, been replaced when V9 was released in 2017 and V9.x continues to represent a flexible modern architecture. Review collected by and hosted on G2.com.