# Goodworld Reviews **Vendor:** Goodworld **Category:** [Corporate Social Responsibility (CSR) Software](https://www.g2.com/categories/corporate-social-responsibility-csr) **Average Rating:** 4.7/5.0 **Total Reviews:** 20 ## About Goodworld Goodworld is a social impact platform for companies and nonprofits. Launch, manage, and measure your CSR and ESG programs with easy to use tools for purpose-driven business. Your social impact platform engages employees and customers with the causes they care about. Through donations, volunteering and impact rewards, your people can take action on social justice, climate change, education, mental health and other important issues in support of over 1.7 million vetted nonprofits. Our customer support is world class and our approach is data driven, multiplying your impact with every dollar given. Goodworld is a leader in CSR and Social Impact software. Empower your employees, customers and communities to drive positive social change together using our secure (PCI level 4 compliant) platform. Grow your bottom line with purpose and impact, you can actually measure. Goodworld’s solutions: Employee engagement and retention Customer engagement Rewards and loyalty Rapid response Impact reporting Goodworld’s features: Giving and Matching Volunteering Rewards Events and Auctions Integrations Learn more at goodworldnow.com ## Goodworld Pros & Cons **What users like:** - Users find Goodworld to be **easy to use and user-friendly** , enhancing their online giving experience significantly. (4 reviews) - Users praise Goodworld's **amazing customer support** , highlighting their responsiveness and excellent communication throughout the process. (3 reviews) - Users love the **excellent communication and service** from Goodworld, enhancing their donations management experience significantly. (2 reviews) - Users love the **easy and user-friendly donation process** of Goodworld, appreciating its professional design and excellent support. (2 reviews) - Users value the **customizable features** of Goodworld, enhancing online giving and improving partner organization experiences. (1 reviews) - Contributions Ease (1 reviews) - Customization (1 reviews) - Ease of Setup (1 reviews) - Flexibility (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users feel the **admin fees are expensive** , wishing for lower costs to benefit their nonprofit clients more effectively. (2 reviews) - Users find the **limited functionality** of Goodworld problematic due to slow navigation and long wait times. (2 reviews) ## Goodworld Reviews ### 1. A+ Service from Goodworld **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn T. | Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Goodworld?** Goodworld offers fantastic features, but what truly sets them apart is their incredible team. They’re always responsive and ready to support us whenever questions arise. We've completed one phase of our implementation, focused on something we use daily, and the setup was seamless. I really appreciate how versatile and easy Goodworld is to use. It’s become an essential part of our workflow. **What do you dislike about Goodworld?** There's not much to dislike about Goodworld, especially if issues arise, they are there to help out as quickly as possible :) **What problems is Goodworld solving and how is that benefiting you?** Goodworld is helpful for our workplace campaigns and easy to use when we have our events! ### 2. Goodworld is a must-have for United Ways! **Rating:** 4.5/5.0 stars **Reviewed by:** Jaimie R. | Database Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Goodworld?** Goodworld has raised our online giving bar by leaps and bounds. Everything is customizable and our partner organizations love having their own giving link, access to real-time donations and customizable giving pages. **What do you dislike about Goodworld?** Goodworld is lacking little, but a seating chart in the Events section would be lovely. **What problems is Goodworld solving and how is that benefiting you?** As a Local United Way agency, our fundraising is different than most non-profits. The Goodworld team seeks to understand our needs and responds quickly with fixes and updates. ### 3. Great start with a knowledgeable team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Goodworld?** We're in the early stages of working with this team, and they've already impressed us with their knowledge and responsiveness. They've taken the time to answer all our questions thoroughly, and it's clear they care about getting things right from the start. Looking forward to what’s ahead! **What do you dislike about Goodworld?** One thing we’d love to see improve is a bit more proactive communication on timelines and next steps, just to help us stay aligned as things move forward. Overall, we're excited to continue working together! **What problems is Goodworld solving and how is that benefiting you?** They're making it much easier for us to streamline by combining multiple platforms into one, which will be a huge help for our team. ### 4. Goodworld is a GOOD Choice! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2025 **What do you like best about Goodworld?** We have been working with Goodworld for several years using their Spare Change program. It provides us with a great way to receive microdonations. The Goodworld team is amazing! Super responsive and always providing excellent communication and service. They're a delight to work with! **What do you dislike about Goodworld?** As a small nonprofit, we would of course always prefer fewer fees taken from donations. **What problems is Goodworld solving and how is that benefiting you?** We specifically benefit from the Spare Change program, which provides donors an easy way to give back. ### 5. I Love Goodworld **Rating:** 4.0/5.0 stars **Reviewed by:** Bishop B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Goodworld?** I love how Goodworld is easy and user friendly. There donation pages are well designed and look professional. **What do you dislike about Goodworld?** The wait time for navigating needs to be quicker. **What problems is Goodworld solving and how is that benefiting you?** Easy use for donors. ### 6. Helpful Tool with Robust Reporting and Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Goodworld?** The reporting dashboards and filters are helpful to track progress against goals. **What do you dislike about Goodworld?** I understand fees and it's reasonable, but I wish that the admin fee was cheaper for non-profits so we could retain more for our clients. **What problems is Goodworld solving and how is that benefiting you?** It's integrated with Salesforce which is really helpful for tracking donors. The dashboards are also really user friendly. ### 7. Very handy for multiple campaigns and events **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Goodworld?** We get the best data about our donors when they use goodworld over other processors **What do you dislike about Goodworld?** The wait/loading time in between navigations **What problems is Goodworld solving and how is that benefiting you?** We get the data we need about donors that allows us to do additional research ### 8. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Goodworld?** Very user friendly and easy to navigate. **What do you dislike about Goodworld?** It would be nice if the event area allowed for budget features. **What problems is Goodworld solving and how is that benefiting you?** Helping us to accept event registrations and donations to the institution. ### 9. Our non-profit loves Goodworld! **Rating:** 4.5/5.0 stars **Reviewed by:** Danica L. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Goodworld?** We love its user friendly platform and how you can customize and tailor your deisgn to fit your branding. We also LOVE our rep Brittany. She is always available and ready to help if we have any questions. **What do you dislike about Goodworld?** I would love if we were able to manipulate the "blocks" to be able to create more aesthetically pleasing pages. **Recommendations to others considering Goodworld:** I recommend this product to any nonprofit or small business. **What problems is Goodworld solving and how is that benefiting you?** We are able to post directly to our website without having to involve website developers which is a huge plus. We also are able to easily share on our link tree and via social media which helps us reach a wider audience! ### 10. Goodworld has made our jobs easier and more efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney A. | Community Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Goodworld?** Goodworld is a great user-friendly platform. The customer support they provide to our organization is top-notch. They are always looking for ways in which they can grow and improve the platform which makes great sense in the evolving world we live in. **What do you dislike about Goodworld?** I don’t really have any dislikes. The only time I have trouble with something is creating the appropriate graphics that work across all devices, especially mobile devices. It can be a bit cumbersome. **Recommendations to others considering Goodworld:** If the platform doesn't have a function you need, don't hesitate to ask the Goodworld team. They are constantly looking to grow their platform. **What problems is Goodworld solving and how is that benefiting you?** Our organization has increased our peer-to-peer fundraising efforts due to the simplicity of this platform. We have been able to offer giving pages for a variety of needs from something as large as statewide campaigns to birthday fundraisers. ### 11. Goodworld is easy to use for both customer and donor **Rating:** 5.0/5.0 stars **Reviewed by:** Susan P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about Goodworld?** We have been so satisfied with the ease of setting up events and the quality of the webpage. Our donors have also found the site easy to use and are comfortable sharing their information there. A big bonus is the customer service we have consistently received from Goodworld. As a small organization, every bit of help is appreciated. **What do you dislike about Goodworld?** I look forward to the day that Goodworld has a peer to peer fundraising section for our 5ks! **What problems is Goodworld solving and how is that benefiting you?** The biggest problem solved is the time required to set up events and fundraisers. It is a quick and easy process which is so appreciated. The other problem we consistently faced was donor comfort in making online donations. We have received consistently positive feedback from donors once we switched to Goodworld. ### 12. Goodworld gave our organization many easy-to-use tools for digital fundraising that we didn't have! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Goodworld?** SCIDpda has had very good experiences working with Goodworld's customer service and backend team to find accommodations on limitations in the interface/software and features not yet available. Questions are answered and addressed in a timely manner. As we re-enter the world of in-person fundraising via events and galas, we will continue to use Goodworld to represent our fundraising campaigns digitally. **What do you dislike about Goodworld?** Wish there was integration software for in-person events. **Recommendations to others considering Goodworld:** Use Goodworld if your goal is to raise money online. Of course, no donation software will work if you can't tell a good story or know what a compelling photo looks like -- so make sure you have that stuff when you create your digital campaigns. **What problems is Goodworld solving and how is that benefiting you?** Goodworld has been an important tool for our organization to scale up our fundraising digitally. During COVID-times when our organization has had to rely on fundraising online rather than our traditional in-person fundraising venues, we've made good use of Goodworld's donation and event page creation tools to showcase our community's stories, digital campaigns, peer-to-peer campaigns, and virtual events for the broader public. ### 13. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Linda K. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2022 **What do you like best about Goodworld?** I like how easy using Goodworld is for everyone who uses it. If I have a question it is answered very promptly. I appreciate having someone to ask that is very receptive and available. **What do you dislike about Goodworld?** There really isn't anything that I dislike. The staff is very friendly and the program is easy to use. **What problems is Goodworld solving and how is that benefiting you?** The problem we solved was having fundraising pages all in one area. It does a great job of showing you how your fundraising is doing. ### 14. Goodworld makes online giving easy for small nonprofits! **Rating:** 5.0/5.0 stars **Reviewed by:** Kitty G. | Executive Director **Reviewed Date:** April 06, 2022 **What do you like best about Goodworld?** It's very user friendly in setting up landing pages and campaigns, and the look meshes well with our website. which is in wordpress. Donations are easy to track, and the recurring donations work just fine. **What do you dislike about Goodworld?** I'd like to be able to set up discounts for tickets or VIP codes on events. that's a challenge. Also, we need to be able to add accounts to contacts who may not have email so we can more easily process event participation. **What problems is Goodworld solving and how is that benefiting you?** Making online giving for our supporters easier is a huge plus. Tracking their gifts works well for updating into QB. It's definitely a time saver in being able to update campaign content, ### 15. Using Goodworld **Rating:** 4.0/5.0 stars **Reviewed by:** Lara P. | Sr. Director of Development **Reviewed Date:** April 21, 2022 **What do you like best about Goodworld?** The customer service is excellent. I like that they also offer several features such as Spare Change, anonymous giving, paying for transaction fees, and e-cards as well as the peer to peer giving side. The platform is very robust. **What do you dislike about Goodworld?** Some things aren't as intuitive as I'd prefer so it takes us longer to create the campaigns, pages and customizations we need. **What problems is Goodworld solving and how is that benefiting you?** We use Goodworld as an online donation platform and peer to peer platform. As donations continue to move online, it's critical that we have a platform that looks good, is user-friendly, and offers several options for us and our donors. ### 16. Easy to manage and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine R. | Donor Alumni Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Goodworld?** The Goodworld platform is easy to use and Richie is quick to respond if you have questions. We were able to track donations and auction information effectively! **What do you dislike about Goodworld?** No dislikes to report. We just added peer-to-peer to our capability. Seems easy to set up. We're excited to use the platform to utilize its fullest capabilities. **What problems is Goodworld solving and how is that benefiting you?** We only have good information to report at this time. Our Auction was successful and we also liked the automated receipts! ### 17. Growing with Goodworld **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon R. | Founder **Reviewed Date:** April 05, 2022 **What do you like best about Goodworld?** The most helpful component of the platform for us is the peer to peer fundraising process. **What do you dislike about Goodworld?** There isn't really anything to dislike. Some great new features I'm sure are coming and we like that we get to grow with Goodworld as our needs grow they answer the call. **What problems is Goodworld solving and how is that benefiting you?** It's beautiful to see our success in fundraising on the dashboard upon logging in. We are also able to start challenges among our supporters to have fun with making education a part of every holds life. ### 18. Grateful for Goodworld **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | Board Member **Reviewed Date:** April 04, 2022 **What do you like best about Goodworld?** Both the technology and the support team at Goodworld are fantastic and easy to engage. **What do you dislike about Goodworld?** I haven't experienced any downsides of the platform. **What problems is Goodworld solving and how is that benefiting you?** We are using Goodworld to raise money to save a historic site. It's critical for us to be able to make it easy for our donors to have a credible easy to use site where they can track our progress. ### 19. Great platform for Good -Goodworld! **Rating:** 5.0/5.0 stars **Reviewed by:** May S. | Founder, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Goodworld?** Easy to use! Great customer support. And I was so slick at how quickly they implemented it, took less than a day. **What do you dislike about Goodworld?** Nothing. We will be looking to grade our features as our organization grows. **What problems is Goodworld solving and how is that benefiting you?** Fundraiser, Donation page, Email receipts... ### 20. It is a GREAT world using Goodworld! LOVE LOVE LOVE it **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Director of Phlianthropy **Reviewed Date:** March 16, 2022 **What do you like best about Goodworld?** Great customer service, very simple to use **What do you dislike about Goodworld?** I still have to import a campaign into MailChimp or Constant Contact **What problems is Goodworld solving and how is that benefiting you?** AMAZING benefits. I can now use text to donate, create campaigns, see who donated, and give to many different charities. I love it! ## Goodworld Discussions - [What is Goodworld used for?](https://www.g2.com/discussions/what-is-goodworld-used-for) - [View Goodworld pricing details and edition comparison](https://www.g2.com/products/goodworld/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A25%3A14+-0500&secure%5Bsession_id%5D=bf2df655-cfe4-41b0-ad43-3e0335b1ec75&secure%5Btoken%5D=7911588a0c345e9dda8c15a65f4133b95861ca35f7bc1790159ac5b99e56716a&format=llm_user) ## Goodworld Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Goodworld Features **Basics** - Reporting - Interoperability - Performance **Data** - Visualization - Dashboard **Additional Functionality** - Cloud - Mobility ## Top Goodworld Alternatives - [Benevity](https://www.g2.com/products/benevity/reviews) - 4.7/5.0 (173 reviews) - [Millie](https://www.g2.com/products/millie/reviews) - 4.7/5.0 (169 reviews) - [onHand](https://www.g2.com/products/onhand/reviews) - 4.5/5.0 (172 reviews)