groundcover Features

Collects and curates data insight about the performance and health of a company's system.

Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Ability to project spend based on contracts, usage trends, and predicted growth.

Allows user to track log trends.

Identify and predict anomalies in real-time with outlier detection and uncover root-causes

Analyze both metric and event data on the same platform regardless of source or structure

Search your logs for troubleshooting and open-ended exploration of your data

Create alerts based on search patterns, thresholds for specific log metrics, or other conditions

See your data, in real time, streaming into the system from multiple data sources

Receive data and information in real time

Facilitates communication between users and administrators.

Allows end users to remotely access to company's IT database.

Helps organizations establish, implement, and adhere to ITIL regulation.

Tracks IT assets and financial data.

Integrates all IT service support functions for consistency and accuracy.

Managing inventories and tracking changes to hardware and software configurations

Track and document all activities across devices, networks, and other systems

Allows the IT team to oversee all possible endpoints in a single source of reference.

Automates the updating of security measures on enterprise devices.

Provides cloud backup or disaster recovery solution to protect enterprise data and applications.

Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Identify component attributes like servers, hardware, software, and manage relationships across all services

Create, manage and track all task activities and progression

Track and organize the number of licenses available to the organization

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and manage adherence to policies for any service, product, process, or supplier

Set and monitor service level agreements to ensure timely response and resolution

Manage and track all disruptions and incidents

Monitors database functionality to verify baselines are maintained or exceeded.

Sends alerts via email, text, phone, and more when an incident or issue occcurs.

Captures logs for all database functions to garner greater information around issues or failures.

Monitors database query time for unusual execution times

Manually and/or automatically generates reports covering database performance

Follows database monitoring live information through graphical dashboards

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Active monitoring of systems, applications, or networks

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Active reporting of data and metrics

Track the availability time for a designated network or website over a given period of time

Monitor or audit historical and current transactions to analyze customer account activities

Receive data and information in real time

Consolidate viewing and management of multiple clouds in one solution.

Provide cloud orchestration for setup, configuration, and management.

Optimize cloud performance and integration with disparate systems.

Analyze the performance of Databases

Provides dynamic end-to-end maps of every single transaction.

Automatically adjusts resources base on application usage.

Monitors cloud microservices, containers, kubernetes, and other cloud native software.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Generate real-time depth analytics utilizing event metrics, logging and metadata.

Use custom or pre-built tests for buisness rules. to ensure data quality.

Involves automation capabilities to identify and track issues, failed operations by looking at historical trends.

Complete visibility of the data pipeline, and immediately notifies the data team if any issues. Ensures cross stack visbility.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Monitors performance and statistics related to memory, caches and connections.

Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Constantly monitors system to detect anomalies in real time.

Enables monitoring of security and compliance standards across cloud infrastructure.

Monitor or audit historical and current transactions to analyze customer account activities

Use AI to generate content in the form of text, images, videos, etc.

Analyze the performance of containers

Actively monitor status of work stations either on-premise or remote.

Allows users to track and control cloud spend across cloud services and providers.

Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.

Automatically scales resources based on demand and optimizes for performance and cost.

Provide cost management insights and analytics regarding cloud usage.

Manage vulnerability, access, and protection for multiple clouds.

Manage and control the security aspects of an organization's digital assets, resources, and operations

Back up cloud resources, and offer recovery capabilities for outages and crashes.

Assessment of resource optimization and capacity availability across the environment

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Track, manage and store the applications of potential future members, customers or candidates

Manage budgets, track and optimize spending and align capacity to workload demand

Manage and store data in a database

Track and monitor efficient handling of all changes/transitions

Plan and implement business continuity measures in case of unforeseen events

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Set and monitor service level agreements to ensure timely response and resolution

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Install software updates and bug fixes remotely

Track and manage inventory levels to maintain proper supply

Identify the different type of anomalies and receive alerts.

The data observability environment can be viewed from a single dashboard.

Provides immediate alerts for any anomalies or expected events.

Establishes lineage for the data pipeline - from data warehouse to the data user.

Support integrations with various business applications which support different data processes. Also, integrate with apps to provide alerts.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies users with relevant information and anomalies in a timely manner.

Creates reports outlining log activity and relevant metrics.

Automatically allocates resources to address log anomalies.

Sets a standard performance baseline by which to compare log activity.

Constantly monitors logs to detect anomalies in real time.

Monitor service demand and performance to plan for adequate resources that meet business needs

Automatically allocates resources to optimize loads across servers.

Sets a standard performance baseline by which to compare live server activity.

Measure the actual bandwidth available on a local network (LAN or WiFi)

Ability of the monitoring software to immediately alert the user in case of any issue.

Deploys remedial actions proactively. If this measure fails, then the user is alerted.

Use AI to generate content in the form of text, images, videos, etc.

A record of all activities within the system, including user access, changes made, etc.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify and respond to unexpected problems or failures (ie. "negative events")

Set and monitor service level agreements to ensure timely response and resolution

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage and track all disruptions and incidents

Install software updates and bug fixes remotely

Track and manage adherence to policies for any service, product, process, or supplier

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Track and manage inventory levels to maintain proper supply

Create, manage, and track policies and procedures within an organization

Monitor performance details involving CPU/memory utilization

Tracks and makes accessible data on the health of servers and other network components.

Analyze and gain insights into data in real-time

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Ability to oversee and optimize the operations of a mail server

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Manage assets throughout their lifecycle to optimize profit

Create, design and manage workflows for repetitive tasks

Manage and store data in a database

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Track and manage virtual machines (VMs) running on physical host machines

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze the performance of Databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Notifications that are delivered to users as soon as an event occurs

Track the availability time for a designated network or website over a given period of time

Alter the layout and content of dashboards

Collect and analyze traffic data about website visitors

Active reporting of data and metrics

Notifying as a warning or reminder of a potential or imminent hazard

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Receive and/or send email notifications for urgent updates, requests, or other information

Automatically collect logs from all your services, applications, and platforms

Automate the indexing of machine data that's critical to your operations

See log data in context with automated tagging and correlation

Mix and match data from apps, hosts, containers, services, networks, and more

Visualize log data on dashboards

Drill down and explore data to discover new insights

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alter the layout and content of dashboards

Review data from past periods to reveal recurring tendencies and predict future performance

Graphical representation of data

Captures and analyzes each transaction by users of a website or application in real time.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Supports public, hybrid and private cloud environments.

Software can scale as the enterprises adds more servers to their portfolio virtually.

Allows users to generate text based on a text prompt.

Ingests and processes multiple telemetry types, such as logs, metrics, and traces.

Supports ingestion and standardization of observability data via OpenTelemetry protocol.

Displays relationships between services to visualize system dependencies.

Provides a consolidated view of system-wide telemetry in a single dashboard.

Allows users to explore and visualize distributed traces and span relationships.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Correlates logs, metrics, and traces to surface performance patterns and root causes.

Identifies likely causes of issues using system insights and correlation logic.

Automatically alerts users to anomalies or critical events using contextual data.

Provides observability into containerized workloads and Kubernetes clusters.

Enables observability across public cloud, private cloud, and on-prem environments.

Active monitoring of systems, applications, or networks

Tracks and makes accessible data on the health of servers and other network components.

Analyze the performance of containers

Track and report on everything that happens within the system or network

Forecasts future system issues based on historical performance trends.

Use AI to generate content in the form of text, images, videos, etc.

Uses machine learning to detect unusual behavior across telemetry data.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Makes informed choices based on available data and objectives

Combining data from different sources and providing a unified view

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Determine and plan production capacity based on changing demands

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Determine and plan production capacity based on changing demands

Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.

Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Automatically identify unusual behavior

Interact with data visualization elements, such as charts and graphs, to drill down into data

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Securely stores data to prevent data loss or breaches

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Use AI to generate content in the form of text, images, videos, etc.

Identify component attributes like servers, hardware, software, and manage relationships across all services

Application programming interface that allows for integration with other systems/databases

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Monitor service demand and performance to plan for adequate resources that meet business needs

Access client's system information, including hardware and software configuration, to perform diagnostics

Track and manage task relationships and dependencies

Take actions to troubleshoot issues for networks, devices, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Predict future data based on historical data sets

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Notifications that are delivered to users as soon as an event occurs

Track, manage and store the applications of potential future members, customers or candidates

Manage and store data in a database

Track, monitor and analyse information pertaining to specific applications

Operate multiple applications in a shared environment

View and analyze individual requests received by a database

Organize and manage the accomplishments and development of employees or performance of applications or systems

Define levels of authorization for access to specific files or systems

Track and manage adherence to policies for any service, product, process, or supplier

Review data from past periods to reveal recurring tendencies

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

A chronological record of actions or occurrences within a network, software, or process

Creation and customization of dashboards

Automatically identify systems to be monitored

Arrange tasks based on the level of priority or urgency

Record and follow the progress of every issue

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reallocate existing resources to better utilize capacity

Analyze and gain insights into data in real-time

Track the status over time for a request, process, asset, or transaction

Conduct tracking and assessment of application and device behavior without breaks or interruptions

View and track pertinent metrics to find patterns and gain insights from data

Analyze and gain insights into data in real-time

Record and follow the progress of every issue

Automatically identify unusual behavior

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data

Observe and track the demand, usage, progress or quality of a system, product, or user

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Use AI to generate content in the form of text, images, videos, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Import and export data to and from software applications

Grouping log entries based on similar attributes.

A record of all activities within the system, including user access, changes made, etc.

Filtering incoming messages/alerts and detecting patterns to spot anomalies.

Tools for the systematic analysis of various types of data or statistics

Track and document all activities across devices, networks, and other systems

Collects and aggregates data from various systems within the IT environment

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

A chronological record of actions or occurrences within a network, software, or process

Analyze survey results via statistical testing or crosstabs directly within the software

Compliant with HIPAA, which sets standards for sensitive patient data protection

Predict future data based on historical data sets

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Securely stores data to prevent data loss or breaches

Creation and customization of dashboards

Active monitoring of systems, applications, or networks

System alerts about the need to escalate an issue or request

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Track and report regulatory data to either internal management or external stakeholders

Allow users to access multiple services after entering their login credentials once

Arrange tasks based on the level of priority or urgency

Track the availability time for a designated network or website over a given period of time

Automatically renames, resizes/compresses, archives or deletes old or oversized log files

Notifications that are delivered to users as soon as an event occurs

Track and manage adherence to policies for any service, product, process, or supplier

Log files automatically created for all activities performed by servers, such as a history of web page requests

Manage and track all disruptions and incidents

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Splits and groups log data automatically or according to user-defined rules

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Application programming interface that allows for integration with other systems/databases

Access client's system information, including hardware and software configuration, to perform diagnostics

Alter the layout and content of reports

Active reporting of data and metrics

Create, manage, and track policies and procedures within an organization

Identify and respond to unexpected problems or failures (ie. "negative events")

Discover patch statuses and vulnerabilities

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Receive data and information in real time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Analyze and gain insights into data in real-time

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Information to prevent, understand and identify cyber threats

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Create, design and manage workflows for repetitive tasks

Identify component attributes like servers, hardware, software, and manage relationships across all services

Record and follow the progress of every issue

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Collects and aggregates data from various systems within the IT environment

Take actions to troubleshoot issues for networks, devices, etc.

Manage and track all disruptions and incidents

Identify and analyse the reasons behind accidents

Arrange tasks based on the level of priority or urgency

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Verify the identity of users/devices to enable secure access

Securely stores data to prevent data loss or breaches

Set & manage permission levels based on user roles and restrict access to only authorized individuals

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data is backed up automatically to prevent data loss

View and track pertinent metrics to find patterns and gain insights from data

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Review data from past periods to reveal recurring tendencies and predict future performance

At least a username and password is required to access the system

Assemble applications and processes by dragging over and arranging pre-built components

Define levels of authorization for access to specific files or systems

Creation and customization of dashboards

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Compliant with HIPAA, which sets standards for sensitive patient data protection

Receive system updates as soon as any changes are made

Plan availability and assign specific time slots for tasks and resources

Application programming interface that allows for integration with other systems/databases

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Move from one database to another, or upgrade the version of database software being used

Online portal through which end users can access the system, manage tasks, or obtain information

Plan and implement business continuity measures in case of unforeseen events

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Track and document all activities across devices, networks, and other systems

Automatically create schedules based on business needs or employee availability and qualifications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access client's system information, including hardware and software configuration, to perform diagnostics

Track the status over time for a request, process, asset, or transaction

Alter the layout and content of reports

System alerts about the need to escalate an issue or request

Interact with data visualization elements, such as charts and graphs, to drill down into data

Define network parameters and threshold settings to monitor network health and take necessary precautions

Receive data and information in real time

Receive and/or send email notifications for urgent updates, requests, or other information

Detect areas where test errors occur

Application programming interface that allows for integration with other systems/databases

Track the availability time for a designated network or website over a given period of time

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Creation and customization of dashboards

Import and export data to and from software applications

Define network parameters and threshold settings to monitor network health and take necessary precautions

Record and follow the progress of every issue

Assemble applications and processes by dragging over and arranging pre-built components

View and track pertinent metrics to find patterns and gain insights from data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Arrange tasks based on the level of priority or urgency

Provides a channel for team members to share media files, communicate, and work together

Active reporting of data and metrics

Track, manage and store the applications of potential future members, customers or candidates

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Manage and track all disruptions and incidents

Define levels of authorization for access to specific files or systems

Track the status over time for a request, process, asset, or transaction

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Alter the layout and content of reports

Access client's system information, including hardware and software configuration, to perform diagnostics

Allow users to access multiple services after entering their login credentials once

Create, design and manage workflows for repetitive tasks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and document all activities across devices, networks, and other systems

A chronological record of actions or occurrences within a network, software, or process

Monitor and analyze the performance and status of a server or system/application

Database containing accurate and up-to-date information on all operational services

Track and document all activities across devices, networks, and other systems

Automatically identify unusual behavior

Active monitoring of systems, applications, or networks

Graphical representation of data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Operate multiple applications in a shared environment

Use AI to generate content in the form of text, images, videos, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

Tracks and makes accessible data on the health of servers and other network components.

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Import and export data to and from software applications

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Search and filter data across systems to locate required information by entering keywords or certain criteria

Define levels of authorization for access to specific files or systems

Supports common databases such as MySQL and Oracle

Encrypt data to and from the cloud and on cloud storage devices

Move from one database to another, or upgrade the version of database software being used

A chronological record of actions or occurrences within a network, software, or process

Observe and track the demand, usage, progress or quality of a system, product, or user

A record of all activities within the system, including user access, changes made, etc.

Allow users to access multiple services after entering their login credentials once

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Use AI to generate content in the form of text, images, videos, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Import and export data to and from software applications

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define levels of authorization for access to specific files or systems

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Application programming interface that allows for integration with other systems/databases

Notifications that are delivered to users as soon as an event occurs

Active monitoring of systems, applications, or networks

Streamlining repetitive tasks and activities through automated and predefined workflows