Grandstream IP Video Phones Reviews & Product Details

It’s a very good brand with an easy-to-use UI. The hardware is also solid, with a modern look and feel. It provides all the features related to voice solutions, along with a global connectivity option. Review collected by and hosted on G2.com.

I didn’t find anything to dislike, because the hardware, video quality, modern design, and all the advanced features are already built into it. Review collected by and hosted on G2.com.

I like that when I get voicemails if I don’t check them on the physical phone, they sent me a email copy of them as well Review collected by and hosted on G2.com.

I don’t like that. I can’t manually add an update my contacts that I have to go through a process where someone else asks them for me. Review collected by and hosted on G2.com.

I have used the phone in my working environment, and it is easy to implement. Customer support is good, providing me with a solution for both internal and outgoing calls. I use this phone daily; all features are easy to integrate into my environment. Review collected by and hosted on G2.com.

As of now, I have used the trial, but maybe the design of the phone. Review collected by and hosted on G2.com.

Numerous features of the Grandstream IP video phones that I admire include high-definition video quality. PTZs is so close to face-to-face, you almost think you had a video chat. Traditional telephoning in the past can compete with this remarkable technology. Myriad of models that are available assures me of finding the one cellphone that exactly meets my needs and my budget. Review collected by and hosted on G2.com.

This range of phones can be the ultimate pain while you find it difficult to set them up. However the initial configuration may need some technical competence and with additional, user-friendliness is not there in the documentation. As a result, I had to depend on various online forums and tech support, through all this to finally get the system to work properly. Review collected by and hosted on G2.com.

The phones connected in a continuous loop and then connected to the camera making the setup very straightforward. Review collected by and hosted on G2.com.

The camera itself was large and awkward and we were using an older model so the image was a bit small. Review collected by and hosted on G2.com.

Easy to use for my customers and very cheap Review collected by and hosted on G2.com.

not on the level of their competitors yet. Review collected by and hosted on G2.com.

I like that for the most part the UCM just works, as do the phones that we have. The UCM has a nice user interface, is fairly easy to get to grips with and the support team have been good to a point. Review collected by and hosted on G2.com.

We were a BETA tester, along with many others for the new Grandstream GDMS/RemoteConnect service, and it was great for being able to easily remotely connect to the UCM/PBX whilst out of the office. More recently, the product has launched and whilst there is a free tier, the next tier up is rather expensive, and the free plan has quite restrictive allowances in place, such as 20 mins max per call for remotely connected users. It is also unclear whether the RemoteConnect address can be used for terminating VoIP Sip Trunks to from our service provider, and when reaching out to support, initially it seemed great whilst they investigated, but then when they hit a wall, they were quick to pass this off as a service provider issue, and I'm still no further forward a month later. Review collected by and hosted on G2.com.

With the easy configuration, you can quickly get into the interface and configure the phone as per your need, the IP assignment worked perfectly fine, and the intuitive UI Review collected by and hosted on G2.com.

The fact that I'm not able to configure multiple lines from different providers, since the configuration is different from each provider does not allow different scenarios Review collected by and hosted on G2.com.

Great phones that are easy to use with SIP/VoIP, supports multiple extensions. Grandstream is well documented and has an great UI that is easy to learn and use. Has excellent audio and video quality that has helped us work well remotely during the covid pandemic. Review collected by and hosted on G2.com.

Nothing much apart from the initial cost of the grandstream infrastructure. Review collected by and hosted on G2.com.

I like that I can install android applications like youtube, Teams, Microsoft outlook, etc. it has an evident audio transmission, and it is easy to set up and install. Review collected by and hosted on G2.com.

Sometimes, updating the firmware could be a tedious take to achieve, especially when I need to set up multiple phones at once. Review collected by and hosted on G2.com.