
It has a dedicated account manager that helps us regarding the product/services. Review collected by and hosted on G2.com.
Sometimes the app is buggy. Needs to reconnect to activate VPN. Review collected by and hosted on G2.com.

It has a dedicated account manager that helps us regarding the product/services. Review collected by and hosted on G2.com.
Sometimes the app is buggy. Needs to reconnect to activate VPN. Review collected by and hosted on G2.com.

Easy to install and monitor team
It provides a team membership Review collected by and hosted on G2.com.
Nothing to write about. Maybe they can consider reduced prices for long-term users. Review collected by and hosted on G2.com.
1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly
2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once Review collected by and hosted on G2.com.
Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app. Review collected by and hosted on G2.com.

Fast, Reliable and excellent support. Multiplatforms suppoort for Windows, Mac, IOS, Android, Chromebook..etc Review collected by and hosted on G2.com.
Little bit expensive Torubleshooting is not easy Review collected by and hosted on G2.com.

It activates automatically, I can have a fixed connection. Review collected by and hosted on G2.com.
Log out of the session. Sometimes, without reason, it logs out of the started session. Then it brings errors when accessing like "this group does not exist", "this user does not exist". Review collected by and hosted on G2.com.
I have used the service for my work, since I require a fixed public VPN, and until now there was no service that met what I needed, since I tried the service it has worked fine and without problems. Review collected by and hosted on G2.com.
So far I have had no problems with the service, the support is very good. Review collected by and hosted on G2.com.
1. Very nice interface
2. Easy to administrate and install
3. Customer Service is very prompt and respond quickly
4. Its amazing for every day use Review collected by and hosted on G2.com.
1. There have been some issues with their IPs being flagged as VPNs by some websites.
2. There are a limited amount of IP locations in USA Review collected by and hosted on G2.com.
In our Scenario, Dedicated IP is very useful, gives us security. Review collected by and hosted on G2.com.
Some time GoodAccess VPN client keeps showing connecting and by any way we are not able to connect, it only works after restarting the system. It also does not work by changing the protocol. Review collected by and hosted on G2.com.
The application installation for both Windows and Mac stations has been very easy and provides the users with a simple GUI that simply works so that our employees don't need to think about it. From the IT side, this application functions reliably and simply, doing exactly what it advertises, with no impactful downtime in the 2+ years we've been using it as an organization to provide a secure Endpoint as needed for some remote management on other platforms. Review collected by and hosted on G2.com.
I can't honestly come up with any reason to complain about this software, the administration console, nor any of our interactions with the company directly when submitting inquiries and looking to expand our licensing with the app. Very responsive company with a sound, stable product. Review collected by and hosted on G2.com.

Definitely useful for a remote team like us, located in different countries. I am based in Argentina, and there is a client from our agency that usually blocks IPs from countries outside the US. I had tried 3 different VPNs and I couldn't access with any of them. Until I tried GoodAccess, and it worked out smoothly.
Also, its stability is what stands out the most - I've been able to maintain a consistent and strong connection, making remote work smooth, unlike other VPNs that I have tried in the past. The interface is user-friendly and easy to navigate. Review collected by and hosted on G2.com.
So far, it's all positive and no negatives, which is quite a feat for any VPN service in my book. Some say the price is a bit high. But I think the price is reasonable because it allows your international team to use the same Static IP. Review collected by and hosted on G2.com.
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