--- title: Grandstream IP Video Phones Reviews meta\_title: 'Grandstream IP Video Phones Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Grandstream IP Video Phones works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Grandstream IP Video Phones Reviews & Product Details Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop. * * * Seller [Grandstream Networks](https://www.g2.com/sellers/grandstream-networks) Discussions [Grandstream IP Video Phones Community](https://www.g2.com/products/grandstream-ip-video-phones/discuss) Show More ## Top-Rated Alternatives [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/grandstream-ip-video-phones/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![DEEPAK M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DEEPAK M.") DM DEEPAK M. Information Technology Specialist Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 6/5/2026 "Easy-to-Use UI, Modern Design, and Feature-Rich Voice Solutions" 5/5 What do you like best about Grandstream IP Video Phones? It’s a very good brand with an easy-to-use UI. The hardware is also solid, with a modern look and feel. It provides all the features related to voice solutions, along with a global connectivity option. Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? I didn’t find anything to dislike, because the hardware, video quality, modern design, and all the advanced features are already built into it. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? Sometimes I face voice quality issues and call breaks, but in my experience this wasn’t related to the phone or any hardware. It was due to EPBAX and internet issues that I was dealing with. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Latiffany L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Latiffany L.") LL Latiffany L. Sports Photographer Small-Business (50 or fewer emp.) 4/14/2026 "Voicemail-to-Email Makes Messages Easy to Manage" 5/5 What do you like best about Grandstream IP Video Phones? I like that when I get voicemails if I don’t check them on the physical phone, they sent me a email copy of them as well Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? I don’t like that. I can’t manually add an update my contacts that I have to go through a process where someone else asks them for me. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? It helps because all of the funds in the school are integrated, so the extension function in a simple to use, and it helps us to communicate without having to gather in one place Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AD Ankur D. Presales Information Technology and Services Small-Business (50 or fewer emp.) 12/28/2023 "IP video Phone" 4.5/5 What do you like best about Grandstream IP Video Phones? I have use Phoen in my working env, and it is ease for implemt and customer support is good, it give me calling solution internal and outgoing call both i use this phone in my daily use all featurs and is easy to integrate in my env. Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? as of now i have use trial but may be design of phone. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? Calling to customer or office staff is easy for video calling. Review collected by and hosted on G2.com. Show More 7/1/2025 Validated ReviewerIncentivizedSource: G2 invite TA Tara A. HR Analyst Mid-Market (51-1000 emp.) 3/16/2024 "Limited Integration Capabilities" 3.5/5 What do you like best about Grandstream IP Video Phones? Numerous features of the Grandstream IP video phones that I admire include high-definition video quality. PTZs is so close to face-to-face, you almost think you had a video chat. Traditional telephoning in the past can compete with this remarkable technology. Myriad of models that are available assures me of finding the one cellphone that exactly meets my needs and my budget. Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? This range of phones can be the ultimate pain while you find it difficult to set them up. However the initial configuration may need some technical competence and with additional, user-friendliness is not there in the documentation. As a result, I had to depend on various on line forums and tech support, through all this to finally get the system to work properly. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? IP Video Phones provided by Grandstream have been a great surprise for me. The high-definition video starts all meetings and collaborations much more successful. The favorable aspect of their features has also helped to make the communication workflows more efficient by enabling the integration with the existing business systems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Joshua M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua M.") JM Joshua M. Technical Support specialist Mid-Market (51-1000 emp.) 12/28/2023 "The phones/camera did everything we needed it to do although the set up was a bit cumbersome." 3.5/5 What do you like best about Grandstream IP Video Phones? THe phones connected in a continuous loop and then connected to the camera makeing the setup very straight forward Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? The camera itself was large and akward and we were using o=an older model so the image was a bit small. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? Remote conferencing was something we had just begun to do and if was not feasable to have multiple laptop/cameras set up in the same room. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 12/28/2023 "Trialled Grandstream" 3.5/5 What do you like best about Grandstream IP Video Phones? Easy to use for my customers and very cheap Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? not on the level of their compeititors yet. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? Supply Chain issues and Use of phones for clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Markus S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Markus S.") MS Markus S. Software Engineer Computer Software Small-Business (50 or fewer emp.) 9/8/2022 "Great experience to begin with, a little more rocky recently" 4.5/5 What do you like best about Grandstream IP Video Phones? I like that for the most part the UCM just works, as do the phones that we have. The UCM has a nice user interface, is fairly easy to get to grips with and the support team have been good to a point. Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? We were a BETA tester, along with many others for the new Grandstream GDMS/RemoteConnect service, and it was great for being able to easily remotely connect to the UCM/PBX whilst out of the office. More recently, the product has launched and whilst there is a free tier, the next tier up is rather expensive, and the free plan has quite restrictive allowances in place, such as 20 mins max per call for remotely connected users. It is also unclear whether the RemoteConnect address can be used for terminating VoIP Sip Trunks to from our service provider, and when reaching out to support, initially it seemed great whilst they investigated, but then when they hit a wall, they were quick to pass this off as a service provider issue, and I'm still no further forward a month later. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? Being able to fully managed our internal communications (such as our IVR, chat and call queues), helps to lower costs and ensure that we're still able to easily communicate with other members of the team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Edson R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edson R.") ER Edson R. Technical Consultant Accounting Small-Business (50 or fewer emp.) 7/26/2022 "These IP's Grandstream phones are great, not awesome but do all what I expected." 4/5 What do you like best about Grandstream IP Video Phones? With the easy configuration, you can quickly get into the interface and configure the phone as per your need, the IP assignment worked perfectly fine, and the intuitive UI Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? The fact that I'm not able to configure multiple lines from different providers, since the configuration is different from each provider does not allow different scenarios Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? There are no real business problems, in fact, the IP Phone is enough for basic business needs, it seems like it is not designed for big companies, since big companies need multiple lines form different providers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kariuki P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kariuki P.") KP Kariuki P. ICT Systems Operations Engineer Mid-Market (51-1000 emp.) 7/15/2021 "Grandstream, best teleconferencing solution" 4/5 What do you like best about Grandstream IP Video Phones? Great phones that are easy to use with SIP/VoIP, supports multiple extensions. Grandstream is well documented and has an great UI that is easy to learn and use. Has excellent audio and video quality that has helped us work well remotely during the covid pandemic. Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? Nothing much apart from the initial cost of the grandstream infrastructure. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? Teleconferencing with team members at different locations and those working remotely has made workflow efficient. Offering technical assistance has been made easy with no need of moving to different company branches Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![OLUWATOBI ADETUNJI A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OLUWATOBI ADETUNJI A.") OA OLUWATOBI ADETUNJI A. IT Infrastructure Technician Enterprise (\> 1000 emp.) 9/6/2021 "Video calling just got better with Grandstream VOIP video Phones" 3.5/5 What do you like best about Grandstream IP Video Phones? I like that I can install android applications like youtube, Teams, Microsoft outlook, etc. it has an evident audio transmission, and it is easy to set up and install. Review collected by and hosted on G2.com. What do you dislike about Grandstream IP Video Phones? Sometimes, updating the firmware could be a tedious take to achieve, especially when I need to set up multiple phones at once. Review collected by and hosted on G2.com. What problems is Grandstream IP Video Phones solving and how is that benefiting you? VOIP call, Local and Inter station calls Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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