--- title: GROCER Reviews meta_title: 'GROCER Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how GROCER works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 6 scale: '5' date_modified: '2025-03-10' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # GROCER Reviews **Vendor:** Appscrip **Category:** [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery) **Average Rating:** 4.4/5.0 **Total Reviews:** 6 ## About GROCER MULTISTORE GROCERY DELIVERY SOFTWARE & ONLINE GROCERY SHOPPING SOFTWARE Grocer is a one-stop software solution for entrepreneurs aiming to leave a prominent mark on the grocery marketplace business. Inspired by the big players in the category- BigBasket , Amazon Pantry, Grofers & Nature’s Basket, this grocery ecommerce solution has been crafted to provide an all-around solution to the grocery supermarket business. INTUITIVE & INTERACTIVE UI | HIGHLY SCALABLE | 100% CUSTOMIZABLE Picker App Instacart like picking experience. Each buyer generates a shopping list & a shopper shops for them Driver Shift Management For better utilization of driver capacity, and maximizing the number of deliveries on the Walmart Clone. Store Fleet Management Console Allows stores to track the status of deliveries,; create new deliveries for orders via other sales channels. Progressive Web Application For enhanced UX on desktop, tablet, and mobile devices that are fully integrated with the mobile app. Route Optimization Enables drivers to do multiple deliveries. Delivery cost optimisation is done using route optimisation algorithm. Driver Picker Module Driver shops for the order & chat with customer over VOIP calls; suggest alternate products & checkout. Proof Of Purchase Stores print labels with to identify which order belongs to the driver’s customers so the right order is picked up. Proof Of Delivery Driver scans the QRcode during delivery to ensure the right bag is delivered with signature of customer Contactless Covid Proof Delivery The executive can drop the groceries outside the user’s location. A photo is uploaded as proof of delivery. Return Management If a customer wants an item to be returned in case of damage a return order can be generated. Reattempt Delivery If the customer isn’t available for the delivery the driver can re-attempt it later. Requires additional delivery charges. Multiple Pickup & Delivery A driver can do multiple deliveries. The delivery cost optimisation is done using route optimisation algorithm. Fleet Management Console A central dispatcher is set up on the backend and provides an overview of all active stores & orders in real-time. Self Pickup The buyer can preorder a list of groceries and go over personally to the store to pick up the items. Loyalty Points Avail offers and discounts by collecting points on every purchase for a certain order amount. ## GROCER Reviews ### 1. Grocer made life easy **Rating:** 5.0/5.0 stars **Reviewed by:** Soundarya K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about GROCER?** On time dleivery wide range of categories easy to use with great customer support **What do you dislike about GROCER?** No much of negatives for grocer only feature can be improved is the delivery coverage can be expanded **What problems is GROCER solving and how is that benefiting you?** Saves ample amount of time in doing grocery shopping ... because of door delivery ... the amount of hrs spend in shooping can be utilesed fruifully. ### 2. One stop shop for Grocery Shopping **Rating:** 4.0/5.0 stars **Reviewed by:** eilynn f. | Senior Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about GROCER?** It is a one-stop shop for Grocery Shopping. All the essentials in my kitchen can be bought from Grocer. There's no need to go out and do grocery which saves time. **What do you dislike about GROCER?** So far so good but if there is one improvement area, I would suggest them to offer more vouchers and 2x loyalty points for certain items or certain days. That will improve the customer loyalty. **What problems is GROCER solving and how is that benefiting you?** 1. Time-saving- No hassle to go in the store since I can order online 2. Variety- They have a lot of choices 3. Options on delivery- You can choose whether to deliver or pick-up ### 3. Overall good experience. One stop shop for all your necessitites. **Rating:** 3.5/5.0 stars **Reviewed by:** Hamza K. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about GROCER?** Its a one stop shop for all the things you require for your daily life usage. **What do you dislike about GROCER?** One downside i discovered during with grocer is their customer service representatives are too slow in helping customers. **What problems is GROCER solving and how is that benefiting you?** Grocer is solving the major problem specifically for me. Like when i used to buy different things i dont have to visit multiple shops. ### 4. GROCER is the best in terms of service delivery and how they treat their customers **Rating:** 5.0/5.0 stars **Reviewed by:** Wachira D. | Director Of Finance And Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about GROCER?** Customer Service & Quality Products, they are good in what they do. **What do you dislike about GROCER?** Nothing at all, am quite impressed with what they do **What problems is GROCER solving and how is that benefiting you?** Convenience in service delivery. They make life so easy by ensuring everything is at your convenience. ### 5. Used for Ecom application **Rating:** 5.0/5.0 stars **Reviewed by:** Baskar G. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about GROCER?** Ready to use and easy customisation are the best parts **What do you dislike about GROCER?** Can improve the integration stuffs and bring it to latest standards **What problems is GROCER solving and how is that benefiting you?** Ready to go live, categorisation and filters ### 6. Review of GROCER. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2023 **What do you like best about GROCER?** They have best and fresh vegetables that can be purchased from the application. **What do you dislike about GROCER?** I don't have any dislike for this application. **What problems is GROCER solving and how is that benefiting you?** GROCER is very user friendly application and has very good customer service the product listed on the application are very good quality. - [View GROCER pricing details and edition comparison](https://www.g2.com/products/grocer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+21%3A46%3A30+-0500&secure%5Bsession_id%5D=1053eba5-b927-421d-a9b1-cc1ea76364f6&secure%5Btoken%5D=91d5a08a5cce0c0624571c86004548b4e6e16e1b4f019172c58051284ef6db68&format=llm_user) ## Top GROCER Alternatives - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews) - [Onfleet](https://www.g2.com/products/onfleet/reviews) - 4.6/5.0 (137 reviews) - [Instacart Retailer Platform](https://www.g2.com/products/instacart-retailer-platform/reviews) - 4.2/5.0 (67 reviews)