Greater giving is user friendly and easy to navigate. The customer service center is extremely helpful and understanding Review collected by and hosted on G2.com.
Sometimes it can be difficult to find the report you need for a particular export. Review collected by and hosted on G2.com.
The ease of use, ability to track auction bids/winners during large events Review collected by and hosted on G2.com.
The slight learning curve for new users, need to train volunteers prior to use. Review collected by and hosted on G2.com.
The use of recurring donations has been effective in getting board members to donate. Review collected by and hosted on G2.com.
The user interface is not particularly friendly, no ability to change credit card information for a donor online. Review collected by and hosted on G2.com.
Greater Giving is incredibly easy to use and very thorough in making sure you have everything from beginning to end of your event. From an amazing support staff, ease of use database, and extensive reports, you can't go wrong with greater giving. Review collected by and hosted on G2.com.
There really isn't anything that I dislike about greater giving. Review collected by and hosted on G2.com.
The ease of setting the the information for the events - registrations, gifts, tables. Review collected by and hosted on G2.com.
The export is not great and needs to be manipulated to be in a good format for importing into Raiser's Edge. Review collected by and hosted on G2.com.
The live phone auction feature is an amazing feature that makes doing an auction much more enjoyable for guests. Review collected by and hosted on G2.com.
The system can be a bit clunky to work with Review collected by and hosted on G2.com.
I liked that this software managed registration, that the credit card swipers were free, that it was easy to duplicate events, and that it saved the contact information for contributors. Review collected by and hosted on G2.com.
I found the customer service to be lacking. I would get different responses from different people on what we could/could not do. Also, the fees are significantly higher than that of Event Brite, who now is in charge of our events. I didn't think that the website design was professional looking - it was very bland and did not incorporate our brand into it. Review collected by and hosted on G2.com.
Being able to distinguish the donation by the package type Review collected by and hosted on G2.com.
Too much information displayed on the home page Review collected by and hosted on G2.com.
Greater Giving's customer service is excellent - they were helpful every time I reached them by email or phone and were always able to provide me with the information I needed. They also have extensive videos available on their website to give tutorials and info to best use Greater Giving. Review collected by and hosted on G2.com.
There are so many different reporting options, that it took some time to find the report that matched exactly what I was looking for. When this would happen, I would contact customer service giving them my report criteria and they always assisted. Review collected by and hosted on G2.com.
The organization website and GoTime software are very efficient. Review collected by and hosted on G2.com.
I don't like how complicated the system is. Review collected by and hosted on G2.com.
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What do you recommend for nonprofits considering Greater Giving for fundraising?
Averages based on real user reviews.
1 month
10 months
10%
