--- title: GrubHub for Restaurants Reviews meta\_title: 'GrubHub for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 62 reviews by the users' company size, role or industry to find out how GrubHub for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 62 scale: '5' date\_modified: '2026-08-09' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # GrubHub for Restaurants Reviews & Product Details Grubhub helps you find and order food from wherever you are. How it works: you type in an address, we tell you the restaurants that deliver to that locale as well as showing you droves of pickup restaurants near you. * * * Seller [GrubHub](https://www.g2.com/sellers/grubhub) Discussions [GrubHub for Restaurants Community](https://www.g2.com/products/grubhub-for-restaurants/discuss) Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/grubhub-for-restaurants/pricing) ## Top-Rated Alternatives [ ![Uber Eats for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber Eats for Merchants") Uber Eats for Merchants 4/5(184) ](https://www.g2.com/products/uber-eats-for-merchants/reviews) [ ![ChowNow for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChowNow for Restaurants") ChowNow for Restaurants 4.6/5(73) ](https://www.g2.com/products/chownow-for-restaurants/reviews) [ ![DoorDash for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DoorDash for Merchants") DoorDash for Merchants 4.3/5(65) ](https://www.g2.com/products/doordash-for-merchants/reviews) [ View All Alternatives ](https://www.g2.com/products/grubhub-for-restaurants/competitors/alternatives) ## User Insights Average based on 62 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Tamarah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tamarah B.") TB Tamarah B. Freelance Fashion Blogger & Owner Small-Business (50 or fewer emp.) 12/28/2021 "Get your "Grub" on with GrubHub" 3/5 What do you like best about GrubHub for Restaurants? I like how it has a variety of restaurants for you to choose from. Also, I like the ability able to track your order online. It is pretty straightforward to use. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? I don't have any major dislikes so far. I would say the designs of the website is pretty boring to me. However, that is just based on my personal opinion. Review collected by and hosted on G2.com. Recommendations to others considering GrubHub for Restaurants: I would say compare to similar services and see if Grubhub is right for you. If so, try out the website and select your favorite restaurant. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? I am able to order from my favorite restaurants without the hassle of having to pick up the food myself. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 11/2/2018 "Ordering from Grubhub" 4.5/5 What do you like best about GrubHub for Restaurants? I liked that they serviced the Chicago area and their website is very similar to Seamless. I also liked that it had a first time user discount so I was able to receive $12 off my first order. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? I didn't like that GrubHub didn't specify that the $12 off is after you make a purchase of $15 before taxes. It was a bit misleading. Aside from that I also didn't like that not too many restaurants partner with Grubhub in my area or if they do, they charge a delivery fee that is higher than other competitors in the market. Review collected by and hosted on G2.com. Recommendations to others considering GrubHub for Restaurants: I would definitely tell folks to use GrubHub at least for a trial period. Tons of food options and locations nearby to fulfill the order on time and with good service. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? Benefits are being able to get food delivery on time and at your convenience. Not necessarily solved a business problem but from a consumer standpoint, it's convenient to use. Review collected by and hosted on G2.com. Show More 12/14/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing") UW Verified User in Writing and Editing Small-Business (50 or fewer emp.) 10/15/2021 "Less Than Perfect" 2.5/5 What do you like best about GrubHub for Restaurants? Early in the pandemic, I liked the software - it was easy to use, customer service was decent, lots of options. Things changed in mid 2021, they lost a ot of restaurants. The software worsened - they pushed choices on me that delayed me finding my chosen restaurants. The credit card option kept getting glitchy and switching my choices. Customer service tanked. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? I'd like to be able to store orders and not be forced to empty one to put on another. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? Delivery. Connection. Review collected by and hosted on G2.com. Show More 4/15/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Heather H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather H.") HH Heather H. Vice President Marketing Small-Business (50 or fewer emp.) 3/14/2022 "Great to try new places but Inconsistent drivers, a lot of fees" 3/5 What do you like best about GrubHub for Restaurants? The interface is relatively easy to use. Can find restaurants who can deliver quickly. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? Drivers are supposed to bring delivery to my doorstep but often they just leave it in the lobby of my apartment that has hundreds of residents because they are lazy. And usually this is after tip has submitting and no recourse left. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? I don’t have a car so this is a great way to get food delivered when I don't feel like cooking or when I want to try out a new restaurant that I haven't been to before. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") UA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 12/23/2021 "Get food delivered right to your door!" 4/5 What do you like best about GrubHub for Restaurants? I like that there are a lot of restaurant options available. You can sort and filter restaurants based on the type of food that you want as well as price and distance. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? The upcharge of fees, food and delivery often add up and become very expensive. Some times depending on the driver quality is not consistent and you never know what quality you will get Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? Food delivery during a pandemic when we feel Unsafe or are unable to leave our homes to get food. We are not connected to restaurants and can waste less time going to get food. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 9/2/2021 "If you want food delivery, this is the tool for you!" 5/5 What do you like best about GrubHub for Restaurants? What I like best about GrubHub is the ease of ordering food from such a huge selection of restaurants, with so many choices of dishes and cuisines. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? What I dislike about GrubHub is the reputation that they are gouging small mom and pop restaurants who are struggling to stay afloat, taking away a large percentage of the sales leaving little left behind for the restaurant itself. I'm not sure exactly how this works and what the actual numbers are, however, it is a disfavorable reputation for the company to have and I do order directly from the restaurant whenever possible to avoid them having to pay the fees. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? The most straightforward problem that I have solved with GurbHun is hunger. When you are hungry, use it, and the problem is solved usually within 30 minutes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Small-Business (50 or fewer emp.) 10/19/2021 "Grubhub" 2.5/5 What do you like best about GrubHub for Restaurants? I like that grubhub allows for me to order food without leaving the office. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? I dislike that they have limited options, the worst drivers of all three major services and just all around don't compare to door dash or uber eats. Review collected by and hosted on G2.com. Recommendations to others considering GrubHub for Restaurants: Only use this service if you cant order what you want through doordash or uber eats. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? I use GrubHub occasionally if they have a restaurant that has an exclusive partnership with them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jennifer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer B.") JB Jennifer B. NICU Clinical Dietitian Enterprise (\> 1000 emp.) 1/8/2022 "Terrible service - avoid like the plague" 0/5 What do you like best about GrubHub for Restaurants? They're terrible with unreliable responses and no customer service to speak of Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? Drivers, customer service, business model, you name it Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? They're the worst Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Special Projects Telecommunications Small-Business (50 or fewer emp.) 8/25/2021 "A decent food delivery app" 4/5 What do you like best about GrubHub for Restaurants? I like that I can easily order from the restaurants in town. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? I don't like how many hidden fees there are. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? I was looking for a way to get food in the evening. I found that there are perks with the membership Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 9/7/2021 "GrubHub makes dinner on busy nights easy." 4/5 What do you like best about GrubHub for Restaurants? GrubHub offers quick, easy delivery service for most local restaurants. Review collected by and hosted on G2.com. What do you dislike about GrubHub for Restaurants? There don't seem to be as many restaurant choices on GrubHub as there are on other meal delivery apps. Review collected by and hosted on G2.com. What problems is GrubHub for Restaurants solving and how is that benefiting you? GrubHub helps my family stay in the home without needing to worry about planning and preparing dinner. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/grubhub-for-restaurants/pricing) GrubHub for Restaurants Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0dd7fb2222b3dfe455e90d7606cf76ec/uber-eats-for-merchants.jpg "Product Avatar Image") Uber Eats for Merchants 4/5(184) [ Compare Now ](https://www.g2.com/compare/grubhub-for-restaurants-vs-uber-eats-for-merchants) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "Product Avatar Image") DoorDash for Merchants 4.3/5(65) [ Compare Now ](https://www.g2.com/compare/doordash-for-merchants-vs-grubhub-for-restaurants) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0c22fde99919386a2778d008d914ce06/zomato-for-restaurants.jpg "Product Avatar Image") Zomato for Restaurants 4.7/5(15) [ Compare Now ](https://www.g2.com/compare/grubhub-for-restaurants-vs-zomato-for-restaurants) ## Work at GrubHub? 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