---
title: GrubHub for Restaurants Reviews
meta_title: 'GrubHub for Restaurants Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 62 reviews by the users' company size, role or industry to
  find out how GrubHub for Restaurants works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 62
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: On-Demand Delivery
  url: https://www.g2.com/categories/on-demand-delivery
---


# GrubHub for Restaurants Reviews
**Vendor:** GrubHub  
**Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 62
## About GrubHub for Restaurants
Grubhub helps you find and order food from wherever you are. How it works: you type in an address, we tell you the restaurants that deliver to that locale as well as showing you droves of pickup restaurants near you.




## GrubHub for Restaurants Reviews
  ### 1. Grubhub: user-friendly and easy to work with, depending on restaurant options!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2018

**What do you like best about GrubHub for Restaurants?**

Ease of use: easy to select restaurants and view menu. The app itself is very user friendly and intuitive and updates to tell  you how long delivery will take

**What do you dislike about GrubHub for Restaurants?**

there are many restaurants in my area that deliver that are not on here, can't be used for big catering orders as restaurants don't put their catering menus on the app

**Recommendations to others considering GrubHub for Restaurants:**

Depending on what restaurants you're hoping to order from(not all restaurants that offer delivery or pick-up will be available on the app), and how much food (I prefer using grubhub for small to medium orders - office lunches, etc, and not for large event catering), Grubhub can be an easy way to order food for work!

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

easy catering: overview of menu, and quick order process. No need to spend 30 minutes on the phone.

  ### 2. It Does the Work for You! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zach S. | Senior Officer Specialist , Law Enforcement, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2018

**What do you like best about GrubHub for Restaurants?**

The simplicity of the app. and the different pay options. 

**What do you dislike about GrubHub for Restaurants?**

It doesn’t always give you precise locations to search properly for food in your area. 

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

It provides staff the opportunity to have food delivered at the touch of a button. In our line of work in law enforcement we don’t always have the ability to go out and grab food. This allows it to be quickly delivered to our work location.

  ### 3. Extremely convenient 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2018

**What do you like best about GrubHub for Restaurants?**

I love that I can order my lunch from this third party app,  have it delivered and not have to drive out of my way to pick it up

**What do you dislike about GrubHub for Restaurants?**

I wish there were more restaurants that I could choose from

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

I'm saving tons of money on gas with GrubHub now that I don't have to leave my house or the office to pick up lunch

  ### 4. Easy lunch solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2018

**What do you like best about GrubHub for Restaurants?**

The ease of ordering lunch without having to call or run and pick things up. 

**What do you dislike about GrubHub for Restaurants?**

I dislike the grub hub fees plus leaving tip, it makes lunch a lot more expensive. 

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

The fact that people aren’t leaving work for 30mins to an hour each day. Time spent working has increased since no one has to go out anymore 

  ### 5. Great for finding good food without having to go out searching

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2018

**What do you like best about GrubHub for Restaurants?**

I like that I don't need to go out to have good food. It can be delivered to me!

**What do you dislike about GrubHub for Restaurants?**

It doesn't always have the best deals when compared with some of the other competitors

**Recommendations to others considering GrubHub for Restaurants:**

Definitely worth checking out and trying! This might be a great fit for your company! You won't regret trying

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

This has been very helpful when hosting group meetings or events because it is simple and delivered. This saves us time and energy

  ### 6. Great app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2018

**What do you like best about GrubHub for Restaurants?**

Easy to use, easy to navigate, not complicated to order on

**What do you dislike about GrubHub for Restaurants?**

I don't really dislike anything - it seems to work just fine for me

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

Can order food for everyone in the office together

  ### 7. GrubHub Order Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2018

**What do you like best about GrubHub for Restaurants?**

Easily being able to find food in my area for delivery and take out, all in one site or app, and being able to order. Also the offer for $10 off your first order was helpful and enticing. 

**What do you dislike about GrubHub for Restaurants?**

The variety and availability of food in my area is not great, also the availability of delivery is low - better for my office then my home though. 

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

It helps with planning luncheons and making larger orders with specific needs and want of many or various people. 

  ### 8. Easy delivery 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2018

**What do you like best about GrubHub for Restaurants?**

Grubhub is easy to use especially on mobile devices and helps bring your local restaurants right to your door. 

**What do you dislike about GrubHub for Restaurants?**

It can be difficult to get used to how the app works compared to other apps like it. 

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

I don’t think this software necessarily helps solve business problems but it does make the office more enjoyable. 

  ### 9. Hard to use

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2018

**What do you like best about GrubHub for Restaurants?**

How it involves local businesses getting them to have their customers order online

**What do you dislike about GrubHub for Restaurants?**

Not easy to use. You can't search by the name of the business, only by type of food

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

Grubhub helps with online ordering but it needs some tweaks to make it easier on the end user

  ### 10. Some features not user friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2018

**What do you like best about GrubHub for Restaurants?**

Interface to place orders- it is quite easy to pick the restaurant you want. 

**What do you dislike about GrubHub for Restaurants?**

Delivery tracker- it looks like it is hidden and sometimes does not function well.

**Recommendations to others considering GrubHub for Restaurants:**

You can definitely try it out once and see if you like.

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

Ordering lunches for the team. Some benefits are it is has a good selection of restaurants around and it has timely delivery

  ### 11. Convenience +

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about GrubHub for Restaurants?**

So convenient to just be able to pull up multiple menus online and place an order without sitting on hold or worrying the person on the phone got my order wrong

**What do you dislike about GrubHub for Restaurants?**

Sometimes the menus are kind of limited, also not available in all locations yet

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

Really helpful as a remote admin to order my colleagues luncheons in other locations

  ### 12. A good solution to busy lifestyles

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2018

**What do you like best about GrubHub for Restaurants?**

Convenience is the name of the game for busy working people.

**What do you dislike about GrubHub for Restaurants?**

Just expensive enough to really be financially irresponsible for customers.

**What problems is GrubHub for Restaurants solving and how is that benefiting you?**

Increasing access and availability of food.


## GrubHub for Restaurants Discussions
  - [What is Grubhub business strategy?](https://www.g2.com/discussions/what-is-grubhub-business-strategy)
  - [Why is Grubhub unique?](https://www.g2.com/discussions/why-is-grubhub-unique)
  - [What software does Grubhub use?](https://www.g2.com/discussions/what-software-does-grubhub-use)
  - [What are Grubhub features?](https://www.g2.com/discussions/what-are-grubhub-features)

- [View GrubHub for Restaurants pricing details and edition comparison](https://www.g2.com/products/grubhub-for-restaurants/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-09+19%3A21%3A15+-0500&secure%5Bsession_id%5D=7cab517e-49db-4400-81ce-04cc3ca19aff&secure%5Btoken%5D=2399e9793ac2fec472a25f0fc9941904ef78baa771c7d6a84a5db888445df286&format=llm_user)

## GrubHub for Restaurants Features
**Restaurant App - Food Delivery**
- Restaurant order management
- Restaurant general setting
- Restaurant listings

**User App - Food Delivery**
- Payment processing 
- Real-time Order Tracking
- On-demand Food ordering
- Online Ordering
- Order Processing
- Location Tracking
- Status Tracking
- Delivery Tracking
- Live Tracking
- Activity Tracking
- Inventory Tracking

**Delivery App - Food Delivery**
- Driver Management System
- Driver Earnings and Payments
- Communication and Scheduling
- Mobile Payments
- Online Payments
- Inventory Management
- Dispatch Management
- Kitchen/Menu Management
- Discount Management

**Admin App - Food Delivery**
- Customer Support 
- Centralized Dashboard
- Restaurant Onboarding and Management
- Gift Card Management
- Receipt Management
- Reviews Management
- Promotions Management
- Route Management

**Additional Functionality**
- Reporting/Analytics
- Third-Party Integrations
- Route Optimization
- Barcode/Ticket Scanning
- Customizable Templates
- Customizable Reports
- Generative AI
- Real-Time Reporting
- Loyalty Program
- Customer History
- Reporting & Statistics
- Point of Sale (POS)
- Real-Time Updates
- Customizable Branding
- AI Copilot
- Geolocation
- Order Entry
- Alerts/Notifications
- Real-Time Monitoring
- Food Delivery Dispatching
- SMS Messaging
- Multi-Location
- Real-Time Data
- Mobile Alerts
- Routing
- Geographic Maps
- Real-Time Notifications
- API
- Mobile Access
- Customer Database
- Contact Database
- Multi-Language
- Menu Builder
- Real-Time Analytics
- Restaurant POS
- Online Reservations
- Customer Accounts
- Multi-Channel Marketing
- Email Marketing
- QR Codes
- Mobile Booking
- Website Personalization
- Delivery Estimate
- Point of Sale (POS) Integration

## Top GrubHub for Restaurants Alternatives
  - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews)
  - [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) - 4.6/5.0 (68 reviews)
  - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - 4.3/5.0 (64 reviews)

