--- title: GrubHub for Restaurants Reviews meta_title: 'GrubHub for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how GrubHub for Restaurants works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 62 scale: '5' date_modified: '2026-09-28' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery ---

GrubHub for Restaurants Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 62 real user reviews.

Perceived Cost

$$$$$

GrubHub for Restaurants Reviews (62)

Reviews

GrubHub for Restaurants Reviews (62)

4.1
62 reviews

What do users say?

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Persia A.
PA
Persia A.
Consultant
Small-Business (50 or fewer emp.)
"grubhub delivers"
3.5/5
What do you like best about GrubHub for Restaurants?

it's easy to use on the website. It's easy to search for the restaurant and place orders Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I wish there were more restaurants to be added Review collected by and hosted on G2.com.

Nikki G.
NG
Nikki G.
Solutions Engineer
Mid-Market (51-1000 emp.)
"Convenient Food Delivery"
5/5
What do you like best about GrubHub for Restaurants?

It is easy to use. The platform has a simple to the point interface. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

There really isn't much to dislike. Sometimes the fees are high. Review collected by and hosted on G2.com.

VB
Vikas B.
Mid-Market (51-1000 emp.)
"Incredible user experience. Loved it"
5/5
What do you like best about GrubHub for Restaurants?

Very very user friendly and convenient. Great meal with good services. What else a happy customer wants. The tracking feature is superb. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Seriously i have not came across anything that I don't like about grubhub. No dislikes. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Amazing experience!"
5/5
What do you like best about GrubHub for Restaurants?

Super easy to use especially with my company! They also have amazing customer service! Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I can't think of anything. I have nothing but great feedback! Review collected by and hosted on G2.com.

Aniya C.
AC
Aniya C.
Customer Service Rep
Small-Business (50 or fewer emp.)
"Great"
5/5
What do you like best about GrubHub for Restaurants?

I like how easy it is to navigate the application Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

The customer service is not very helpful and considerate Review collected by and hosted on G2.com.

LM
Leslie M.
Mid-Market (51-1000 emp.)
"Great Platform and User Experience, but not a benefit all employees can utilize"
3/5
What do you like best about GrubHub for Restaurants?

Customer service was incredible, very responsive. Good reporting and easy to use platform. I liked that credits expired and were returned to us if not used. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Users had to create an account, which caused a lot of back-and-forth administration. Not all of our employees could use the benefit, since we increasingly heard from our population that grubhub didn't service their area. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Great UI, but overall experience varies based on your location"
5/5
What do you like best about GrubHub for Restaurants?

Interface is great on the app or web. I love being able to track my delivery in real time. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Too many delivery and service fees if you don't sign up for their monthly subscription. Review collected by and hosted on G2.com.

Rita H.
RH
Rita H.
Junior Web Developer
Small-Business (50 or fewer emp.)
Originally submitted 12/30/2021
"Good time-saving service, but beware of inability to get an order straight with the restaurant."
4/5
What do you like best about GrubHub for Restaurants?

The fact that on a rainy day, I don't have to be concerned about getting wet, catching a chill, or maybe getting the sniffles. I can stay warm and dry indoors and get my meal to come to me! Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I had somewhat of a challenge getting started with this service. At first I thought I had to download the app to use Grub Hub, but since I rely on my laptop to do online financial transactions, (my cell has been hacked more than once), I couldn't as that device wasn't allowed for downloading the app. I figured it out, though, that I could just use the browser, and the pathway to use Grub Hub went rather smoothly after that. Review collected by and hosted on G2.com.

Grant D.
GD
Grant D.
Office Manager
Mid-Market (51-1000 emp.)
"Easy routing of togo orders boosting revenue"
5/5
What do you like best about GrubHub for Restaurants?

The mobile app is easy to navigate for staff. Service increases traffic to our website and has increased our revenue. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Nothing. The app functions as intended and our staff couldn't be happier with the ease of use. Review collected by and hosted on G2.com.

PW
Paymon W.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Extremely poor service. Use an alternative"
0/5
What do you like best about GrubHub for Restaurants?

I can have a nice meal delivered occasionally to treat myself. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Spend almost $50 on a single meal because of high service fees. Order never arrives and the driver ignores me. Have to jump through hoops to receive a refund. This occurs multiple times at random. Review collected by and hosted on G2.com.

Pricing

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