Generated from real user reviews
See Related User Reviews
Kassebaum G.
Small-Business (50 or fewer emp.)
3.5/5
"Tailored for B2B, Despite Navigation Hurdles"
What do you like about GoldMine?
I like that GoldMine is a B2B sales-first CRM that doesn't force us to adapt our complex enterprise sales workflows to a generic tool. It's built excl
See Related User Reviews
Kassebaum G.
Small-Business (50 or fewer emp.)
3.5/5
"Tailored for B2B, Despite Navigation Hurdles"
What do you like about GoldMine?
I like that GoldMine is a B2B sales-first CRM that doesn't force us to adapt our complex enterprise sales workflows to a generic tool. It's built excl
See Related User Reviews
Kassebaum G.
Small-Business (50 or fewer emp.)
3.5/5
"Tailored for B2B, Despite Navigation Hurdles"
What do you like about GoldMine?
I like that GoldMine is a B2B sales-first CRM that doesn't force us to adapt our complex enterprise sales workflows to a generic tool. It's built excl
See Related User Reviews
Kassebaum G.
Small-Business (50 or fewer emp.)
3.5/5
"Tailored for B2B, Despite Navigation Hurdles"
What do you like about GoldMine?
I like that GoldMine is a B2B sales-first CRM that doesn't force us to adapt our complex enterprise sales workflows to a generic tool. It's built excl
See Related User Reviews
Anand N.
Mid-Market (51-1000 emp.)
3.0/5
"SOFTWARE IS GOOD MUST TRY"
What do you like about GoldMine?
I am able to manage my all transaction in proper manner
See Related User Reviews
Michael B.
Small-Business (50 or fewer emp.)
4.0/5
"GoldMine Review"
What do you dislike about GoldMine?
Email integration with Exchange Online.
See Related User Reviews
Kassebaum G.
Small-Business (50 or fewer emp.)
3.5/5
"Tailored for B2B, Despite Navigation Hurdles"
What do you dislike about GoldMine?
Dense, non-intuitive navigation: The desktop UI has a steep learning curve for new reps—data is displayed in dense spreadsheets/forms, and common task
See Related User Reviews
Kassebaum G.
Small-Business (50 or fewer emp.)
3.5/5
"Tailored for B2B, Despite Navigation Hurdles"
What do you dislike about GoldMine?
Dense, non-intuitive navigation: The desktop UI has a steep learning curve for new reps—data is displayed in dense spreadsheets/forms, and common task
See Related User Reviews
Anand N.
Mid-Market (51-1000 emp.)
3.0/5
"SOFTWARE IS GOOD MUST TRY"
What do you dislike about GoldMine?
UI and UX must be improved as per my understanding
See Related User Reviews
Kassebaum G.
Small-Business (50 or fewer emp.)
3.5/5
"Tailored for B2B, Despite Navigation Hurdles"
What do you dislike about GoldMine?
Dense, non-intuitive navigation: The desktop UI has a steep learning curve for new reps—data is displayed in dense spreadsheets/forms, and common task
how much info per customer you could have for the person Review collected by and hosted on G2.com.
the lack of integration with other apps and the costs to have the product Review collected by and hosted on G2.com.
I became the #1 GoldMine Solutions Partner worldwide because of how we use GoldMine, not just sell it. I can do more in "one click" than most people can imagine. Sure, GoldMine isn't as slick and modern looking, or a "cloud" application, but neither of those aspects prevent you from achieving amazing results. There are applications costing twice as much that are not as feature-rich. Review collected by and hosted on G2.com.
There is so much more that is possible with GoldMine, but we need the manufacturer to accelerate development. Fortunately, I believe things are happening. Review collected by and hosted on G2.com.
It's a quite robust CRM and provides a better control to the enterprise. Review collected by and hosted on G2.com.
I think the interface is not as good as Salesforce Review collected by and hosted on G2.com.
I like how they don't complicate things. Review collected by and hosted on G2.com.
I don't like how slow it can be at times. Review collected by and hosted on G2.com.
Goldmine experiences and I like for Goldmine's features. No need to customize the app, especially for CRM. Review collected by and hosted on G2.com.
AFAIK, Goldmine doesn't have a representative office in Indonesia. Review collected by and hosted on G2.com.
The database architecture I liked the most Review collected by and hosted on G2.com.
The bugs which are there in the older version are still not resolved Review collected by and hosted on G2.com.
It can be used by unlimited users and helps to collect all e-mails, notes, documents etc. in one program so that no e-mail conversation is gone just by an employee leaving the company or similar. Review collected by and hosted on G2.com.
The search results could be improved; right now you have to select what you search for - I'd prefer if you enter a word, code, address etc. and it would automatically search through all records. Also, I heard (fortunately have not experienced) that mass e-mails can easily be sent out just by creating a template. This is very dangerous if you do not have a good training for your employees. Records are also very easy to delete and cannot be recovered as far as I know. But once you got a good training, GM is easy and mainly safe to use. Review collected by and hosted on G2.com.
What I like best about Gold Mine is you have access to your Financial Aid your Tax Records and you signing up for classes online when you are going to take classes its a portal to important student information such as payment options it is just an essential tool needed I can see if I have received my financial Aid how much and what classes it covers. I can see what holds I have if it’s due to a payment not going through or as a student if it’s an advising hold I can also see what payment options I have and also 8 am able to retrieve my transcripts and have access to them Review collected by and hosted on G2.com.
When it shuts down for updates there always seems to be an issue Review collected by and hosted on G2.com.
I have been using Goldmine for years, and I love how user friendly it is. They provide excellent customer service as well. Doesn't require internet. Review collected by and hosted on G2.com.
I love everything about Goldmine! The best CRM system I have ever used. No complaints for the functions I use the within the software. Review collected by and hosted on G2.com.
The software is stable and I have control over the data because it is housed on site. Review collected by and hosted on G2.com.
Goldmine was once the gold standard and I have used it for decades. The owners have not invested any meaningful money into upgrades for a very long time. The software today is almost identical in look and function to the software version from ten years ago. In software timelines that is a very long time. I could live with the small, insignificant upgrades, but I can't live much longer with the lack of integrations with other business software. There are only a few company supported integrations such as constant contact. While the constant contact integration works well there are many more integrations I would like to use. Goldmine competitors often have onsite as well as cloud based versions. Today business is transacted on the fly and mobile. Other than some very minor calendar integrations with my iPhone, there isn't a handy way to access my client data unless I am at my office desktop. Review collected by and hosted on G2.com.
