Goodworld

By Goodworld

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Goodworld Reviews & Product Details

Goodworld Integrations

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Goodworld Reviews (19)

Reviews

Goodworld Reviews (19)

4.7
20 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its user-friendly interface and excellent customer support, making it easy for nonprofits to set up campaigns and track donations. Many appreciate the responsive team that addresses questions promptly, enhancing their overall experience. A common limitation noted is the desire for lower fees on donations, which some users feel could better support their organizations.

Pros & Cons

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Jenn T.
JT
Systems Manager
Mid-Market (51-1000 emp.)
"A+ Service from Goodworld"
What do you like best about Goodworld?

Goodworld offers fantastic features, but what truly sets them apart is their incredible team. They’re always responsive and ready to support us whenever questions arise. We've completed one phase of our implementation, focused on something we use daily, and the setup was seamless. I really appreciate how versatile and easy Goodworld is to use. It’s become an essential part of our workflow. Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

There's not much to dislike about Goodworld, especially if issues arise, they are there to help out as quickly as possible :) Review collected by and hosted on G2.com.

JR
Database Manager
Small-Business (50 or fewer emp.)
"Goodworld is a must-have for United Ways!"
What do you like best about Goodworld?

Goodworld has raised our online giving bar by leaps and bounds. Everything is customizable and our partner organizations love having their own giving link, access to real-time donations and customizable giving pages. Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

Goodworld is lacking little, but a seating chart in the Events section would be lovely. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Great start with a knowledgeable team"
What do you like best about Goodworld?

We're in the early stages of working with this team, and they've already impressed us with their knowledge and responsiveness. They've taken the time to answer all our questions thoroughly, and it's clear they care about getting things right from the start. Looking forward to what’s ahead! Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

One thing we’d love to see improve is a bit more proactive communication on timelines and next steps, just to help us stay aligned as things move forward.

Overall, we're excited to continue working together! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Goodworld is a GOOD Choice!"
What do you like best about Goodworld?

We have been working with Goodworld for several years using their Spare Change program. It provides us with a great way to receive microdonations. The Goodworld team is amazing! Super responsive and always providing excellent communication and service. They're a delight to work with! Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

As a small nonprofit, we would of course always prefer fewer fees taken from donations. Review collected by and hosted on G2.com.

Bishop B.
BB
Executive Director
Small-Business (50 or fewer emp.)
"I Love Goodworld"
What do you like best about Goodworld?

I love how Goodworld is easy and user friendly. There donation pages are well designed and look professional. Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

The wait time for navigating needs to be quicker. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Helpful Tool with Robust Reporting and Functionality"
What do you like best about Goodworld?

The reporting dashboards and filters are helpful to track progress against goals. Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

I understand fees and it's reasonable, but I wish that the admin fee was cheaper for non-profits so we could retain more for our clients. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Very handy for multiple campaigns and events"
What do you like best about Goodworld?

We get the best data about our donors when they use goodworld over other processors Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

The wait/loading time in between navigations Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market (51-1000 emp.)
"Easy to Use"
What do you like best about Goodworld?

Very user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

It would be nice if the event area allowed for budget features. Review collected by and hosted on G2.com.

DL
Development Manager
Small-Business (50 or fewer emp.)
"Our non-profit loves Goodworld!"
What do you like best about Goodworld?

We love its user friendly platform and how you can customize and tailor your deisgn to fit your branding. We also LOVE our rep Brittany. She is always available and ready to help if we have any questions. Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

I would love if we were able to manipulate the "blocks" to be able to create more aesthetically pleasing pages. Review collected by and hosted on G2.com.

WA
Community Engagement Manager
Mid-Market (51-1000 emp.)
"Goodworld has made our jobs easier and more efficient!"
What do you like best about Goodworld?

Goodworld is a great user-friendly platform. The customer support they provide to our organization is top-notch. They are always looking for ways in which they can grow and improve the platform which makes great sense in the evolving world we live in. Review collected by and hosted on G2.com.

What do you dislike about Goodworld?

I don’t really have any dislikes. The only time I have trouble with something is creating the appropriate graphics that work across all devices, especially mobile devices. It can be a bit cumbersome. Review collected by and hosted on G2.com.

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Goodworld Features
Reporting
Interoperability
Performance
Visualization
Dashboard
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Goodworld