Greater Giving Reviews & Product Details

Greater Giving helps us with all of our school fundraising events, whether a large-scale auction or a small trivia night. We can quickly sell tickets, host a silent auction, and everything in between! Customer service is also incredibly helpful. Review collected by and hosted on G2.com.

Transferring data to a different database and running reports is a little tricky. Review collected by and hosted on G2.com.

Customer Service reps are so knowledgeable. Review collected by and hosted on G2.com.

It's not intuitive in areas that could be easier. Review collected by and hosted on G2.com.

The GreaterGiving event software has a plethora of useful features in one place. You can sell tickets, import buyers, set them up to bid in an auction, assign seating, manage your auction, process credit cards, and more, all in one place. There are multiple options for how to run your auction, and so many helpful reports available all in one place. For the last 4 years, we have also added their mobile bidding software to our package, which has helped to further streamline our gala fundraiser, eliminating the need to run around and grab auction sheets for 100+ items, and then hastily enter the information before guests want to leave. Eliminating this step has actually freed us up to create other fundraising opportunities during our event! Review collected by and hosted on G2.com.

The system is not as intuitive to use as I wish it were, and sometimes it can be a barrier when bringing in new team members to help with an event. That said, the support team is wonderful, so when I get stuck, help is just a phone call away. Additionally, there have been times when I wish the system would work in a certain way, and it just doesn't. (Example: I would like the fundraising thermometer to include certain items, and it simply will not.) My only other complaint, and it is minor, is that the payment pages look a little dated when compared to other online fundraising platforms, but I have seen improvements in this area recently. Review collected by and hosted on G2.com.

Greater giving is easy to use from both the admin/backend and the customer facing side. Even my less than tech savvy colleagues and donors are able to use this platform with ease. Review collected by and hosted on G2.com.

There are so many feature sometimes it's hard tk remember where they all live! Review collected by and hosted on G2.com.

I love that all of my event elements are available 24/7 at the click of a mouse in real-time regardless of where I am. With the pivoting of Covid 19 in the event industry, the greater giving platform has allowed us to move our auction online in a very user friendly format. We also use Raisers Edge for our organization. GG offers reports which are easily uploaded into RE Review collected by and hosted on G2.com.

There is only one element that I am missing with greater giving and my golf tournament. If tee times were an option, it would be the icing on the cake. Review collected by and hosted on G2.com.

Not only is it a comprehensive program, the service that Greater Giving provides is the best bar none. They are always available to assist. The facets of Greater Giving are numerous.Each time I use the program I learn more and more of the capabilities of it. Review collected by and hosted on G2.com.

Sometimes I can’t find where I am supposed to go to do something. Sometimes the help assistance on line (videos, articles) helps, but I know I can get expert assistance by talking to someone. Review collected by and hosted on G2.com.

The people are Greater Giving are simply the best. Everyone is very friendly and eager to help you out. They know their product very well and in the rare occurrence they don't know an answer, they figure out how to get an answer. They are very quick to respond and I truly love their commitment to customer service. Review collected by and hosted on G2.com.

The back end of the events needs a lot of work. It simply isn't the most intuitive and some complications can occur pretty easily, either overwriting old settings or leading you to think you did something properly and when you get to a different aspect of the auction you realize everything needs to be reworked. However, that challenge is remedied by the excellent customer help that I mentioned earlier. Review collected by and hosted on G2.com.

Greater giving event services helped with our virtual gala and made transitioning from in person to online easy! They helped with volunteers, auction, and made for a smooth event Review collected by and hosted on G2.com.

I loved how friendly and knowledgeable greater giving staff were! They made the event a breeze! Review collected by and hosted on G2.com.

I love how user friendly this platform is. I love how organized it keeps us and how easy it is to run an auction with Greater Giving. We went from a very old database system with paper bid sheets that were entered by hand to mobile bidding. It has been great. Review collected by and hosted on G2.com.

I dislike the lack of customization with the auction website. Review collected by and hosted on G2.com.

Their support team is quick, knowledgeable and courteous. Review collected by and hosted on G2.com.

You cannot rotate a photo once it's been uploaded. So if a donor or a volunteer did not take the photo of the auction item the way GG required it, it showed up sideways in the system. And you didn't know it would be sideways until upload (even if it looks right side up in your phone). So that created some additional set up time. Review collected by and hosted on G2.com.