--- title: GrubHub for Restaurants Reviews meta\_title: 'GrubHub for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 62 reviews by the users' company size, role or industry to find out how GrubHub for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 62 scale: '5' date\_modified: '2026-08-09' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery ---

# GrubHub for Restaurants Reviews & Product Details

Grubhub helps you find and order food from wherever you are. How it works: you type in an address, we tell you the restaurants that deliver to that locale as well as showing you droves of pickup restaurants near you.

* * *

Seller
[GrubHub](https://www.g2.com/sellers/grubhub)
Discussions
[GrubHub for Restaurants Community](https://www.g2.com/products/grubhub-for-restaurants/discuss)
Solution Type

Best-of-Breed

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/grubhub-for-restaurants/pricing)

## Top-Rated Alternatives

[

 ![Uber Eats for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber Eats for Merchants")

Uber Eats for Merchants

4/5(184)

](https://www.g2.com/products/uber-eats-for-merchants/reviews)

[

 ![ChowNow for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChowNow for Restaurants")

ChowNow for Restaurants

4.6/5(73)

](https://www.g2.com/products/chownow-for-restaurants/reviews)

[

 ![DoorDash for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DoorDash for Merchants")

DoorDash for Merchants

4.3/5(65)

](https://www.g2.com/products/doordash-for-merchants/reviews)

[
View All Alternatives
](https://www.g2.com/products/grubhub-for-restaurants/competitors/alternatives)

## User Insights

Average based on 62 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/29/2021

"Love it"

5/5

What do you like best about GrubHub for Restaurants?

Very easy to order and remembers the last orders which saves time if you want to repeat orders Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

It sometimes shows limited restaurants and does not update the location quickly Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

Ordering food by saving time waiting for the food to be ready. It saves time and can quickly do pick up, delivery etc Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Kendra H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kendra H.")
KH

Kendra H.

Small-Business (50 or fewer emp.)

7/6/2020

"Grubhub Review"

2.5/5

What do you like best about GrubHub for Restaurants?

I like that you can search restaurants based on your address which makes it easier if you are someplace other than your own home or if you aren't sure about what there is to eat in the surrounding area. It is also nice that you can filter by pick-up or delivery, by type of food, by dietary restrictions, by delivery speed, and by a particular dish if you are looking for something in particular. I like that you get updates as your food is being prepared and when its on the way. It is also nice that they have listed top national picks, most popular near you, delicious deals, etc. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I recently had an issue with grubhub in which my order was canceled unexpectedly for no reason after waiting for 1.5 hours for food in which the company first tried to blame the restaurant and then proceeded to take credit for the issue by reporting there was a "lack of communication with the driver". It made me hesitant to want to order using grubhub again - not knowing their reliability. Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

If the timing is over an hour do yourself a favor and call both the resturant and grubhub customer care service to figure out which end is having the issues. Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

Sometimes it is nice to order dinner out and it provides all the restaurant options locally, delivery time, and food type. It gives everything in list order and occasionally includes pictures of the dishes which can be very helpful. It provides a nice alternative to calling a restaurant given that they are often very busy and sometimes don't pick up. It is great to have everything written and easily viewable in front of you to know what is in the dishes. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

11/5/2020

"This is a very useful app for online ordering of food"

5/5

What do you like best about GrubHub for Restaurants?

The service and the delivery time is very accurate. Also the service provided at this pandemic time is commendable. The ordered food ins in good condition Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

The tax and delivery fees are comparatively high and sometimes the order is not complete. Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

I have obtained free delivery for one month and that was very nice and the delivery time is very accurate. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

MA

Marc A.

Account Specialist

Small-Business (50 or fewer emp.)

10/23/2019

"Convenient and Quick"

5/5

What do you like best about GrubHub for Restaurants?

You don't have to pay the high gasoline costs and take time away from work to drive out to get lunch when you can have it delivered right to your door. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

There are a huge number of restaurants to choose from but they could add a few more high-end ones in case you're having lunch with a client. Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

Be sure to tip your delivery person. They do a good job and deserve it. Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

Saving time and not having the hassle of getting stuck in traffic. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Vanity V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanity V.")
VV

Vanity V.

Owner 

Restaurants

Mid-Market (51-1000 emp.)

11/6/2019

"Grub Hub review "

5/5

What do you like best about GrubHub for Restaurants?

I love this app because there’s so much food options in one platform and literally have everything you need from Asian to Mexican to Vietnamese and more! Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I dislike the fact that grub hub and seamless are the same thing. it’s very confusing. Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

It’s a seamless delivery experience! Highly recommend! Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

Getting more work done because i get food delivered right to my office! Review collected by and hosted on G2.com.

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11/10/2019
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

10/29/2019

"Easy Food Delivery "

3/5

What do you like best about GrubHub for Restaurants?

I love that you can order food to yourself, no matter where you are. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I don't like that the delivery charge can be pricey. Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

Lower the delivery charge and make the app less bulky to go through. Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

I do not have to leave the office to get food. I can keep working and not risk being hungry. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
GM

Verified User in Marketing and Advertising

Enterprise (\> 1000 emp.)

5/13/2019

"Good product"

5/5

What do you like best about GrubHub for Restaurants?

One of the best products for food delivery service because they’re always concerned with the customer first. I had my food take like an hour to deliver once and they gave me a refund of 15 dollars. They value their customers time and want them to be very satisfied. They usually are on time or before the time that they estimate. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I do not dislike anything about this product. Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

I would definitely recommend this product to anyone wanting fast delivery and good customer service. Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

I am able to receive my lunch food in a timely manner at work so that I am able to continue to work. GrubHub provides excellent customer service and always puts the customers views and values first. Review collected by and hosted on G2.com.

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6/2/2019
Validated ReviewerIncentivizedSource: G2 invite

 ![christine d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "christine d.")
CD

christine d.

Crew Member

Enterprise (\> 1000 emp.)

5/14/2019

"Driver"

5/5

What do you like best about GrubHub for Restaurants?

That I am my own bass and I could spend more time with the kids Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I think they could pay more and they hold us accountable for things that we cant control Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

Work the blocks Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

I quit my job at dunkin donuts and grubhub is really helpful with my Bill's and kids Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

LK

Lenarda K.

CSR

Mid-Market (51-1000 emp.)

1/9/2019

"Grubhub is okay"

5/5

What do you like best about GrubHub for Restaurants?

I like this app because it was one of the first food apps that I use that delivered food in my area. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I don't like the fact that this service does not have many option of restaurants to choose from. The selection is very limited. Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

Service is great but limited restaurants to choose from. Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

This app has made it so we can eat lunch at work as a family. This is a good thing because our company is big but our office location is small like a family. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
GM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

7/28/2019

"Great service"

5/5

What do you like best about GrubHub for Restaurants?

I like having my food delivered when I’m feeling lazy Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I dislike nothing so far- could add more restaurant options Review collected by and hosted on G2.com.

Recommendations to others considering GrubHub for Restaurants:

Use it when you’re hungry and can’t leave for lunch breaks! Review collected by and hosted on G2.com.

What problems is GrubHub for Restaurants solving and how is that benefiting you?

I’m having no problems. Benefits include having food delivered to me easily and quickly Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/grubhub-for-restaurants/pricing)

GrubHub for Restaurants Comparisons

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## Work at GrubHub?

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##### Categories on G2

[Food Delivery](https://www.g2.com/categories/food-delivery-software)[On-Demand Catering](https://www.g2.com/categories/on-demand-catering)

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