--- title: Glow Reviews meta_title: 'Glow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 39 reviews by the users' company size, role or industry to find out how Glow works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 39 scale: '5' date_modified: '2026-09-23' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Glow Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Glow for its excellent customer support, which resolves issues quickly and enhances overall experience. (12 mentions)
Users love the ease of use of Glow, finding it simple and efficient for managing WordPress websites. (10 mentions)
Users value the robust features of Glow, making WordPress maintenance easier and more efficient than ever. (7 mentions)
Users appreciate the prompt updates availability in Glow, which streamlines website maintenance and enhances productivity. (4 mentions)
Users love the easy backup process of Glow, making website maintenance efficient and stress-free. (3 mentions)
Users find the backup provider options limited, but changing over isn't considered a major issue. (2 mentions)
Users express a desire for more customization options and features like API and ticket categorization in Glow. (1 mentions)
Users face plugin issues due to needing manual updates and enabling uptime monitoring, complicating usability. (1 mentions)
Users have experienced technical issues with the Uptime Monitor, though support is responsive in resolving these problems. (1 mentions)
Users express frustration over update issues, including inability to disable auto-updates and manual uptime monitoring activation. (1 mentions)

5 Pros or Advantages of Glow

1. Customer Support
Users commend Glow for its excellent customer support, which resolves issues quickly and enhances overall experience.
See 12 mentions

See Related User Reviews

Darren R.
DR

Darren R.

Small-Business (50 or fewer emp.)

5.0/5

"Glow has transformed how we manage website admin and client support."

What do you like about Glow?

Having all day-to-day admin tasks in one central control panel makes everything so much easier to manage. It’s intuitive and saves our team a huge amo

EH

Ella H.

Small-Business (50 or fewer emp.)

5.0/5

"The system is really easy to use and navigate."

What do you like about Glow?

The system allows me to keep on top of tasks as well as monitor updates needed for our website maintenance. The customer support team are really helpf

2. Ease of Use
Users love the ease of use of Glow, finding it simple and efficient for managing WordPress websites.
See 10 mentions

See Related User Reviews

Darren R.
DR

Darren R.

Small-Business (50 or fewer emp.)

5.0/5

"Glow has transformed how we manage website admin and client support."

What do you like about Glow?

Having all day-to-day admin tasks in one central control panel makes everything so much easier to manage. It’s intuitive and saves our team a huge amo

Rebecca M.
RM

Rebecca M.

Small-Business (50 or fewer emp.)

5.0/5

"The system is simple but effective. There's nothing fluffy or convoluted about it."

What do you like about Glow?

I like that its simple but effective. The system does exactly what it should do making our lives as Webmasters easier. We still getting to grips with

3. Features
Users value the robust features of Glow, making WordPress maintenance easier and more efficient than ever.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Efficient support and a fantastic product"

What do you like about Glow?

Everything we have experienced in using Glow has been excellent so far. It is an easy to use platform which has proved simple to implement. The wide r

Abygail H.
AH

Abygail H.

Small-Business (50 or fewer emp.)

5.0/5

"Glow is experienced, reliable, and accessible."

What do you like about Glow?

Fast, reliable, easy, supportive, accessible.

4. Updates Availability
Users appreciate the prompt updates availability in Glow, which streamlines website maintenance and enhances productivity.
See 4 mentions

See Related User Reviews

EH

Ella H.

Small-Business (50 or fewer emp.)

5.0/5

"The system is really easy to use and navigate."

What do you like about Glow?

The system allows me to keep on top of tasks as well as monitor updates needed for our website maintenance. The customer support team are really helpf

Mike C.
MC

Mike C.

Small-Business (50 or fewer emp.)

5.0/5

"Glow enables me to confidently manage multiple websites and provide an excellent client experience"

What do you like about Glow?

Glow is a simple, easy to use software tool that enables me to manage multiple WordPress websites and provide an excellent support service to my clien

5. Backup
Users love the easy backup process of Glow, making website maintenance efficient and stress-free.
See 3 mentions

See Related User Reviews

Darren R.
DR

Darren R.

Small-Business (50 or fewer emp.)

5.0/5

"Glow has transformed how we manage website admin and client support."

What do you like about Glow?

Having all day-to-day admin tasks in one central control panel makes everything so much easier to manage. It’s intuitive and saves our team a huge amo

Julian Y.
JY

Julian Y.

Small-Business (50 or fewer emp.)

4.5/5

"Moving to Glow from ManageWP"

What do you like about Glow?

Support tickets combined with WordPress maintenance capabilities. Backups that actually restore properly (ManageWP just didn't work well for big sites

5 Cons or Disadvantages of Glow

1. Backup Issues
Users find the backup provider options limited, but changing over isn't considered a major issue.
See 2 mentions

See Related User Reviews

Danny P.
DP

Danny P.

Small-Business (50 or fewer emp.)

4.5/5

"Great experience so far"

What do you dislike about Glow?

Some of the integrations are limited i.e. backup provider options - but not a huge deal to change over.

Jening C.
JC

Jening C.

Mid-Market (51-1000 emp.)

5.0/5

"Glow Works"

What do you dislike about Glow?

You will need to have your own cloud based storage for all the backups.

2. Limited Customization
Users express a desire for more customization options and features like API and ticket categorization in Glow.
See 1 mentions

See Related User Reviews

Julian Y.
JY

Julian Y.

Small-Business (50 or fewer emp.)

4.5/5

"Moving to Glow from ManageWP"

What do you dislike about Glow?

There is not a lot to dislike. I would like an API. I would like to see ticket categorisation and some more customisability.

3. Plugin Issues
Users face plugin issues due to needing manual updates and enabling uptime monitoring, complicating usability.
See 1 mentions

See Related User Reviews

Mohammad J.
MJ

Mohammad J.

Small-Business (50 or fewer emp.)

5.0/5

"Well put together tool!"

What do you dislike about Glow?

- The ability not to apply auto-updates to plugins if not set. - You have to manually turn on uptime monitoring

4. Technical Issues
Users have experienced technical issues with the Uptime Monitor, though support is responsive in resolving these problems.
See 1 mentions

See Related User Reviews

WW

Wayne W.

Small-Business (50 or fewer emp.)

4.5/5

"Glow is a big part of helping us retain clients"

What do you dislike about Glow?

We had a few issues initially with the Uptime Monitor, causing usage spikes on our server. But Glow's support team have been great and really fast in

5. Update Issues
Users express frustration over update issues, including inability to disable auto-updates and manual uptime monitoring activation.
See 1 mentions

See Related User Reviews

Mohammad J.
MJ

Mohammad J.

Small-Business (50 or fewer emp.)

5.0/5

"Well put together tool!"

What do you dislike about Glow?

- The ability not to apply auto-updates to plugins if not set. - You have to manually turn on uptime monitoring

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Mateo R.
MR
Mateo R.
Project Manager
Small-Business (50 or fewer emp.)
"Glow Product Review"
5/5
What do you like best about Glow?

Reporting and updating sites all from one dashboard has never been easier using Glow. Implementing within our agency was a painless process and having a support system all in one place has made managing multiple clients seamless. Review collected by and hosted on G2.com.

What do you dislike about Glow?

There has been no downside to using glow. Review collected by and hosted on G2.com.

Costanza C.
CC
Costanza C.
Catalog Associate
Small-Business (50 or fewer emp.)
"Saves me so much time"
4.5/5
What do you like best about Glow?

The auto generated reports are a life saver. I used to spend hours on those. Review collected by and hosted on G2.com.

What do you dislike about Glow?

It's great! Honestly, there js nothing I dislike about it Review collected by and hosted on G2.com.

Jening C.
JC
Jening C.
Head of Technology
Mid-Market (51-1000 emp.)
"Glow Works"
5/5
What do you like best about Glow?

It is THE ONE platform to manage ALL my WordPress sites. Clear roadmap on features. Review collected by and hosted on G2.com.

What do you dislike about Glow?

You will need to have your own cloud based storage for all the backups. Review collected by and hosted on G2.com.

Tom W.
TW
Tom W.
Managing Director
Small-Business (50 or fewer emp.)
"Great platform, makes managing client websites a breeze"
5/5
What do you like best about Glow?

Having all client sites under one roof is really helpful; it makes managing the process scalable. Review collected by and hosted on G2.com.

What do you dislike about Glow?

None so far, it's a really helping platform Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Fantastic platform that makes our life as an agency easier"
5/5
What do you like best about Glow?

Support and management in one place. We were previously using different tools to manage support and manage website updates, having it all in one place makes it much easier Review collected by and hosted on G2.com.

What do you dislike about Glow?

There are a few little quirks that need to be ironed out but the Founder, Phil is very responsive and has taken on board all of my feedback so far. Review collected by and hosted on G2.com.

RM
Richard M.
Small-Business (50 or fewer emp.)
"Exciting piece of kit that I don't know how we managed without."
5/5
What do you like best about Glow?

The key thing for us is centralising many of our core services into one product.

Previously we had to use time tracking, support ticket and reporting software from multiple different companies and using various tools. This not only created disjointed and time consuming processes for our team but also was less streamlined for our clients; it also wasn't particularly cost effective.

Glow allows us to centralise this into one easy to use dashboard, both within our Agency and for our clients to access. Review collected by and hosted on G2.com.

What do you dislike about Glow?

There is nothing I actively dislike and I just want more of the same! The core foundation is very strong and feel over time the product offering will only increase.

Would love to see more expanded client dashboard functionality and even more customisation in the future however what it currently provides is over and above alternatives we have explored (i.e. other website management solutions) Review collected by and hosted on G2.com.

Andy D.
AD
Andy D.
Small-Business (50 or fewer emp.)
"Great product with fantastic support"
5/5
What do you like best about Glow?

Makes it so easy to see the status of the WordPress sites I manage, perform updates at the click of a button, monitor uptime and know they're all safe and secure. The client dashboard gives the client a great overview of all of the work you've done for them. Review collected by and hosted on G2.com.

What do you dislike about Glow?

Not much! There's been a few niggles getting started but the support has been amazing and the things I initially disliked have gone away thanks to them listening to feedback and making changes to the system to accommodate. Review collected by and hosted on G2.com.

Kasey W.
KW
Kasey W.
Owner + Operator
Small-Business (50 or fewer emp.)
"Great platform for website maintenance clients!"
5/5
What do you like best about Glow?

I like how easy it is to navigate the Glow platform. I do not know much about website maintenance and this site makes it super easy for me to understand what is being maintained for each of our maintenance clients. It is super easy to pull a monthly report to share with our clients. The white labeling aspect is a game changer! Review collected by and hosted on G2.com.

What do you dislike about Glow?

I can't think of anything I would say that I dislike about Glow. Review collected by and hosted on G2.com.

Johanna W.
JW
Johanna W.
Small-Business (50 or fewer emp.)
"Fantastic service and team!"
5/5
What do you like best about Glow?

There are many apps that take care of WordPress maintenance, but where Glow stands out is the ticket desk and white labelling options which are superb. Review collected by and hosted on G2.com.

What do you dislike about Glow?

There is nothing to dislike about Glow :-) Review collected by and hosted on G2.com.

Sanskriti G.
SG
Sanskriti G.
Cloud Consultant
Enterprise (> 1000 emp.)
"Glow that helps people to glow"
5/5
What do you like best about Glow?

Glow is an all-in-one app that helps agencies and developers manage multiple WordPress websites. Review collected by and hosted on G2.com.

What do you dislike about Glow?

Set-up could be a little easier, and greater customisation of reports would be handy, but these are minor; the system is great. Plus, the Glow website has an extensive roadmap to see what's on the horizon. Review collected by and hosted on G2.com.
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