Grandstream IP Video Phones Reviews & Product Details

As the head of customer service with many agents in different departments, I am able to manage my team with ease and remotely. The clarity of the calls and the video conferencing are unmatched. Grandstream video phones look very presentable and the performance is efficient Review collected by and hosted on G2.com.

Training my team members on the use of the application can be hard at times I believe it can be made simpler for the non tech savvy. Review collected by and hosted on G2.com.

The beautiful colorful screens are my favorite! Review collected by and hosted on G2.com.

While their screens are beautiful, my least favorite aspect of these phones is how difficult they are to set up. Review collected by and hosted on G2.com.

Great UI, that has an easy learning curve

Has a great IVR feature

Call recording feature of all extensions and the GS has its own storage for the calls

Supports multiple extensions at a go

The clarity of the calls is awesome, you can easily back up your settings to restore later as well

you can add different ring groups according to departments you have at work Review collected by and hosted on G2.com.

Not much, only that getting a professional to assist with the 1st time configuration was hard.

The GS wave app can be made better Review collected by and hosted on G2.com.